Hampton Inn Baltimore-Downtown Convention Center

We just checked in today and came pretty early since we drove from Virginia Beach, we thought with a busy night we wouldn’t be able to check in until 3pm but it was 10:30 am when we got here. ROBIN at the front desk was so helpful and let us start getting ready (we were going to the Orioles game at 1) in the conference room, but after just a half hour or so she allowed us to check in early. Not sure if she did it special or if there was a room empty but she came and found us to let us in. She went above and beyond and could have just made us wait. THANK YOU ROBIN! She is an asset!

This was a great experience from start to finish. The location couldn’t be beat. The manager greeted us at the door, handled our bag, and parked our car. Iesha at the front desk was great. The hotel was booked yet she remembered my name the next day when I came down for breakfast. The beds were super comfy, the room was clean and we couldn’t hear any outside noise. I would definitely return to this hotel. Kudos for great customer service.

Not worth the price, I realize it was a Holiday weekend but I expected a lot more for $ 275 a night. The bed was comfortable and the hotel is in a good location, but it still is just a Hampton Inn. There was no bathtub, only a shower and the shower door leaked terribly. We had to use towels on the floor to keep the water contained in front of the shower.
Also, the housekeeper went through my wife’s makeup bag and stole some very expensive lotions, so if you stay here make sure you lock everything up, but they make that difficult because there is no safe in the room. The housekeeper also tampered with my wife’s CPAP machine. When we informed the manager of our concerns he basically called us liars and told us his staff would never do such things.
They have a sign on the front desk that says «Satisfaction Guaranteed or Your Stay is Free»; Don’t believe it!

Staff is friendly & accommodating. They were nice enough to change me to an earlier check in time (10am instead of 3pm). They also changed to a room away from the ice machine when asked.
The room is serviceable. Similar to a Doubletree bed with out the cookie. View was an alley. I think the odd number rooms might have a view towards Camden Yards. There was a fridge & microwave.
Location is great.

Hotel staff was super nice and accommodating, I literally have no complaints. The room was very clean and spacious with several convenient amenities. Overnight parking was $ 29 but the hotel surpassed my expectations overall. I will definitely stay here again.

Gotta say, usually I like Hampton Inn’s. But this one is kind of a disappointment. It’s less than two years old and the bathroom features seem either very well worn, or shoddily built. And while the front desk were quite friendly to my face, if you call the front desk and ask any questions, you get very rude answers. Would not recommend this hotel when there are many other options.

Extremely friendly staff, incredible location, great price and complimentary breakfast (which can be enjoyed on the patio in warmer weather). We love it!

Great hotel for an unbeatable price.
Robin and Charles are hands down the best staff I have encountered at a hotel and I have been traveling for years. I would stay here again in a heart beat. My traveling partner and I took pics with them because they are fun and we love memories!
Breakfast is much better than your standard continental breakfast and it changes daily, variety is the spice of life.
THE BEDS, I was tempted to stay in bed all day and skip a day of playing tourist!!! I want to order one of these beds and have it shipped back home.
I will be back!

After staying at this hotel the furniture was in bad condition. Both rooms that we had were in poor shape. One of the rooms that we first saw had AC that was not working properly. Other issues with the other rooms were sheets were dirty. The beds were in bad condition. Also one of the rooms had stains on the chair. General Manager Mustaha Agourram called us and threatened us. The General Manager Mustaha Agourram was very defensive and did not was to resolve the issues. We are providing no stars. Due to poor management and lack of taking ownership of the situation. In addition told us never to comeback. We reported to Hilton about the situation and provided comments that the general manager said. We would not recommend going to this hotel.

Can’t say enough great stuff! Staff is great. Location is perfect. Sitting in my comfy king bed right now. Update tomorrow Maybe

Great Hotel.
Robin and Shanee were excellent and helped us in any way.
Cant beat free cookies and free breakfast (if you wake up in time).
A great location for the ballpark and having pickles pub next door is kind of cool

