US Post Office

I think this is a really good Post Office. I have a P.O. Box here and stop in at least once a month. They keep the place up pretty well considering the volume of business they do. Every once in a while I have to wait in the line for some type of service. Today ⁶⁄₂₅ is one of those days. The letter had to go out today and needed to go USPS as opposed to FedEx.
I held my breath and hoped that the line would not be like it normally is when I come in on a Saturday. One of them worked. The three open windows were helping a customer but I was the only person in line! The lady helping me (Tina?) was friendly and efficient. She told me my options and explained all the details. I paid up, she mailed my letter and I was on my way! By now the lobby had filled up and there was a double aisle line waiting to take my place at the counter!
I have to say the all the service personnel here have always been very friendly and helpful. When the line gets long there is always someone coming out of the back to help expedite things.
This is a very good post office.

first time having to actually go to the post office yesterday. I had a package delivered to me but the sender forgot to add the unit number so I rushed to the post office & made it there with in 5 minutes of closing time. Sadly the mailman that delivered to our area didn’t make it back to the post office by the time they were closing. Jason Lopez that was assisting me wrote a note for the delivery guy to put my package aside, hoping that he’ll see it before he throws it in the return to sender pile. Today I stopped there on my way home & sure enough, Jason Lopez shouted from behind the counter, I HAVE YOUR PACKAGE! He was awesome!

i have lived in belllowe around the corner from this post office
if you are just buying a stamp or mailing a simple package, they
can do the job but if you need more than the basic «thought» the
management team has no clue what to do, they have a job because
the pay their UNION FEES, not because they qualified or have customer service .
only a few know what they are doing.
and the schedule is only for people that have no jobs, again because they are lazy.

Sorry excuse for a government facility. Poor customer service and extremely short on staff. Been calling for two days and no answer. Most unprofessional post office I have EVER dealt with.

There is always a long line!!! As I take this photo am the 12^th person in and there another five behind me. The only thing worst is that there TWO ladies working the counter.

Really really bad service… What kind of people do they have working here!!! What kind of management is running this place?!! also They never answer the phone… don’t even bother calling them you would be trying for an hour straight and still won’t get an answer!!!

My regular mail courier is great, he drops off on-​time, and greets me @ the door he is very awesome. Now who comes after him or during his shift sucks, never fails «they attempted to deliver something of mine and I wasn’t home, while I’m sitting right in my living room waiting on my package. This happens often especially for Sunday deliveries as well. You attempt to deliver a package, yet I go outside and there is nothing that says you even came to my doorstep, no little «we were here note», the kind that I get from my regular guy. It annoys me that people can just say what they want, when they know they just drove back to base and parked that truck. Customer service these days is horrible we need to do better. I only gave it a two and not a one because I like my mail regular courier.

1÷15÷16 — another upsetting update
International package was due to be delivered to my office
¹⁄₁₁ — delivery attempted after hours. Note left
¹⁄₁₂ — I found the note and rescheduled delivery for ¹⁄₁₃ (fastest available date online)
¹⁄₁₃ — package does not show up
¹⁄₁₄ — package does not show up again (tracking shows only «redelivery scheduled»
¹⁄₁₅ — I call before the carrier usually drops off and customer service advises it should have been delivered the 13^th. They confirm if I don’t pick up the package by the 16^th (Saturday) that it would be shipped back to the sender. I couldn’t do that since we do not open Saturdays and I’m sure the package would be too big to leave in the box. I confirm the package is at Bellflower Post Office.
–I then called the Bellflower Post Office directly. When I asked why it wasn’t delivered, the lady flatly told me she doesn’t know and that it probably didn’t go through. What was my online redelivery confirmation then? She confirms it is at the post office
–Carrier delivers as normal, no package.
–I go to the post office and the front isn’t staffed for easily 5 minutes at a time while all 15 of us waiting can audibly hear them fraternizing and joking around loudly in the back. I am told 2−3x my package isn’t there even though I confirmed earlier that it was in their possession. …Oh it is with the carrier. Incorrect. Oh it may be with a «special» delivery carrier. Nope. Suddenly the package appears out of thin air.
What the fuck. Really.
The post office itself is mediocre. Usually I get a stoic greeting but get out of there within about 30 minutes. What is maddening is that they don’t answer their phone. It just rings for all eternity. What is the point of having a phone then?
Our normal mail carrier Renee is AWESOME. He’s friendly and reliable. No complaints at all.
The fill-​in carrier however is a NIGHTMARE. I can’t count how many times he didn’t fulfill the scheduled pick up for our packages inside, always making some excuse. He’d be on his personal phone all the time. when we’d say hello he’d just look at us. throw boxes in our hallway. just the worst. He got mad I managed to get through to the post office once and complained about the above. Over time, it improved but…
Today, he managed to leave 26 pieces of mail in our mailbox belonging to 3+ more neighboring businesses… 26!!! It’s a stack 3 inches high. I suppose he expects me to do his job and redistribute. He also had a package to deliver for me and did not. Tracking shows out for delivery, then back to the Bellflower post office. Come on…
Given we are at a business park, we all need to keep the flow of money going and having checks and invoices come to the wrong address can incur fees, confusion, etc.
I found a supervisor’s direct line and when I told her about it, she said «ok» as if this is totally normal. Not even a sorry. she just said she’d have my regular carrier check. Check WHAT? The question isn’t if the mail is actually here, it’s about the absolutely obvious incompetency. It’d be safe to assume any answer to an issue you have will be «I don’t know»

