Supercuts

Jessica did a wonderful job taking care of my daughter. I was pleased. The salon was clean, organized and friendly. It was definitely a great place for kids, but welcoming to adults as well.
Thank you Jessica!
I misspelled her name. It is Gessica. I went back today (12÷13÷15) for a haircut myself. I am incredibly picky, and I found her to be just as capable with a pixie as she is with a straight cut for my daughter! Again the salon was pleasant. All of the stylists were friendly and happy with all of their customers.

Not happy. Not surprised they don’t have much staff – because they have pissed so many customers off. I get there, and I’m told it will be about 20 minutes. I was told over the phone that it was dead and I didn’t have to reserve a time. Okay, well… I waited…
I just wanted a cut, because I had already been there waiting for so long, with outdated magazines and dirty hair styling books not ceasing my ants in the pants. I wanted to just get it cut and leave without the wash and blowdry, but the hair dresser kept saying, «are you sure you don’t want a shampoo?» It was a hot day and my hair was a frizzy mess, so I gave in. Got the wash, got the cut… she was being pretty lazy with giving me layers. I know a thing or two about a good haircut.
Then afterwards she was going to leave my hair wet and assumed I wanted it left like that… of course if I got a shampoo I might as well get a blowdry, so I asked her if she could blowdry it out with my hair flipped outwards. So I guess that’s called STYLING… I didn’t ask for my hair to be STYLED. I asked for it to be blown dry professionally… so all that and a bottle of sirum for a grand total of about 70 bucks. My hair looked like crap within an hour after she «styled» it. I should have been charged about 40 bucks (not including the sirum), but no. I won’t be returning. It’s incredibly awkward here and they cut my hair like crap. I DON’T LIKE BEING DECEIVED.
I should have gone to a real salon. My hair looks terrible now – it’s uneven (not talking about the layers) on both sides. I hate my hair, and I officially hate supercuts for jipping me for the last time. This has happened before and for some reason I let it slide. If you’re going to charge a lot, at least do a good job… and I don’t know… TELL THE TRUTH AND BE CLEAR ABOUT WHAT YOU’RE CHARGING YOUR CUSTOMER!

Total rip off! I’m a frequent visitor of both super cuts and hair cuttery in Lex, Burl and here for shampoo and blow dry for my kids. But never here again. I’ve paid in the neighborhood of $ 12 – 16 for a shampoo n blow-​dry (no haircut) at the lex or Burl locations of super cuts or hair cuttery. For no known reason the last time I brought my daughter in here the stylist insisted that my daughter’s shampoo and blow dry (no hair cut) was $ 34.95!!! What? I could have brought her to a proper hair salon in Lexington center for a real hair cut that lasted more than 15 minutes.

They do ok with my sons haircut, but I made the mistake of getting a haircut there when I was too broke to go to my usual place. Second worst haircut of my life, except for the mullet some idiot left me with in 5^th grade. I was silly enough to think the girl could do highlights. I was wrong. She seriously had no clue what she was doing, and somehow highlights involved washing my hair 4 times. No Clue!

We have been very pleased with the particular SuperCuts. Maybe we are just lucky, but we seem to get people who know what they are doing. There is a lot of turnover in the staff, so you are taking a chance, but our whole family has very simple hairstyles, so they really can’t screw them up (well, I guess they could, but they haven’t…yet!)
My son got a great cut from a guy named Vu.

These people are total «hacks» in the truest sense of the word. My son (17) just returned from a hair cut they did in preparation for his senior picture. His hair is a mess — it is uneven in the front, they shaved his sideburns so that one half of his head is nearly bald. He is a good looking young man but SuperCuts has managed to make him look very odd. Our only alternative is to take him to a place where the hairdressers seem to care about their work and have all his hair shaved off. STAY AWAY FROM THIS PLACE… You are better off paying a few more dollars to get someone competent. The price has been too high for us. I am disgusted…