This hotel was very expensive — $ 100+ and 20,000 points per night of the Gold Cup semi-​final. We were given a corner room on the eighth floor, and it was great! I think it’s the biggest Hampton suite I’ve ever had (though whirpool suites are the best). We had views of Camden Yards and M&T Bank Stadium; we could see the mound inside the ballpark.
Breakfast was mediocre. It’s your standard, typical Hampton breakfast of lightly baked scrambled eggs, watery sausage patties, etc. There’s a waffle maker, oatmeal, cereal, pastries, applies/​banans, yogurt, juices, and coffees. Frankly, Hamptons have my least favorite breakfasts on the Hilton totem pole because the quality isn’t the best.
The manager at least let us have a bottled water, bottled coke, chocolate bar, and Utz crab-​flavored chips as a welcome gift. You’re really supposed to only get one beverage and one snack. During the stay, the front desk and valet were very accomodating, including getting an airport cab for me at 6AM. I would’ve given the hotel two stars, which is typical of my Hampton ratings, but I added a star for service!

Best place you could stay if you’re attending an Orioles game or Raven’s game. The hotel is about five or six blocks (half a mile) from Inner Harbor, but only one block from the Convention Center and literally 70 feet from Camden Yards and a block from M&T football stadium. Costs will run 139 per room plus about another 30 for parking nearby.

The Hampton Inn had everything we needed. It was right across from the ballpark and we were there to watch the Yankees play. We got two rooms because we had 3 adults and 4 kids. So the king size bed with sleeper sofa was perfect. Our room was on the 7^th floor and at the end of the hallway so it was nice and quiet. The room was spotless and clean. With fresh smelling linens. Including the ones in the closet for the sofa bed. The continental breakfast was everything the kids needed and the staff was friendly and accommodating. I would definitely stay here again.

Finally came back to Baltimore for a Vacation to show my lady the places I have lived and experienced. I was able to E-​checkin to the best room the hotel has to offer, the King Suite Top Corner Room with the Panoramic view. I arrived to the Hotel to have my first set of keys not working… and when i got the second set to work and went in, the room was still under construction… which i was very disappointed thus we would not be able to stay in this particular room that i wanted us to be in, i told the front desk person that the room does not look ready since it seems to be under construction… he provided me with another room in a different floor but not the room style that i booked, which i let him know from the room. He was able to book us to another room which was the panoramic view king suite that i wanted but 3 floors down :(. He did the best he could and was able to comp us on 1 night of valet parking and something i wanted from the condiments, since it was in the evening time we wanted to rest up and check out the area to go eat as well. The next day i was able to give my honest feedback on my experience of the first of the 3 nights as a Diamond member and from the front desk lady i spoke to, she told me the parking and the whole stay was comped… to find out the check out day that they had only comped the 1 more night parking, and we would have to pay the whole stay… I was NOT HAPPY when i heard it was only for parking. i have talked to the manager and she comped just one night, but in the end i am Very Dissatisfied…

I had a great experience at this hotel. The valet parking men were so friendly and professional. They made us feel welcome from the get go.
The hotel itself was very clean, attractive, and the perfect size. Free breakfast every morning from 6−10am. Check out is at noon which is nice because some other hotels in the area have early check out times.
The pool and hot tub areas are nice, along with a nice size gym. My only complaint was the water temperature in the shower took a while to get hot and when it did, it was scorching. My only minor complaint.
Great hotel!

What a nice surprise this hotel was.
The rooms were very comfortable, quiet and updated. We had a lovely view of Camden Yards.
The location was walkable to nearly everything that we wanted to see.
There was free continental breakfast which was perfect for getting up and out to see the city with children. The kids loved the free popcorn, cookies and beverages in the lobby in the evenings.
The pool area seemed a little bit worn/​dated, but there was a super-​attentive employee who handed my children fresh towels as they got out of the pool! What service!
The best part, though, was the price! An unbelievable value for an East Coast US city!

The hotel was great. Every employee from the bellman to the receptionist to the ladies that cleared my room were so friendly. I was greeted every time I walked past an employee. The hotel was clean, my room was ready for me. They even granted me a late checkout due to my flight schedule. Also the breakfast was great. Lots of options and the counters were always clean and tidy. I don’t know if I’ll ever be in Baltimore again. But if I am, I’ll stay here.

