Laziest employees ever. I have watched 3 different employees just watch struggling customers load their cars without ever asking if they needed help. One sat by watching as a man loaded 255 gallons buckets on his vehicle while the employee talked on his cell phone!
Brian R.
Rating des Ortes: 1 Parkville, MD
I’ve put up with Home Depot for a long time simply because it’s closer/lighter traffic, but 1 can only put up with such a disaster for a store for so long. I’ve put up with poor service, my credit card information being stolen from there, servicing(closure) of the lumber aisles during peak hours, forklifts and other equipment being parked/left in front of lumber, fewer and fewer employees with even a smidgen of experience in their respective departments, cashier who can’t shut up long enough to focus on the customer, just to name a few complaints. When I went in today for treated 2×4’s(likely the most common lumber sold), 1 pallet is blocked by a forklift and is still strapped together, and the other pallet put it to shame. These idiots stacked an additional 2 pallets atop of a loose pallet, then left those strapped as well. Not only is this ridiculously lazy, it’s also quite unsafe to have the top of a lumber pallet at 5′ in height. When I did find 2 employees in the department(chatting amongst themselves) and tell them of the pallets, this genius actually asked me if I wanted him to cut it, and in a tone that suggested that he’d be doing me a favor. While I have no experience in sales/retail, it doesn’t take an Engineer to figure out that the lumber department is basically 1 big pissing match between shifts. Morning shift comes in to find a half a## job done by the evening group, does a lazily poor job restocking to teach them a lesson, and the customer gets the repercussions. I’ve heard many 1st hand stories of dismal pay and insane turnaround, and while I can also assume it has much to do with these conditions, it would only be speculation.
B S.
Rating des Ortes: 1 Seattle, WA
paid for stove delivery, installation, hook up and haul away. They dropped the new stove and LEFTMEWITHTHESTOVESITTINGINTHELIVINGROOM ! called back: «THISIS A TWOSTEPPROCESSSIR» really?! had I only known… I suggest going to a speciality appliance store with good reputation for setup and delivery.
Bill S.
Rating des Ortes: 1 Middle River, MD
They have 3 or 4 useful employees who are knowledgeable and consciences. All others just clocking time and doing the least they can get away with. Phone service is unprofessional and seriously lacking in customer support. Most unfortunate because I have to travel further to Lowes.