Nixon

Superb watches! I’m extremely active and I’ve knocked, banged, hit, scraped, dropped it and anything else that happens when you wear a watch daily. Every time I expect it to be broker. I think «This is it. It’s been a good run but it’s over.» But alas! my Kensingtons live on! Killer watch. Classic style so they’ll last forever. Excellent price for beautiful pieces.
The beaut in question:
They also are great at keeping time. What time is it? BAM! I got you — it’s 10:27 AM and you’re late! Get outta here, buddy!
(Function is relevant, right?)
Of Note: I did not buy this in store. I definitely got these watches online but I wanted to reciprocate the love. :)

Philip was very helpful! I had been looking at the Kensington online but wasn’t sure which color to get. He helped me decide and was really friendly!

Nixon surprised me. Considering the amount of time I spend on 4^th St, it’s astounding that I never bothered to visit until now. During a frantic hunt for holiday gifts, my best friend and I wandered into the shop on a busy Saturday afternoon. After a thorough browse, we certainly weren’t mad at the goods.
The selection at Nixon is undeniably versatile. The lion’s share of the stock is made up of accessories, mainly time pieces and a range of backpacks. They also have a limited selection of clothing, hats, and wallets. While the style predominantly caters to a younger demographic, there are enough pieces that would work for older gentlemen with youthful sensibilities. I would describe their offerings as sporty and classic with an emphasis on comfort. After a walk through, I deemed most of the clothes a bit too casual to suit my needs, but I did stumble upon their corporal wool jacket, which fit the bill for a close friend, who exclusively dons black apparel. Score! A couple days later, I returned for some knit hats to supplement another gift. Very reasonable prices for such seemingly well constructed pieces.
My one lone con? Listen up, ladies. For years, my best friend wore a distressed leather Nixon bowler bag into the ground. It was a flossy purse that fit many different occasions — shopping in the afternoon, a modest carry on for travel, snack smuggling at the movies, even casual date night. Because of this, I figured they’d have something better than women’s watches. Apparently not!
The customer service was on point. Ethan and Phillip were friendly, circling back around to offer assistance multiple times. I was impressed that both of them went as far to make conversation instead of just shoving merchandise down our throats. It was refreshing to witness people in retail smiling and navigating the holiday bustle like champions. The checkout process was painless. A+ on that front.
If you’re looking for multi purpose pieces for the modern man, Nixon is well worth a visit.

Particularly for men’s apparel (primarily long-​sleeve button ups, jackets, and coats) and accessories, Nixon has remained one of my go to stores to shop.
The store is quaint but he space is utilized quite nicely. The walls hold racks of their most recent garments, the windows showcase their famous multi-​pocket backpacks, while the center of the room provides a display case for their watches (I would not be surprised if there we’re over 50 styles, from what I saw!)
While the store does not carry women’s attire, the backpacks and their knit beanies can surely work on all you urban fashion girls! Also, Nixon does carry purses and wallets etc. online, for women, either through their official website or through other retailers.
For men, I’m definitely a fan of their winter coats, they are simple, with some military-​esque features, and often come in black, navy, or some earth tones. The materials are soft and constructed nicely, without looking bulky, for
those of you who need to brave the cold weather.
I’ve primarily purchased items from Nixon online but upon a recent visit to the 4^th Street store in Berkeley, I was very much impressed with how kind, upbeat, knowledgable, and attentive the employees were.
Many props to you Nixon!

I went in a week ago to buy a simple everyday watch and walked out with the LAST small player! The staff is AMAZING! Not pushy and very informative of their all products. Thank you Phillip and Giselle for making my first purchase experience one of a kind!
Looking forward to my next purchase with you.

Customer service doesn’t get better than the kindred spirit employee I met today named Ethan. He has a genuine charismatic sales approach, paired with quick witted humor that made my experience memorable enough to write my first Unilocal review.
His swivel hip dance moves were also something you don’t see in the neighboring stores on that street. Which I believe from the street view, brought another couple in to shop. I found myself dancing along which Ethan. I purchased a beautiful blue leather waffle wallet and Ethan made sure there were no imperfections in the leather. My friend Crystal purchased a cool hat for her husband and he totally loved it. So visit Nixon to have a feel good, kindred «boo» shopping experience with Ethan.

