Valve Software

Steam is trash, it is plagued with bugs and crashing. Fix it!

Recently purchased 4 posters from their website. Charged $ 13.00 for standard shipping. Per their email, the posters were shipped next day but will take almost 2 weeks for FEDEX delivery. I have no idea why posters weighing less than a pound with horrible shipping terms would cost $ 13.00 to ship. Sounds like their profit margin is in their shipping rates. What a scam!!!

Unilocal makes you leave 1 star at minimum… I would gladly leave none if I could.
I have never heard of or done any sort of business with valve company or steam games. I do not, nor have I ever played online games. I have VERY young children in my household, who have no clue what a bank account is let alone how to use mommies card to make any purchases… yet I have 4 accounts with multiple $ 100 purchases from
and
—- 2 of the accounts were linked, the other 2 were not.
Thankfully my bank has disputed all the charges and I will be refunded, but this has caused a great deal of stress. I have spent hours changing passwords, calling companies to cancel auto payments, closing accounts… etc.
This company has some clearly obvious issues.
FRAUD! FRAUD! FRAUD!

This company is a train wreck. Yes, read their employee handbook and you’ll see it’s like an asylum ran by the inmates with no bosses and no accountability. Emails are a joke. They say 48 hours but it’s never. Look at their BBB report. A big fat «F». 409 complaints went unanswered. I got their phone number 425−889−9642 with an extension of 428. All you ever get is the same voicemail and no returned phone calls. I tried other extensions and got the same thing. I had asked about a SINGLE 2.99 charge on my Visa and if it was for a particular song off the DLC for Rocksmith and they suspended my entire account of 17 other songs I have purchased since December 2013. Still no answer. Please complain to the Washington Consumer Protection Division of the Attorney Generals Office online about Valve if you have a problem. They have enforcement ability and can pull business licenses. This company is a bunch of white collar thieves. Their User Agreement can kiss my a** since I live in a different state and have different consumer laws to protect me. Waffle M must be one of the dope smoking liberal employees to actually believe what he spews. This company sucks the way they treat their customers and act like spoiled children.

I love Valve. Thanks for making awesome video games like Portal and Half Life. I also love Team Fortress 2. I suggest you buy Monday Night Combat because that is a very fun game. The sales on Steam are awesome. I love when I can buy game for $ 10 instead of $ 60. The cake is a lie!

This company is horrific. Two fraudulent charges were made for
totaling nearly $ 400 on my husband’s card. He is in Afghanistan, does not play games, and until the charges showed up on our account, we’d never heard of the company. While he contacted our bank, I *attempted* contact with Valve Corporation. My email was never answered, and after attempting contact via the phone number (that I had to find on Unilocal; it was no where on their site) there was no option to speak with a human; instead I could only leave a voicemail in a box that is apparently unmonitored. After researching this company and its adjuvants I learned that this company has numerous issues with fraud, extremely poor dispute resolution, and little recourse for addressing charge issues. As Unilocal does not allow for negative star ratings I had to choose one star, just to be able to leave a review. Avoid this company at all costs.

Valve Corp. charged $ 499 to my wife’s stolen credit card. The card was canceled and the charges reversed. Two days later, the company did the same thing, to the same credit card account number. Now, why $ 499? Well, in most jurisdictions, a $ 500 fraud is a felony with an enhancement (meaning a longer-​than-​minimum jail sentence) and a lesser amount of fraud is either a misdemeanor or a felony without the enhancement. However did Valve Software get hold of a stolen credit card, I wonder? And, why is their domain address registered to Box 459, Drums, PA as opposed to the web site corporate contact address of Box 1688, Bellevue, WA?
The first time Valve Corp. attempted to process the fraudulent charge, they might have been an innocent party. But, the second time, they knew that the card number was invalid, and yet they attempted to process a second charge against it. That makes it very difficult to claim they were an innocent victim, at least in the second instance.

If I could give them a negative rating I would.
I have had issue with their customer service in the past for charges on my credit card that were not made. It took hours to resolve.
And I recently found adult content (a very inappropriate image) used for an avatar which they refused to take down. I would think they would be concerned about such content on a gaming site.
It is a shame that my kids like playing on their website so much.

Worst customer service ever!
If you have issues that dont get resolved I suggest calling the main office at 425.889.9642. Dont press option 7, 8 or 9. Start caling at ext 101 then 102 then 103 and so on… keep going and leave a vociemails on everyone that you can! These guys need to learn that having a support line (not email) will help solve issues within minutes.

Increasing BBB complaints and an exodus of key technical personnel, what’s up? Are gravity and gravitas taking hold? Is the company going full corporate? Is this the beginning of the long downhill slide? Too bad, flying high means a longer fall, gotta turn things around.

bad customer service
doesn’t reply soon to emails & IGNORES customers when they ask for help using the BBB

Most people would vote valve an bad company because it’s very hard to contact them. But what do you expect from the company that created some of the worlds most greatest games ever to be your man slave and answer your every question in just 10 seconds. Valve deserves this rating for creating some of the most popular video games ever, all while developing greater ones, and a great third party software. Yeah that’s right I’m talking about «Steam». It is definitely 10x better than Origin and any other 3^rd party gaming software COMBINED. My final rating would be 4.9÷5. Why because they haven’t released HL3.

