Holiday Inn Express & Suites Banning

bad neighborhood u-​haul was vandalized, over priced, room passable clean had 2^nd floor room with handicapped wife no elevator never again

I don’t know how this place could possibly have 4 stars. I check-​in & a guy with a face tattoo walks up & says guess what my girl is passed out drunk in my room. Ok great start right lol. I go to my room the halls are hot no air on and to make matters worse no airflow. Once in my room I go to turn on the ac it doesn’t work. The outlet all broken up the wall unit looks like it’s been a problem for quite sometime I took pics of the outlet. No bucket for ice & no sign for the door do not disturb. Ok those 2 are not a big deal, but the grime around the tub and no ac when it’s hot and smells in the room. Now that’s major. Move me to a different room it’s all they have. No fridge this time, but I have a cooler. Problem is no ice on my floor. 1^st floor only ice machine that works. In all my list of flaws goes far beyond my list of likes. I would rather stay in my car next time.

Our house was supposed to close escrow Feb 20^th unfortunately that didn’t happen fortunately we were able to get a room while my GF was visiting from WA.
All the employees were so nice which made up for the couple flaws the room had. Very clean establishment. Huge towels. Loved that they could accommodate our request for a late checkout && might I say willingly!!!
Especially loved the lil Latina Mami in charge of the morning breakfast buffet so polite&&courteous willing to go that extra mile for the patrons. LOVE LOVE LOVE.

This is absolutely the worst hotel I’ve ever stayed at… I will post pictures tomorrow. I’ve already spoke with corporate and will blast this days to come. I have left and have to now drive 2 hours home because this is gross!!!

Thank you Desmond for your amazing customer service. I had to cancel my room reservations and did so with no issues. We love to stay here and will be returning soon!

A very comfortable and friendly stay. One of your best options if you can’t find anything decent in Hemet, or are looking for something affordable near Cabazon. I enjoyed my room and the free breakfast was very decent.

Rooms were very clean, staff friendly. Sad to say continental breakfast was terrible, food was very processed & dry.

TRACKING COOKIES. I have something from Stanford on my computer called Privacy Badger. I checked in to the hotel, connected to the hotel’s extremely slow internet, and the next thing you know Holiday Inn had downloaded a slew of flash tracking cookies onto my Chrome browser (Firefox is harder for these companies to infiltrate) from ALL of the Holiday Inn/​IHG brands. (ie. Crown Plaza, Staybridge Suites, Intercontinental Hotels, Candlewood Suites, etc.) Pretty slimy, but so Holiday Inn.

Stood here for the weekend, when we checked in they had messed up on the reservation and booked us for a smaller room. After talking with them they ended up giving us an up grade to a suit for same price because of the mistake. This made up for the night before, so thanks to them for being great people and having very nice and clean rooms!

Stayed at the HIES, Banning a couple weeks ago. This hotel is our regular accommodations when we visit family in Banning. The rooms are always clean, and the staff goes WAY above and beyond. This visit threw us for a bit of a loop as our travel plans fell through and we needed a place to stay for 2 extra nights. The staff went out of their way to help us find a room (despite it being Easter weekend and last-​minute). We especially loved the lady working the afternoon/​evening shift at the front desk on Easter weekend. She had a great personality and was very helpful. Please tell her we’re still waiting on that breakfast-​in-​bed (she’ll get the joke) ;) Our only critique (and why we didn’t rate this hotel with 5 stars) is the breakfast. They offer a wide selection of breakfast items, but we didn’t find the quality to be super-​great. Everything had the feel/​taste of pre-​made/​frozen, and highly-​processed. I can totally understand and respect the need to keep costs down, but as this is a higher-​priced hotel ($ 100+/night), I’d expect a great breakfast, not just so-​so. It was free, so we ate it, but I’d have been happier with a coffee and pastry from Starbucks just a couple blocks away.

I have had a wonderful stay here for 5 days for work. I will definitely stay again. Friendly and quick check-​in, exceptionally clean and quiet room, and breakfast is included.
Parking is convenient.
Thank you for great stay.

Overall, this is an OKAY hotel. Banning is not a safe place but the hotel could be a safe zone in a city like this. The room itself is fine, regular. Includes AC, TV, bathroom, coffee maker. Its okay. Not such a nice pool area. The morning breakfast wasn’t great but it was okay. My bathroom door didn’t lock. Paid 150 for the hotel but in reality i should’ve only paid 100 for a night.

The hotel is beautiful, well maintained, spacious rooms, and the breakfast was very good. We would definitely stay here again.

Meeting up with some friends there, didn’t know what to expect. Was pleasantly surprised. The hotel is next to a freeway and railroad, but I think it was so well insulated that the noise wasn’t bad, and even though it was cold outside we never even needed the heater. Room was very clean and spacious. The quality of the breakfast food was not good, but I never expect much for a free breakfast and am a health nut so my bar is high on that. Actually, the slice of ham was pretty good. The staff was very friendly and helpful. The price was about what I’d expect, but still felt reasonable because the hotel was kept up so well and we had a nice (though short) stay.

