I had very bad customer service from the owner himself today ! I went to return a bowl that I received as a gift, so I had no receipt. The employee called Jeff Hintz to the checkout because I didn’t have a receipt and when he came up, he said«it’s a clearance item and its been more than 30 days, so I say no!» And he picked it up and said«and no receipt, that’s 3 reasons!» He slammed it down and walked away! I was quite embarrassed and shocked at his rude way of handling a customer. He had 3 legit reasons for not returning my item, but had NO reason to be so rude ! I will never go back in his store. If it was one of his employees, I would have let it go but the owner should have more sense than that !!
Tara C.
Rating des Ortes: 5 Bismarck, ND
Ace Hardware is a great place for hardware, but it also has an awesome selection of cookware and kitchen gadgets. All of the items they carry are good quality and they seem to have«extra» stuff that you just can’t find at Target or Walmart. They only have about 4 or 5 isles worth of kitchen stuff… I wish they had more. Every time I’ve been here, the staff are always helpful because they know what you are talking about and they know exactly where to find it. Last time I went there, I picked up a couple cool little orange peelers, and some nice rubbery spoon rests that clip on to a pot or pan.