Lighting Studio

I’d agree with others that they have unique products. But the service sucks. I paid a 50% deposit on fixture that had to be ordered even though one was hanging from their ceiling. I was told it would be about a month. I never heard another word from them until I called a month later to find out that it wasn’t in and they didn’t know for sure when it would be. I was told to check back. Again, never heard a word from them. I checked back today — two months after paying the deposit — and was told it would be another month. The explanation, «Oh, sometimes there are delays.» Once again my request to have the same fixture that was hanging from their ceiling was ignored. Apparently waiting another month — or who knows when — made more sense to them.
Don’t expect the man or woman working there to seriously give shit once they get your money. They simply don’t.

The staff (a nasty man and unfriendly woman) stared at me as I entered the store. They were so incredibly intimidating that I left. I can look on line and find the same merchandise without the creepy looks!!!

My husband and I had a great experience here. The woman working at the time spent so much time with us getting to know exactly what we were looking for for our home. She showed us many examples in store and even made photo copies of lights we were interested in from a catalog so that we could take pictures home and review how we liked it there. We even had our young daughter with us who was getting ancy while we shopped and the woman working offered her some fun toys to play with while we talked.
Overall our experience here was great. We will definitely be back when we are in the area or in need of some new lighting.

I have purchased several beautiful lamps from this store. They have unique, high-​quality lighting. The customer service, however, leaves much to be desired. There are typically two people in the store. One is presumably the owner/​manager and rarely makes eye contact or offers assistance. The other person has been helpful at times, but seems unable to assist more than one customer at a time, or even to acknowledge that customers are waiting. As another reviewer mentioned, she has a short fuse.
For a store with high-​end merchandise, I would expect much better.
I just bought a lamp from Design Within Reach, which is also on Fourth Street. The sales people are extremely helpful, and the products are beautiful.
Service matters! I won’t be buying my next lamp at the Lighting Studio.

Unlike other reviewer’s criticism, I had good experience with sales people here. Maybe I met owner at that time. He told me the details about their stuff. So i bought a light. I wish the price is cheaper.

These guys sell quality stuff. Its not, however priced as home depo. So if you are seeking cheap solutions or online equivalent, then don’t waste your time. This store is about having physical examples that you can measure and actually see how it works. Don’t be fooled with imitations or deviant garbage from places making cheap junk using child labor. They will be there if something happens.
The Lighting Studio carries and hold products of quality. Vendors and distributors are available to make the deadlines you need for matching lights or true historic collections. This studio also knows and cares all about the physics of light and then the demands of electricity.
Great selection, vendors and warranted. Every single one of the previous reviews do not reflect any of the experience this store portraits.

The owner (I think she’s the owner) was very helpful and would’ve gotten five stars from me. The guy who’s there when she’s not is dismissive and condescending and warrants one star — I asked about something and he criticized the shop owner’s decision-​making! He’s not an asset… and I went to another store to buy.

Everytime I have been here, the staff was super helpful and polite. The lighting fixtures are well arranged. The location is very convenient, and I enjoy the proximity of a lot of interesting, useful stores.

I had been eyeing a large drum pendant with silk shade online, but hadn’t been able to commit to it without seeing it. Wandered in here and they had the same light that they were clearancing out as a floor model. I took it, since I really needed to decide on a paint color for my bedroom that weekend… and I’d rather buy local than online when it makes sense to do so.
The guy (owner?) wasn’t very warm but he took the light down from the ceiling of the store for us while my sister and I had lunch across the street. When my electrician went to hang it, it blew and he had to do a little rewiring, presumably because the wires were cut short after having hung in the store.

We received a gift that was purchased at the Lighting Studio — the business card was taped to the box. We went to exchange it for something that we would actually use and the guy told us they couldn’t take it back because he didn’t know when it was purchased. They still sell the same product, but he wouldn’t help us at all.
The customer service is awful and the return policy is even worse. This is very disappointing from a small, local business.

We wandered in yesterday after a nice lunch at O Chame. Our housemate was looking for a table lamp. We found a very inexpensive but pretty one for about $ 70.
I really like the lamps. There were two staff members. They both asked if we needed help. One was really quirky. Not the best conversationalist. Oh, well, we got what we needed.

I ventured into that store twice and no one was even minimally helpful. The first time, I was with my mother, as she was looking for a table lamp. They staff (a guy) was huffy and impatient after one question. For Christ’s sake, it was $ 500 lamp! We immediately left quietly.
The second time was a few years later. I was looking to buy a few of the nightlights for my home (because I’m scared of the dark) and received NO assistance, even after I asked for help.
The items are beautiful, but pricy. The service is horrible which is worse than what they charge IMO. You can talk me into buying an overpriced item if I like it enough, so if the service was good, the issue of the store being price wouldn’t come up otherwise.

A nice place to come in to look at lighting, but the space is simply too small to house a decent selection. Staff is not overly enthusiastic to be of any help to you… even if you come in and are SERIOUSLY looking for lighting, which we were. Although there are some unique pieces, youre better off going to
and getting most of the same pieces they carry here for a lower price.