The staff hands down is the reason this place gets a five star from me… hotel is very clean… appears to be fairly new… good location for those wanting a hotel downtown but away from a lot of traffic. Frank and Keon were very helpful with bags and anything else you needed during your initial arrival and making sure your car is parked and well taken care of. I was leaving right back out for dinner so they were sure to keep it close to ensure I made my dinner reservations. Tim at the front desk made sure my hotel room met my needs… had an issue with one of the rooms but he changed it out with no questions added. Would certainly stay again… keep up the good work Hampton Inn…

I «downgraded» to this hotel from the Marriott because the rate was $ 100 less per night. But it wasn’t a downgrade at all. The amenities at this place are ridiculous:
— valet parking
— they give you a snack anddrink when you check in
— free wifi
— amazing beds
— warm walk in shower
— THE THERMOSTAT IS DIRECTLY ABOVE THE BED SO YOU DONT HAVE TO GET UP IN THE MIDDLE OF THE NIGHT TO CHANGE IT
— free awesome breakfast in the morning and if you aint got time for dat they have pre packed brown bags you can take with you that have muffin apple water etc
This place is the bees knees

Friendly staff, decent breakfast, pool and hotel gym were adequate. The room was clean.
The only negative is that my room smelled like stale smoke, like the previous guests had smoked in the room.

I’ve been sitting on this review for a while but finally decided to post it:
DO NOT BOOK A ROOM AFTER THEIR NORMAL CHECKIN TIME, DESPITE IT BEING AN OPTION VIA THEIR WEBSITE.
I had book two rooms for my colleague and I to stay in. We are from Hawaii, and our travel time to the east coast is typically 10– 12+ hours. Our flight would arrive by midnight, and we were due to check in at around 2am on July 5. I had made this note when I booked the reservation online (as indicated on the website, if you plan to check in after their normal business hours). After making the reservation I gave them a call to confirm that it would be possible to check in at 2 am. I booked these rooms more than a month in advance and called three separate times leading up to our arrival date to confirm that we could check in at 2am. Each time I received a, «Yes, not a problem,» confirmation. I even called the day before and got the okay. Well, when we arrived we were told we could not check in because all the rooms were booked as their files «still say we were in July 4.» If that’s the case, I wanted to know why we weren’t told that each time I had called to confirm. The person insisted it is their policy and I pointed out that their instructions on the website say otherwise. Ultimately, they called and sent us to their more expensive sister hotel, the Hilton, a block and a half away. At 3am. After we checked in there, and weren’t even given a discount (off our Hampton reservation or our new Hilton stay) for their mistake. Before we left the front desk attendant at Hampton told us if we wanted a room on July 5, it would be first come first serve for people who arrive early to catch one of the rooms that a occupant was leaving early. So, essentially, even though we booked our rooms way in advance, they made a mistake and didn’t have enough rooms and sent us away without a discount, they had the audacity to ask us to come early to get a room that wasn’t guaranteed — for one we had reserved in advance. Seriously.
Regarding our actual stay: the Hampton rooms were cozy enough. Nothing blatantly wrong or unclean. However, regarding the breakfast option: my colleague and I pulled out bagels and cream cheese with mold in them. Both of us. It was a shame because the complimentary breakfast was part of why we chose the Hampton. We ended up getting breakfast elsewhere.

I’ve stayed in a few different hotels in the Baltimore area and this one is definitely one of the better ones I’ve stayed at. Before arriving there was a slight booking snafu but it was fixed by the staff and they were so friendly about everything when I checked in. The rooms are spacious (especially the bathroom which is always a plus) and they were clean and comfortable. I also really liked how close the hotel was to the Inner Harbor and you have access to major roads which makes it great and easy for getting around and for catching a taxi. It is also right across the street from Camden Yards and a few blocks away from M&T Stadium if you are looking for a place to stay while catching either baseball or football games.
The free breakfast was is pretty much a deluxe continental breakfast. They have eggs, make your own waffles, fruit, cereal, yogurt, etc. The overall dining space is really clean and if there isn’t any room to sit, you can easily take your food up to your room.
Another thing that is helpful here is the parking. It’s a little pricey at $ 29/​night but you can take it in and out as often as you can and when you check out, even though you have to leave the hotel at noon, your car can stay in the lot until 3PM if you wanted to leave your car and explore a bit before leaving.
I would probably look into staying here again since I had a great experience and it’s recommended if you are looking for a place to stay in Baltimore!

