First I would like to start off that I have in the past purchased many items from Pawn America and have been treated fairly and with respect. But yesterday’s visit to the Bloomington store will be my last. I recently had bought a Laptop that had a few issues, so I returned to the store with my sole intention to buy another one, I found one that I liked but it had a cracked edge, I asked the salesman if there is any wiggle room for the item since it was broken. The salesman who I have bought from before and he was great, went to the manager(Kris Pralle) who came out from the back took a look at the laptop and me and shrugged and said it didn’t matter, if it was broken. I asked if he was comfortable selling an item that is broken to a customer who has already purchased a laptop and numerous other items in the past, and was buying another. Now, I didn’t ask for a huge discount just what I felt would be fair, for purchasing a broken item. Kris said it didn’t matter that somebody else will buy it. Now when a manager of a chain of your stores looks at a customer who has purchased in the past from your store and is comfortable with selling a broken item, what does that say, was he saying didn’t like me for some reason was it the color of my skin or he doesn’t care about selling broken items to the customers of Pawn America. You’ll have to be the judge of that. I can say this, I will be posting this to every blog possible, and will never shop at your store again.
Tom D.
Rating des Ortes: 3 Eden Prairie, MN
They are fair on their pricing. I’m never 100% comfortable there. I lock my car for sure.
Dave O.
Rating des Ortes: 4 St Paul, MN
Only pawnshop, I’ve shopped, so I could be a lightweight of a reviewer. The jewelry is a great deal. Way cheaper than jewelry stores. Had it appraised and we’d bought it close to resale. Oh, yeah, they do haggle — you can get the price knocked down — if you offer and are prepared to walk. Staff was friendly and the other customers seemed fine to me. Good deal on DVDs
Anthony L.
Rating des Ortes: 3 Minneapolis, MN
The Bloomington Pawn America has a respectable selection of electronics, DVDs, and video games. As with most pawn shops, you’ll definitely feel the need to lock your car up before you come in the shop. Likewise, you might find a deal, you might not. The staff are quick and professional, but not friendly. Stop in to this place every few months, but no more frequently.