The manager Adrienne rocks. We returned some patio chairs and she handled the returns with exceptional grace. One of the chairs folded up and ripped so we were afraid to use the other 2. I did not find the receipt until I did my taxes so it was quite a few months between the purchase and return. Thank you
Jencen R.
Rating des Ortes: 4 Bellevue, WA
Updated inside now with a RediClinic, aka a nurse practitioner onsite to diagnose things quickly and painlessly. I came in for a prescription refill and they were super nice at the pharmacy. There were lots of cool displays inside to occupy my time while I waited for that. Price-wise, you typically pay extra for the convenience of getting random odds and ends all in one location. I will be in here in 10 months to buy white elephant gifts for sure. They carry chia pets in the shape of cats! Brilliant! Also loved that they put caffeine pills by the diapers. No need to explain that!
LuAnn F.
Rating des Ortes: 1 Snohomish, WA
This review is for the unlisted snohomish rite aid. When a doctor sends a NEW prescription I would expect the pharmacy to fill that… not in snohomish! For 3 months they never updated the prescription and when trying to refill they won’t allow because it’s too soon. If they would fill what the doctor sent there wouldn’t be a problem. We use to use Kusler pharmacy but they were bought out by rite aid. Kusler was always on top of everything and made sure things were right… ANDTHEYCARED! Rite Aid even had to ask how to spell the first name, RAY… UNBELIEVABLE! One star is far too many but zero isn’t an option!
Audrey C.
Rating des Ortes: 5 Bellevue, WA
Every time I visit this location I am amazed by how helpful and polite the employees are. Clean store, great selection and their pharmacy is SUPER efficient. Love it.
Nancy H.
Rating des Ortes: 4 Bellevue, WA
*Updated again, on 9/25/2014* Welcome to the 21st Century, Rite Aid! Wow, I came into this store yesterday and thought I was in the wrong place. They recently had a total, extreme make-over. No longer does the store seem like a relic from the 1960’s, with parallel long, dim and narrow corridors. The place is now open, bright, easy to navigate. You can see from the front door where every section is, thanks to large, colorful ceiling-mounted signage. Aisles are shorter and vary in directional orientation, depending on section. The store feels new, modern. and very well stocked, from its hardware section, to its office supply area, to the pharmaceutical area, to the home goods section, and more. A special shout-out to the newly revamped cosmetic section. Wow. They had some newer, hipper, high-end brand names out of California that I’d never seen before(beautiful packaging, look like quality products, pricey), along with a good selection of Philosophy bath gels(love them!), and other brands I usually only have seen at Ulta or Sephora. The check-out area has been improved by having an elongated counter at the front of the store with multiple cashiers there, and now customers have one line to wait in, and then branch off to the various open cashiers once they get to the front of the line. It’s a better system than the old«multiple lines, multiple cashiers, pray you’re in the line that moves the fastest» system. I even like the new shopping baskets, too: light-weight, sleek, with roller wheels and a retractable handle, to roll the basket on the ground if so desired. They updated the bathrooms to some degree, installing contemporary hand dryers and soap dispensers. They could’ve/should’ve gone further, updating the toilets, and keeping the rooms a little cleaner, IMO. Still, it’s an improvement. I’ve always loved the greeting cards here. I find they have fewer cards, but an expanded Papyrus selection(gorgeous but pricey). And they definately have a LARGE wine selection mid-store. I’m not sure if their pricing issues have improved or not, but the store itself is 1000% nicer, and it’s WAY more pleasurable shopping here. Good job, Rite Aid!
Zoë H.
Rating des Ortes: 5 Bellevue, WA
If you haven’t been here in the past month, you wouldn’t even recognize the place! They have completely renovated the store. It is brighter, cleaner, organized, and they have expanded their options. Seriously, I would’ve given this pharmacy a 2 star review before, but they’ve put a lot of work into improving the atmosphere. Definitely check it out.
Jenny B.
Rating des Ortes: 4 Seattle, WA
I’ve been to plenty of Rite Aids in the Seattle area over the years and for the most part if you’ve seen one — you’ve seen them all. They carry relatively the same merchandise at all the stores though the layouts may be a little different. So I really wasn’t expecting anything out of the ordinary when I stopped into the Eastgate neighborhood Rite Aid in Bellevue. But as soon as I walked in the store my shopping trip was unusually pleasant. The cashier closest to the door shouted out a friendly«Good evening! Welcome!» And set the tone for the next 30 minutes. Every time I got near the front — even though he was working on projects — that same night cashier would come running up to see if I was ready to check out. He asked good questions about what I was looking for and was great at multitasking. There were only a handful of shoppers in the small store late that night and he seemed to really be in tune and helpful with everyone. My experience with the pharmacy was the same: fast, helpful and very efficient. They asked good questions and gave good advice. This store is a little out of my normal path– but should the opportunity arise, I wouldn’t hesitate to shop there again. Great customer service means so much!
Elyse S.
Rating des Ortes: 3 Seattle, WA
I had an appointment near here and figured I would grab some things I needed while in the area. The store looks old and a little dirty(I wouldn’t even look in the bathroom if I were you, just hold it), but I found what I needed and the items were on sale. Bonus. The cashier was friendly and very nice to me. For my quick in-and-out trip, I enjoyed my trip.