Minor & James Medical

I visited Dr. Leslie Lu twice. The first visit was good, the diagnosis was correct and I was feeling better in 3 days. The second visit was awful. The nurse called my name with grumpy face. (Is it hard to smile???) She took me to a patient room without closing the door! (The door was wide open!!) I could hear people were talking in the hall way. She asked me all questions regarding my symptoms. I felt uncomfortable at all, imagined that people could hear what you said. (Not value patient privacy!!!) She asked me how long I had my sore throat. I told her 2 weeks. She laughed condescendingly! SO inappropriate. Without asking why, she judged you liked you were silly. Patients do not need to be judged. You should feel comfortable talking and expressing your concerns. I am not coming back to this doctor, unless she is fired! I really hate that old-​fat-​grumpy nurse.

when i call here to make and appointment, they are so quick to just transfer me (dump my call) to the main seattle clinic. they don’t even say hold on or i’m transferring you… they just transfer. that’s rude. yesterday, it took me 40 minutes to set up an appointment and few times i was just disconnected while holding.