McKevitt Fiat Service

lemons. tail light warranty. poor customer service. crooks

On the night of December 31^st 2015, after experiencing difficulty in accleratng and gear shift with my almost new car, i made it across the bay bridge and safely parked some where in San Francisco. Next Monday I had it towed to McKevitte without much hope to drive it again any time soon. However, Paul from their service department compelled me to believe otherwise with very detailed inquiries about my situation. At the same he offered me some very practical solutions to solve my automobile problem beyond the mechanics. I left my car there less worried but still skeptical since my last service provider didn’t deliver a very satisfying experience for me. What happened later was i got my car back in perfect condition right on time. They made it available for me two days before the expected delivery. When i read through their paper work i was able to see sophisticated work was done on my car and they did a great job testing the car after the problem was solved to ensure my safety once i get back on the road. So i give FIVE stars to McKevitte and for Paul, i would call him a friend.

Welcome to the 4 hour oil change. Appt at 830, at 1030 they still have not even looked at my car. Their excuse: skeleton crew on the weekends. Too bad. I give them an F.