Express Lube And Inspection

I am traveling from Houston, Texas to Miami, Florida today. Of course, I am running behind schedule when I remember that I nerd an oil change. So, like most cost conscious Americans, I decide to find a Walmart to have my oil changed. Google Maps directed me to the Walmart Supercenter on Garth Rd. in Baytown, Texas.
Not only was the technician at Walmart rude but, he was also too cool with his friends to get to my much needed quick oil change. As the tech climbed into my 2011 Subaru. He rudely commented that my car was too packed full of my luggage.
So, I simply said, «Nevermind the service, go back and play with your buddies.» I took my keys and drove off in a huff.
I drove less than a mile away and found Express Lube and Inspection.
I found Zak at Express Lube and Inspection at his desk. He greeted me quickly and politely. Zak offered several different levels of oil change service deals. He explained the benefits of each service grade, as well as the costs.
Once I decided upon the level I could afford, Zak went to work on my car immediately.
Within 15 minutes of arriving at Express Lube and Inspection, My oil change was complete and I was back on the road.
The additional $ 10 I paid at Express over the quote I received from Walmart was inconsequential because Zak’s professionalism, speed and quiet polite service was worth much, much more.
Incidentally, as I drove off I noticed Zak run out to the parking lot and extend his arm to an elderly lady with a cane. He escorted her to her car. Zak received the lady’s car keys from her. He then backed her car out of a parking spot, headed her car in the direction of the exit. Got out and helped the lady into her car and closed the door for her. HE EVEN WAVED, GOODBYE.
Excellent service by a true Southern Gentleman with perfect follow-​thru.