It was an ok stay here. Stayed on the first floor which was convenient for the free breakfast since there’s not a lot of seating in the breakfast room.
The bed was soft but it was obvious that it was really sagging on the left side.
The window was totally frosted over on the outside. There was a frosted film on the window so I could barely see out of it. Not much of a view outside but still. Dirty windows don’t help with ambiance.
Hot breakfast was mediocre. Probably instant scrambled eggs and microwave omelettes the next day. Also had pancake maker, biscuit and gravy, yogurt, cereal, toast, muffins, bagels…

I’m very critical about staying in hotels, I’ve had a few nightmares.
While visiting Banning for a friends funeral service, we stayed here only one night but from the beginning it was a pleasant experience. Check-​in staff was friendly, informed us about breakfast (its free), gave us the WiFi code (its free too), told us where out room was.
The hotel is clean, the room is super clean I was impressed, the bed and pillows are comfy, there’s a coffee maker in the room for those who drink coffee… overall it was a pleasant stay under bad circumstances.

we Like the stay here as we did not want to stay in the Joshua tree area — yes it is at a distance but you can check a few places around here.
There is a Dominos near by and some restaurants too. We were also able to check the outlet malls and the casinos nearby in the evenings.
The Hotel is well maintained and has a decent breakfast in the morning. The swiming pool is small with a hot tub that does get crowded in the evening

Nothing wrong here. This hotel is a diamond in the rough. Banning is a modern small Western town and Holiday Inn would be its nicest looking establishment.
Incredibly clean room and restroom. The floor in my bathroom was so clean that «the virgin Mary herself could walk in and be proud to take a dump.» Two cool points if you can figure out what movie that came from. Hint: Stanley Kubrick.
The air conditioning in my room worked perfectly! Especially important considering Banning was in the mid 100’s during the first week of September.
Breakfast buffet was good but not great. Read Jason T’s review for a list of what was featured. The pancake machine looks like something straight out of «Honey, I Shrunk the Kids» or any other 1980s sci-​fi comedy.
One star off because they ran out of cinnamon rolls by 7:30 and never replaced them. Seriously, replace the cinnamon rolls! I paid $ 110 for a Saturday night in September! Oh yeah, the towels were a bit scratchy, too.
My final bill including tax came out to $ 124. $ 10 too high, IMHO. Seriously, replace those cinnabons! I mentioned that in my hotel survey, too. I’m still waiting for a call in regards to it.

We stayed there on July 6−7^th, got a room located on first floor close to dining area. Overall, the room and bath was decent for a 3 star hotel. However, I did found some spider webs along edge of the carpet behind couch and nightstand. But it’s one of those places that most people don’t pay attention to.
They provide free all-​you-​can-​eat breakfast from 6:30 — 9:00am. There’s a pancake maker, sausage, scrambled egg, muffins, bagels, cinnamon roll, white/​wheat toast bread, orange/​apple/​passion fruit juice, milk and cereals, coffee and tea. It’s the typical stuff you can buy at local market. But hey, this is all free and it saves me a meal so I’m not complaining. The dining area also has TV and sofas with daily morning newspaper prepared on table.
The Wi-​Fi internet is free and they’ve setup 4 – 5 access points for you to choose from. It’s 1 mbps upload/​download. Not blazing fast but good enough to check emails and web surfing.
Now onto the swimming pools. It was early July and extremely hot from day till night. You’d think they would clean up the swimming pool. But NO, the swimming pools were very dirty. There were a lot of dead bugs floating around. It seems to me that no one bothered with pool maintenance for ages.
Overall, our stay was pleasant and acceptable. We got a great weekend deal from Hotwire so I gave it slightly higher ratings. There’s a premium outlet and Morongo Casino 10 minutes away. If they would just clean the swimming pools, then this place would be the perfect 3 star hotel.

The hotel over all is nice. Lobby is clean, modern and smelled new. Hotel staff were very friendly too. The location of our room was not ideal but surprisingly quiet since it was right off the lobby, across from the elevators and our window faced the parking lot. lol.
Room was very spacious, modern and also smelled new … or at least until we went into the bathroom. It smelled like pee. Yup I gagged at first but sprayed some perfume and that made it a little better. I would have moved rooms but luckily I wasn’t footing the bill so beggars can’t be choosers.
Beds were comfy and we both slept great. When my daughter went to shower she grabbed a neatly rolled towel and realized it was used already and dirty! eeeewwww.
If you are staying more than one night the maids don’t clean your room till very late afternoon. I thought this was weird since we were out shopping at the outlets and came back at 3pm and the room was not done. We got ready for dinner and right as I was getting dressed they knocked and wanted to clean.
Free breakfast is horrible. no napkins, flies on the food, colored water that they called juice, no fruit of any kind but plenty heavy processed rolls, sausage, canned gravy pre formed egg omelets (at least that’s what I think they were). Save your stomach and grab a bite at Starbucks. It’s worth the extra few bucks.
This is probably the nicest hotel in Banning … which kinda says alot about the town.