I mean it is Chipotle! Good food and so so service. What do you expect.
Shira M.
Rating des Ortes: 5 Bethesda, MD
All chipotles are great but this one is the best! The line always moves quickly and the portions are big!
William P.
Rating des Ortes: 2 Bethesda, MD
I just went to the Chipotle in Montgomery Mall and had the worst experience I’ve had at Chipotle. I normally go to Chipotle with my kids once a week but I won’t go back to this one. I asked for a little more steak on my burrito. Not a lot mind you just a little since I didn’t even get a full spoon on my burrito. The girl said I can give you extra chicken and put more chicken on which I didn’t ask for. Then when I asked the next person his response was it will be extra. This has NEVER happened at any other Chipotle so I got upset. The managers response was we don’t have to serve people who are being rude. My response was I wouldn’t be rude if I had gotten what I asked for and not something I didn’t ask for. No wonder the line here is shorter than any other Chipotle I go to. They don’t know how to treat customers.
Zalika I.
Rating des Ortes: 1 Bethesda, MD
This is literally the worst Chipotle I have ever eaten at. I can deal with a slow line but I draw the line when servers have such a negative attitude toward their customers. I’ve been there three separate times and literally every time I have gotten food from this location the staff has been disrespectful and off putting. The last time I sampled some meat and quietly said to my sister I thought it was spicy two of the staff passive aggressively laughed at me because earlier they had stated it wasn’t. I called them out and the two girls denied it and said they didn’t care that I would be posting a negative review… Service like this is unprofessional and I would never recommend this location to anyone. Instead I would recommend going to literally any other fast food place at the mall.
Ereeni A.
Rating des Ortes: 2 Rockville, MD
The food servers are SLOW. The line is always long and this is probably the longest I’ve ever waited in a chipotle line. It’s torturous going to this chipotle. I’m used to the speedy service at the Democracy blvd and rockville pike location. It’s too bad because I will always avoid chipotle here.
Par Z.
Rating des Ortes: 4 College Park, MD
Go-to food place in the food court! Same classic Chipotle deliciousness and relatively long lines during busy hours.
Steven X.
Rating des Ortes: 3 Germantown, MD
Newly open at Montgomery Mall food court, service speed and portion size serving need to improve, but food are good anyway, there will be more star with improvement!