My wife and I stayed here one night with our 3 year old daughter. This was a very good experience. The hotel is very clean and the staff is very friendly and very good at what they do.
The indoor pool is a little small, but the fitness center was very nice. The hotel is also right across the street from Oriole Park which was the biggest plus for us since we took in a game.
We will defiantly be staying here in the future.

Definitely a fan of this hotel in this particular area of Baltimore. I stayed here for a couple nights since I was in town for the AOTA conference. The customer service here is spot on. I had such a horrible and dreaded train ride coming (blame Amtrak, stuck in station for 3 hours with no updates or anything) and finally arriving at the hotel was such a sigh of relief. Although I missed the opening ceremony and a few lectures I had planned to attend at the conference, I was somewhat happier at hearing that my room was ready for me and I was able to help myself to free popcorn and coffee/​tea! Score!
–Room: The room I got wasn’t too shabby or fancy. The view itself was quite boring and somewhat of a downer; the windows faced some electrical plant which was not quite appealing. I had thought I would get the view of the baseball stadium, Camden Yards, or at least something more scenic than a graffiti wall but nope. However, the room itself was quite cozy and clean. No complaints about the upkeep. And best of all — Who can say no to free wifi!!?
–But the best part of my stay was the FREE BREAKFAST! My oh my, everything tasted so good. I had steak and eggs with home fries the first morning, eggs and kielbasa sausage on the second, and regular sausage and egg omelets with cheese on the third morning. These are the «special» dishes they put out each morning. But, you’ll get your fresh oatmeal and add-on’s, a diverse assortment of pastries (their banana nut muffins and banana scones were AH-​MAZING and a MUST-​TRY!!!), and fresh fruit that the morning staff keep replenishing. But to top it off, the waffles. were the best! Their waffle mix somehow produces some of the best tasting and soft, fluttery waffles I’ve ever had. I’ve even looked up the mix and they sell it online!
All in all, I had a terrific stay at this hotel and would love to stay at other Hilton-​associated hotels, especially the Hampton Inn. The breakfast is something to look forward to, and of course, hopefully the view will be better next time (that’s why I gave 4, not 5, stars). And, you’ll definitely feel safe here since they lock the front doors at 9pm. No entry unless you present/​have your room card. Throughout the day, they have fresh coffee/​tea waiting for guests and also warm cookies for snacking. Considering this was my first time at the Hampton Inn, I must say I had a wonderful stay.

Seriously very happy with our stay this weekend. The room was immaculate and had a beautiful view of Camden Yards. Front Desk was extremely helpful and friendly. We had an issue with the mini fridge, was replaced by a very nice maintenance man immediately. We our Hilton Honors members and this was our first time staying at a Hampton Inn, highly recommend staying here, you will not be disappointed. On side note if you our staying during the weekend you can park on S. PACA street for free instead of paying the $ 29 to valet.

It’s tough for me to give a great review for anything in Baltimore because it is the single most screwed up and scariest city I’ve ever been to. OK, except maybe Newark.
But the Hampton Inn was decent and conveniently located near the harbor and Camden Yards. The rooms were clean and very nice, despite their lack of mini fridges to keep drinks cold or tubs in the bathroom. Hampton Inns always have the most comfortable beds, even more so than pricier chains.
However, the climate control in the room was set up very strangely, and despite being on the sixth floor, the alley our room overlooked was pretty noisy on and off throughout the night. Additionally, there was a large group there for some kind of convention, so the breakfast the next morning was just a wreck with really nowhere to sit and people fighting in and out of the buffet. We were eventually herded away from the large group into a meeting room. The breakfast options were only so-​so anyway but provided enough sustenance until a seafood lunch could be obtained.
The big kicker is that this hotel has NO parking lot and NO parking garage underneath it or nearby. Unless you’re getting dropped off by a taxi, I would recommend you don’t fall for the good prices that this Hampton Inn puts out there on Expedia and similar sites. They make it up with a whopping $ 29 overnight valet parking fee — and unless you want to leave your car stranded out front on the street (in the middle of it, because there’s no street parking), you have no choice but to pay for the valet parking.
I really don’t want to go back to Baltimore anytime soon. The place was just entirely too run-​down with way too many rough characters hanging out on every street corner. There’s no ‘good’ side of town, it seems. But if I do go back and need to stay overnight, I’ll probably try somewhere else that at least has a parking garage and that’s perhaps closer to the aquarium.