FIT Systems

This review is being written from a former employee.
It took them over four weeks to give me my first paycheck. I worked for FS for less than three months and every paycheck I received was late. I quit despite loving my clients and the «theory» of their practice because management was completely unprofessional. I had a number of concerns about their nutrition programs (as a certified personal trainer I know that legally we aren’t licensed to write meal plans for clients, as only people with nutrition certifications and degrees can) and was met with a nasty attitude and a response of «well, you haven’t lost weight in our program yet so of course you wouldn’t understand».
Regardless of the countless issues I had with the actual program and people who worked there, the reason for my review is because of the financial problems. After I quit I began receiving letters in the mail from my bank with bounced checks. I attempted to contact Mariah and the Fit Systems crew but was ignored until I threatened them, at which point I got an email denying the bounced checks and claiming that I owed them money (…huh?). I asked for proof of this insanity and was told their bank wouldn’t print out data. I was so frustrated I decided it wasn’t even worth my time and just let it go.
Fast forward about 7 months, it’s tax time. I still haven’t received my W-​2, I’ve called, texted, and emailed and still don’t have my tax documents. After speaking with former colleagues I’ve heard that Mariah has «skipped town», and that thousands of dollars are still owed to old employees. For the amount of money they charge people for their programs, you have to wonder where the hell all that money went if the employees still haven’t even been paid… I’ve never encountered a company as unprofessional as this one. Beware.

I seriously considered giving it two stars, purely on the basis that the program works. But they in no way provide the support that they sell. After out first program manager quit due to non payment (after three week) we never saw a shred of program management. A few weeks later our trainer quit, again due to non payment. The second never actually started working for us. We were told the training would resume in week. Sunday night we got an email explaining that he would he has quit before beginning. We were then provided with another trainer, who could not take over the time that worked for us. (We had in home training) after the third trainer fell through there was no longer an attempt to provide another. This program is a sham. They will take your money and give you nothing. We paid up front in full for three months of both program management (nutrition) and training, no money was ever refunded. It seems that the managements inability to pay their employes was trend that I can in no way support. I have no idea where the money went but it certainly wasn’t to the hard working people that I came to like and respect. This is nothing but a place for you to throw money at people who treat others like shit.

Good gym, Great concept but, needs management work.

I am giving three stars (and thought about going w/​2) based SOLELY on the way the business is run. Yes, I lost 30 lbs during my time with FiT Systems, but based on the amount of $$$ I paid, I wanted hand-​holding and encouragement. If you fit in with their «one-​plan fits all» mentality, go for it. You are their perfect client. I am not though. When you sign up, you are assigned a program manager (PM) who is your go-​to for questions, input, etc. I had 4 different program managers during my twelve weeks so there never was any continuity and forget about encouragement. The only time I got encouragement from a PM, ironically was right before she got fired. Again, this may not be a big deal, but for those like me who need encouragement to stay on track, you may consider looking elsewhere because you won’t find it at FiT Systems. If I could give my trainer, Jeremy, 5 stars though, I would. He was the only reason I stuck w/​the program. At one point I was pulled aside by Mariah (owner) and questioned about my motivation and how compliant I was to the program because I was behind on THEIR goal weight. I felt beat-​down and demoralized. Again, if my trainer hadn’t been doing such a good job (i loved the workouts!) I would have left FiT Systems. Upon completing the program, I was never offered final measurements or weigh-​in and my exit interview was a joke. (So how do you track a clients success, then??) They obviously were not interested in the feedback I had for the owners. Decent concept, but the owners need to take a deeper look at their clients needs.

Great workouts. This place got me into probably the best shape of my life. I lost 20 lbs in six weeks and so did my 15 year old son. They focus on eating clean and healthy and the workouts are killer.

Can’t say enough good things about FiT Systems… down 25 lbs, 8 sizes and 30 inches and hopeful for the first time ever I have the tools to keep it off.

I have been doing Boot Camps since 2006. I started with Fit Systems in May 2013. I have never seen changes in my body like I have in all my years of working out until I started with Fit Systems! I not only get an AWESOME workout each time I walk in the door but the staff there is GREAT! I love going to the FREE Community workouts on Saturdays (they offer these EVERY SATURDAY 9am — 10am) it’s a fun vibe & I have met some really nice people that either attend different days/​times there on location or have a trainer come to their home. I would recommend Fit Systems to anyone that is looking for an AWESOME WORKOUT & wants to SEE RESULTS! Fit System is for ALL body types, ALL levels of fitness & ALL ages!

FIT Systems is a great program for those who are willing to work hard to meet their fitness goals. I am on my 3^rd program in 3 years right now and loving every minute of it. Each year I get stronger and more knowledgeable. The thing I like most about this program is that the trainers, nutrition coaches, and owners are truly invtested in my results. I have worked with trainers in the past who have made excuses for my lack of weight loss, worked me through typical routines, and given me less than helpful advice on my nutrition. Those trainers were more interested in filling their schedules than helping me reach my goals. Not FIT Systems. Their whole approach is around goal-​setting. They hold me accountable weekly on my results and help me push through plateaus when they come — and they do come. My results have been phenomenal and I would not have been able to accomplish them on my own. It saddens me to see some of the negative reviews from people because I feel like they are judging the program unfairly — whether because they are a former employee or a friend of someone who had a bad experience. I would say no company is perfect. Any glitches that have come up in my last 2 programs were immediately addressed and overcome. The owners have a very hands-​on approach. Again — completely invested in their clients. I would give a warning though — if you are not willing to work hard and invest in yourself, don’t expect others to either. This is the real deal. The results speak for themselves.

This is a great, new gym in Bee Cave at the Hill Country Galleria. Eric and Mariah own and operate Fit Systems and are excellent coaches helping to push you with encouragement and skillful coaching. If you are looking for a place to go where you won’t be just another number… If you’re looking for a community of people who care about fitness… If you’re looking to get in shape… check out FIT Systems! Free Community Workouts on Saturdays, 8 – 9 AM. You won’t be disappointed!