Very happy with my service at Nixon today! Came in to exchange a watch my girlfriend got me online bc i basically had the same watch in a different design. Originally we were told by the lady that we couldn’t exchange it in store due to it being separate from their online store but after a little conversation she agreed to help us out since we drove all the way from San Jose. Very helpful service i must have tried on at least 15 different watches until I found the ones I liked and ended up buying 2 watches from them! LOVE MY NEW WATCHES THANK YOU NIXON FOR THE HELP! (Wish I remembered your name to give you a shout out im sorry)

I’ll never shop here again. Nixon is an awesome brand but this store is not the place to get it. My main complaint is the completely ridiculous return policy. I bought a $ 70 full price Christmas gift mid November for my son and he was unable to return it with a receipt, because it had been more than 30 days. He begged to get an exchange and they let him get an Exact amount exchange only, literally. He found another item that was $ 69 and they refused to do it. I should of just dealt with it through my American Express card by filing a complaint but I’ll just write a bad review and vow to never shop there again.
Overpriced Terrible customer service!!!

I can’t give these guys enough stars. I love everything in the store. The watches are great, the clothing, hats, etc.
Most of all, they deserve 5 stars because of their customer service. In the late July and early August of this year I purchased 10 watches from them (though one was bought for me). And no, I’m not insane or incredibly wealthy. I was getting married and wanted watches for all my groomsmen and some family (as well as a few for myself).
Becca, who I can’t say enough nice things about, helped me through the whole process, she even fought to get me matching watches for my groomsmen when her distributor (or whoever) told her they were all out.
She’s also in the process of helping one of my groomsmen who lost his watch get another and is extremely attentive and great at calling and keeping me up to date (which I personally appreciate).
I’ve had interactions with with another gentlemen (who’s name escapes me) at the store who helped Becca put all my watches for friends and family into bags with nice gift paper (again awesome), who is also great and extremely helpful.
I will continue to come here for the clothing, service, and of course the watches, and I recommend all to do the same!

Mostly watches here, of course. The staff didn’t have a good flow going for them when we were there. Like multi-​tasking was nobody’s strong suit.
I got myself a backpack. and wait! they don’t have a bag for it. So I wore the empty backpack out. I didn’t have any other shopping bags to put it in. It’s a small annoyance. But, I like my bag.

SO MANY cool watches! I love the brand — it has an amazing retro feel!
The sales girl is really sweet and helpful, and there are also a few clothes for both men and women.

Favorite brand for fashion watches when my mechanical watches just won’t do. ²⁄₃ glass displays of watches ¹⁄₃ clothing and a dash of other accessories. That sounds like a solid recipe to me.

Been there before, but never again. I picked out a nice watch. Paid $ 489. I needed another band link. Was told I needed to wait ½ hour, because they were busy. Waited almost an hour and decided that it was not worth the wait for a $ 489 purchase. Got some excuses. I didn’t need excuses, just give me a refund.
Went to Nordstrom in San Francisco. Picked out the same watch. The charming saleswoman added the band link, BEFORE I even paid for it!
That’s it, I’ll never go to the Nixon store again.

