A-1 Copies

Terrible customer service. I have been here many times because of the limited options to go for more complicated color prints. This business in ran by an unfriendly couple who think you are stupid when they can’t even figure out their own machines. I’ve often come and ask to print at 100% but upon returning home realized they printed it scale to fit. Be sure to give yourself extra time when coming here. They take so long to service one customer, if there is a line of 3 or 4 you will be here an extra 30mins at least.
Once I called ahead to see if they did a specific kind of printing, which the man on the phone did. Arriving not 1 hour later, I was told the only person who knew how to work the machine left for the day. No heads up? No cross-​training? No way to run a business!

I have never had such terrible service. I run a small business in the area and there for have a lot of business I can and did give A-​1. Every time I am disgusted with the unprofessionalism, laziness and rudeness of the owners. The same 2 people are always working, so it wasn’t a hit-​or-​miss type of day. 1. You are not welcomed at the door. If the man is working, I believe his name is Dan, he is likely on the computer and will not look up at you to greet or acknowledge your presence. They’ll complain about having to print anything that’s even remotely making them think. It’s like they don’t want business.
It took many experiences at this shop to come to this feeling and decision to post on Unilocal.
In my search for a better spot — I found Old Town Printing in C’burg. They have been friendly, quick, and most of all HELPFUL when we have difficult print jobs and they use their expertise for my benifit. A GREAT company!