The lines here are ridiculous. And with only 2 people working slower than a snail it only makes it worse. They’re super unhappy also. (I’m sorry you hate you job.) And to make it better they close the PO box area early now. So if you don’t make it by 7pm then you have to wait.

They never answer their phone, which in itself is ridiculous. It rings and rings, and there is no attempts made to answer it. The level of inconvenience of that alone is astounding. Furthermore, trying to talk to any of the so called adults who work there is infuriating. Something that should be a quick, easy task, is somehow made into a complicated, time-​consuming, and upsetting task. And that’s not bringing up the fact they have 1 to 2 people working, even when there’s over 20 people in line, and multiple associates in the back laughing and screwing around. I’d rather go get teeth pulled than spend 5 minutes here.

Awful! I’ve been a resident in this city for my whole life (over 50 years!) Over the last few years, service has gone way downhill. They never answer their phones, the clerks are rude, the supervisors are downright bullies, and I’ve had 2 mis-​deliveries just this week. An important package was delivered to someone else, necessitating a supervisor to go retrieve my package from 2 blocks down the road and re-​deliver it to me. The other package is gone — never delivered, in spite of a tracking number stating that it was. Really disappointing.

Long, slow lines. Not the friendliest of clerks. Website information says they accept passport applications but they do not at this location. Must go to the LB mega passport center. Wish they had a sign and corrected their website — would’ve saved me 30 minutes…

Exceptional service! Helpful and kind workers. If you go and there is a long line, someone will be more than willing to help you use the automated machine if you’d like. I’m usually always in and out in less than 20 minutes but I don’t mind waiting.

If your mail delivery person hasn’t arrived yet today, leave a bag of non-​perishable food items by your mail box and they will pick it up. Stamp out hunger, help feed the hungry.

Great customer service and help with resolving issues. Fast service! The clerks are friendly and professional. It’s a big post office and has all the items and services you need in one place. There are also two self-​service kiosks if you need a basic service and have a credit or debit card.
Free public parking lot on the side and also limited free street parking!
They do NOT process passports though FYI

Great service. The line was long today and Brenda came out to help customer use the machine to expidite. Thanks Brenda

Horribly rude bitches! They barely look at you and treat you like you are bothering them.

I was surprised with the negative reviews that I saw. I went there this morning and it was good. Very polite tellers to me. The one teller was a little slow but I rather have her take her time than rushing and messing up the transaction. I was pleased and I will go back there if I had to. I have no complaints there.

The clerks here are a joke! They work super slow! Take there time with everything! The place is already small and the line lets long.
They should show some kind of urgency or something! They should be ready to work at 8:00am! They start setting up there desk after 8:00am!

My friend and I both had a PO box at this location that overlapped for a year. We tried to save money, close his box & add him to mine. We filled out all the correct documents, but all his mail was being returned to sender. We’ve verified our information at least three different times, and his mail is still being returned. Its a joke because we’re talking major government documents not reaching him: property tax bills, dmv renewal papers, voter information, etc.
Every time someone new contacts him regarding «we have some returned mail», he verifies the address. They do put the box number that was originally mine (but now has his name as well), but the Bellflower post office keeps trying to forward it to his old PO box that belongs to someone else and he no longer has access to. This is ridiculous. We’ve never submitted any «please forward my mail» documents.
He called updated all his credit cards, bank records, dmv address himself. Bellflower PO takes it upon themselves to internally forward the mail, then return it to sender. Such a hassle.