The employees at Nixon SUCK! Now that I have your attention, let me share why I feel this way.
FYI– The watch I bought was great… the price was reasonable. This review is specifically about the service.
I went into Nixon for the first time about a month ago. I was passing by and I walked in to see what the store was all about. I like the aesthetics, and the store is not over packed so the merchandise comes off as unique and boutique-​ish. I was not bothered that the sales people didn’t acknowledge me, as I was just quickly passing through.
I went back a week or so later with my son to see if he liked their watches. Someone greeted us this time, but that was it. No one asked if we needed any help even though we were clearly interested in several watches. We left.
I went back a 3^rd time to get my son’s friend’s opinion. The staff was a little more attentive, and when I told the sales person, who said her name was Mya, I would be back the following day, I was sure that she would remember me since I was a potential customer.
When I came back the day after next, she acted like she never saw me in her life. Anyway, I picked out the watch and was getting out my card to pay for it when I realized it was not in my purse. I told Mya I would go get cash, and asked if they gift wrapped. She said yes but it would take about 30 minutes. For what? To put some pretty paper around a box? When I asked why she said because they get super busy. I’m still trying to figure out where the 30 minute estimation is coming from. I told Mya that I was going to run and get some cash. On my way out another employee gives me a crazy look and walks out the store (that means something later in the story). When I return I see Mya, Crazy Eyes and a 3^rd sales person. Crazy Eyes rings up the watch and I ask how long will it take to gift wrap. I’m expecting 5 minutes, 10 at the most since I’m 1 of 2 people in the store and there are 3 employees. I mean from a ratio perspective… you get it. She confirmed the 30 minute delay and when I questioned it, she looked at me «crazy» again and said it could take up to 30 minutes because they might get a rush of customers. (WELCOME TO RETAIL DURING THE HOLIDAY SEASON FOOL!!!) I told her she would be providing good customer service if she paid attention to the customers that were already IN the store. She did not like that. I got the look again, and she repeated her tired mantra. I took my bag and left.
I find it completely ridiculous that out of 3 people working at a store that is maybe 150 square feet, they can’t find the time to wrap the gift for 1 customer in less than half an hour. So I’ll repeat MYSELF… Nixon employees SUCK.

Love this store! Got my first nixon watch and ordered my second! Staff is mostly Friendly, and It’s a cool layout and it has a bit of all Nixon… Watches of course, along with t-​shirts, jackets, wallets, bags, purses.

I love to shop.
Jewelry and accessories, yes please!
I like Nixon watches but have found the shop to be a bit on the snobbish side. I’ve gone in 5 – 6 times and purchased 2 watches, one plastic and one gold. I like the watches but the gold one was sized funny because the lady working took an odd number of links out. So I have to go back to get it fixed but am not looking forward to dealing with attitude (so hopefully one of the nicer employees will be on).
Overall good selection, nice watches, and cute purses. It’s worth going in but if you get attitude don’t take it personally!

My boyfriend is a HUGE Nixon customer and fan and consequently I have gained a liking to Nixon products. So when we found this store, he was to say the least, thrilled. The shop was nice and smile, organized great and clean. The service was phenomenal. Not sure of the girl’s name (dark hair, beautiful skin, skinny, and had the 42 – 20 Chrono watch in Gunmetal/​Gold-​FAB) but she gave us exceptional customer service. Totally chatted with us the whole time, got us sizes from upstairs and was giving us a sneak peak of upcoming styles– definitely made our purchases/​experience worthwhile.
Only two disappointments;
1. They couldn’t replace the battery in my boyfriend’s watch which I think is fairly silly since their watches are definitely a financial commitment. They said to send them in to get fixed. Which is totally fine– just something I don’t really understand, for selling so many watches and basically specializing in watches, they couldn’t do it in store.
2. The gal didn’t tell me until after my purchase that items on sale were final sale. Again, totally not a problem because I wouldn’t be returning my stuff anyway, but it just would have been nice to have the heads up beforehand. (Sensitive to this only because I am in retail)
Other than those two discrepancies, I have nothing but great things to say about the store and Nixon products in general– LOVE.

Really nice location right across the street from Bette’s! This is, according to the shop girl, the first standalone Nixon store. Decent selection of watches, but a really small space. They are apparently in the process of remodeling. Check it out if you’re into affordable, stylish watches!

Great location, great product selection.

Let me start off by saying that I love Nixon products. Their watches are stylish, durable and well worth their price. With that said, the customer service at this store leaves something to be desired.
I purchased a watch for my wife as a Christmas present and made sure they would accept the return if she didn’t like it. The salesperson packed it in a box along with a link for resizing. My wife didn’t like the style of the watch and decided to return it. She was hassled by an employee and the manager for «having removed a link» and was told to never add or remove a link if you want to return a watch but that they would «make an exception this time». I’m not sure why they would sell me a watch with a link already removed if this is their policy. Nevertheless, I’m sure anyone who buys a gift from a store wants the recipient of the gift to be treated rudely if they come in for a return or exchange. No thanks. I’ll still buy Nixon products, just not from here.
UPDATE: Looks like they prefer to pad their Unilocal reviews by asking friends to give them fake 5 star reviews rather than addressing customer dissatisfaction like real businesses on here do. This kind of thing defeats the purpose of having social review websites. Changing from 2 stars to 1.