Kwik-Key Pro Locksmiths

Friendly, good price, great service for a Saturday emergency call. Would definitely use them again

SUMMARY: Fantastic service and reasonable prices
Erik helped fix a sliding door lock which was giving us trouble. He went the extra mile to extensively troubleshoot the problem when I’m sure others would have given up much sooner. He was not hesitant to take things apart and re-​align the door using a number of different tools. You can quickly appreciate that he knows what he is doing and wants to make sure that the job is done correctly.
Not only did he fix the problem, the lock is now working better than ever. Was extremely happy with overall professionalism and level of service. As a result, requested two other minor fixes before he left. Also felt the price was very reasonable for the amount of effort and level of service it took to get the job done right. Would unequivocally recommend and will definitely use again if needed.

The guy behind the counter snapped at me when I went to get key copies made and asked about pricing, but the key copies all work fine and it was a prompt transaction.

I highly recommend using this locksmith. The pricing is reasonable, service was quick and Erik is a true professional. My locksmith for life!

I really have nothing against locksmiths, but damn changing locks is very expensive stuff.
This particular locksmith was knowledgeable, did his work correctly and explained everything that he was doing to me in layman’s terms.
I have never hired a locksmith, so i have no idea on the pricing of changing locks. The –1 star is because I felt it was expensive even though it might not be.
The professionalism of this place is top notch and worth 5 stars if based just on performance.

A good locksmith is hard to find. Eric is a pro. He learned everything from his dad who started the shop. We use him exclusively for all our locks and door issues at my business. His work is quality, and he stands behind it.
Our lock broke 2 months after he fixed it, Eric came out and determined that the problem was a different spring on the other side of the lock and fixed it as part of his warranty. Amazing!
If you live in the neighborhood, store his number in your phone just in case. A far better choice than googling locksmith and getting ripped off.

Kwik-​Key Pro Locksmiths was able to make a set of keys for an Audi roof rack. Local Audi parts could not locate the key code in their database and told me they tell customers to purchase a new roof rack… (that was my expression, too). My next option would have been to order from the UK. Kwik-​Key came to the rescue. The cost was very reasonable and the key was ready by end of day. SUPPORT LOCAL BALTIMORE BUSINESSES! They’ve been in the area for over 30 years.

Erik was great! Found him through Unilocal and glad I listened to the other reviews. He arrived right on time, installed a new knob and deadbolt on our front door and rekeyed two other doors to match. Very helpful and friendly even though the previous owners of the house made the job more difficult by stripping all the screws. We had tried to fix it ourselves but after a half hour of extreme frustration we decided to call in the professional– so glad we did!

I have used Erik Bardoff 5 times now for a variety of problems in my home, my two children’s homes, and the condominium building where one I am board president. His work is excellent, he comes on time and he is very reasonable in price. I have used a number of locksmiths throughout my life, and I think he stands out as being very cerebral and knowledgeable. He did an excellent job each time and taught me several things I had no idea about. He was great with routine problems but also well versed in problems we had with our main condo door, which was on an electrical setup. I have always found him very polite and straightforward. I will be using him for any problem that comes up in the future.

My experience was great from the time I called for a quote to the job being done. I lost my car keys and I knew replacing them would be pricey. Erik came out on time for my scheduled appointment and was finished in less than an hour and the price was reasonable.

TRUE LOCKSMITHS: If you want experienced locksmiths these are the best in the business. I have allowed them to re-​key both my residences. They are professional and exstreamly knowledgeable about their craft. I would recommend their service without hesitation.

Extremely fast and efficient service. When other vendors couldn’t come through, this store helped me out. I will come to them again in the future.

Someone had stolen my car key so I not only needed a new key made but also needed the lock to be changed. Erik helped me out by scheduling a time to meet; he was actually about ½ hour earlier than scheduled and called me 20 minutes beforehand to let me know he was headed my way which was super helpful. He was able to do the job in about an hour. Super responsive and professional. I’m very grateful!

The owner and his son were amazingly helpful. I came to the store with a question on what kind of lock I needed, and they gave me advice on what I should do, no pay. I left and came back, twice, because I was unsure about what kind of lock and key would fit my current set-​up. Every time they were nice about giving me advice. I ended up buying a couple copies of my key, and made sure to leave a nice tip. These guys really, really know their locks/​keys.

I just moved to Fells Point and this store is blocks from my house. I have tried to use businesses in the community for everything and in this community most business owners are super-​friendly. This business is the exception. It is family-​owned. Both father and son have them most abrasive personalities I have ever seen in a business owner. I believe they are just naturally that way. I placed my purse on the counter to get my wallet out and the dad told me to take my purse off the counter and pointed to a sign that said no purses on the counter – no problem – but the way he did it was so caustic. And when you are asking about products they are almost argumentative and exceptionally condescending. I still wanted to give them the business and overlook their gruffness. So I go back in to set up a visit to rekey my locks and the dad says, my son does that and the best way to get him is on his cell phone and find out when he will be in the shop – he gives me the number. I walk home thinking now I have to call this mean guy on the phone and let him be mean to me on the phone while I set up for him to come to my house. And then my logical mind prevailed. You should not have to work this hard to give someone your business. I called Elite Locks in Ownings Mills and immediately set up a service call with a business professional that actually likes customers. I also think they pad their own ratings on Unilocal

Kwik Keys came out for service call to repair the deadbolt on my front door. The technician, Erik, was very professional, explained the issue with the lock and replaced it quickly and keyed the new lock so that we could use our exiting keys. I have never used a locksmith for a home lock repair, so I don’t know how prices compare, but they were able to quickly schedule me for a non emergency appointment and quickly repair my lock. I will use them for future lock repair/​replace needs.

They did a really good and are knowledgeable but they gave me a hassle about the $ 10 credit card minimum when my total was $ 9.96.
I understand why there are CC minimums but seriously have some common sense.

Dropped by to have copies of house keys made. It was fast, cheap, and I got to choose some unique keys from their large collection. Best of all the keys fit my locks better than the keys I had the guy at Lowe’s make — a few of those didn’t even fit into the locks and the keys I had made at Kwik Key fit into the locks very smoothly. Also I enjoy the fact that this is a local family business and they’ve been in the Fells area for quite a while. Highly recommended!

Bob’s great and very knowledgeable… I plan on using his services for years to come!

I called and asked if they could make a duplicate of a broken key if I had both pieces and even had my own blank. He said «bring it in and we’ll see». Walking into the place, being greeted by the older gentleman working, I expected to have a very simple conversation and he’d either be able to do it or not.
When he tried to explain the problem why he couldn’t do it, but his son could do an impression. I said «oh I think I understand, it’s like where you cut the key out of like a soft blank and…» (apparently I was wrong). He VERY rudely interrupts me talking and in an extremely condescending and rude manner proceeds to say «No. No no no you DONT understand what I’m talking about. Just stop and listen to me blah blah blah blah».
I just said «look you don’t have to be rude. Give me my broken key pieces and my blank and I’ll take it somewhere else and get it done. There is just no reason you had to get so incredibly rude».
I will never set foot in that place nor recommend it ever and I hope it gets flooded. What an extremely rude man.