Enterprise Rent-A-Car

I was quoted a price of $ 156 by employee Reed for a Thursday-​Monday rental, knowing full well that I would be picking it up first thing THURSDAY morning. Then for that time period, I was charged $ 156 by employee Andrew who upon being asked if there was anything else I needed to know about drop off or anything in fact assured me that there was no need to use the drop box Sunday night or Monday, that I could just turn in the car by Monday. Though apparently a contract informing me of this time table policy was signed, I was NOT told by either employee that I would be paying more for a fifth day if I didn’t drop off the car earlier than 8 am. This clearly makes me feel that both employees rung up my bill for a lesser rate to get me o rent the car, only to charge me more upon return. That is an unacceptable and dishonest way to run a business and no one should not be treated this way unless they admit that this is how you treat your customers. I asked to speak to their manager later on the phone and they put me with ‘Travis’ who is probably barely 21 years old. He was not helpful, understanding nor did he compensate me for their lack of customer service and falsehood. Customer satisfaction is clearly not their strong suit. I will not ever have business with them ever again, and I will spread the word so no one else gets cheated like I did.