Valve has developed some of the most brilliant and popular video games known to mankind. I have spent hundreds of hours playing Valve games. Yes, this review is going to be pretty nerdy. Recognize any of these titles?
* Half-​Life (the franchise expanded to include Half-​Life 2, Half-​Life Episodes 1 & 2)
* Portal & Portal 2
* Team Fortress 2
* Left 4 Dead & Left 4 Dead 2
* Counter-​Strike: Source
* Day of Defeat: Source
Out of these games, the one I have played the most is Team Fortress 2 (TF2). This is an online multiplayer first-​person shooter (FPS) game. The art style is animated and embodies the more fun and silly side of gaming. Two teams, the Red team and the Blue team, fight each other in various maps and scenarios, such as capture-​the-​flag and pushing a cart along a set track. Teamwork and cooperation are the key to winning. And you know everyone likes WINNING. Valve has done an amazing job supporting the TF2 community. They periodically issue new maps, missions, and items to keep the community engaged. Not to mention make some extra income off the aesthetic (non-​functional) items, such as hats! I really hate the obsession with HATS, but not much I can do about it.
Valve has also created **Steam**, the world’s largest online gaming platform. It connects approximately 35 MILLION active users to each other and to more than 1,800 games. Steam is basically a free software you install on your PC (or Mac) which you can use to download and store all of your games. Most games you buy on Steam guarantee that your game progress is automatically saved to the Steam cloud. Game sales are frequent and titles are often 50−75% off. Imagine buying a $ 60 game for $ 10!!! There are also Steam achievements (which are just as addictive as Unilocal badges or FUC’s!) you can obtain by hitting certain milestones in games. Many of them have witty names and it’s just a fun way to reward users. Some users even play more just to get these achievements. Yes, I’m guilty as charged!
The only reason this is a 4-​star review is because Steam often likes to take a poop when I want to launch my game. Also it sometimes alters the sound levels for Steam chatting with your gamer friends. Chatting can be critical to team success, and if you can’t hear each other over loud dinging noises or growling zombies, you might as well throw your hands up and surrender.
Speaking of Unilocal badges and video games… why am I soooo unable to get the GEEK badge on the Unilocal Mobile app? I’m pretty sure I deserve it, especially after going to Fry’s and Gamestop at least once a month, and reviewing one of the largest video game companies out there. It bothers me that I am unable to show my GEEK creds. Oh well, someday. LoL
TIP: If you’re a PC gamer, Steam is invaluable. And all of the Valve games are BOMB. If you aren’t already a gamer, you should be!
TIP2: This is a dating tip for LADIES this time. There are many eligible bachelors who are into gaming, and I’ll tell you that guys dig gamer chicks. Dooooitttttt.

Steam.
One of the few companies that manages not to screw everything up.
1. They have a good content delivery system with DRM that isn’t going to piss 99% of the userbase out there
2. The games that they do make are freakin’ awesome, Portal!
3 Their games don’t lag, their games aren’t bug-​infested

Well I’ll take the label of Asshole and be the one to take Valve down a bit on the reviews. The games are beyond anything most software companies are putting out and Steam is an excellent delivery service I’ve never had a problem with. So what’s the problem?
Are you FU*&$ING KIDDING ME?! It took 6 YEARS to release part two of the Half Life games. 6 years? Really? If I was Gabe Newell (founder) I would be setting the cubicles on fire at Valve. GET TO WORK MAGGOTS! They have churned out small episodes for Half Life 2 but no word on a Half Life 3. Lazy bastards, or just putting their time into something… more profitable/​lame (Portal)?

First of all… Whoa! People are reviewing Valve!?! Rad.
Four people reviewed this before me and no one mentioned the food. Christy A., I’m disappointed in you.
Their kitchen is like a 7-​Eleven. Breakfast anyone? How about Specialties and Top Pot. Catered lunches every Thursday for staff and lucky friends and family. Popeyes Chicken is my personal favorite, but the variety is great.
P. S. I hate the woods.

What would Gordon Freeman do? hmmmmm… he would give Valve a kick-​ass review, that’s what! The games are innovative and extremely addictive (in the best way) and they treat their employees really well. Valve, ftw. Ditto on the delicious cake…

Valve has the only software delivery and community model that doesn’t suck.
They also make great games. In an age of the majority of games released sucking hardcore, it’s great to have a local company that raises the bar.
Good on ya, Valve!

Nobody reviewed them yet? For realz?
Well then: Valve is the only game company to consistent put out 100% quality titles. If you haven’t yet caught the fever, go get a copy of the Orange Box and hole up with your computer for a couple of weeks. I hear it’s possible to get tours and some game time with the Valve guys, but I have yet to try it. They also offer cake. Delicious cake.