Olive Garden Italian Restaurant

Despite being a little crowded and loud, our food was excellently made and our waitress was nice and timely. The service was overall beyond my expectations. Thank you for the wonderful meal!!!

We were a party of 6 which included 3 adults and 3 teenagers. Started off dinner with Fried Calamari which was like no calamari we ever had before. It appeared to be undercooked by the almost white Color and the pieces were so tiny that it looked fried batter crumbs.
When dinner arrived, it was barely lukewarm.
My daughter ordered spaghetti with marinara sauce. The marinara consisted of large tomato chunks and was watery, almost like they had taken a can of stewed tomatoes and emptied on the plate. And it tasted like it too. My son ordered Chicken Parmesan which was fried hard and thus very dry.
The best part of the meal were the breadsticks. That about sums it up.

This was am interesting visit of one of my many visits to Olive Garden. Veterans day they have a pretty awesome deal I guess. Veterans eat free from a select menu and their family gets 10% off their ticket. Awesome huh? Well I thought so too which is why I chose this place for my father who is a veteran. My mother & I had taken him there and yes the place was packed, and after we were seated, the waiter who was assigned to the table was 1. taking pictures of another tap be in his area that had a large number of people. 2. Paid VERY little attention to us (3 people). I have been to the O.G. on several occasions and this was by far the worst experience. I also know that with 6 or more people, gratuity is automatically included in the check and other wait-​staff assist you with the table. So he was going to get his tip regardless. 3. While he, the original waiter, was snapping pictures, other people were being seated in his section and were being served… by him. Another waitress brought us our appetizer and took our order. The original waiter then comes and tells us about the specials or whatever and that our soup & salads and appetizers are coming out shortly… AFTER we had ordered our maid dishes. Appetizer, soup & salads come out ALL at the same time. We are overwhelmed with the food all being there with little table space left. Meanwhile the table behind us with two people and the same waiter, immediately goes to their table and is asking if if they are military or veterans and all this stuff, telling specials immediately, like they were the queen of England or something. By this time, we are listening and watching this go on. By this time we are there about 40 minutes and the table with two that had come in well after I had arrived had ordered and received their food, and here we are with ALL of this stuff on our table and the female waiter says to us «Your food is coming out shortly. With it being Veterans day, they’ve been busy all day, Yada yada.» By this time it’s about an hour and the girl comes back and says, something and not even 2 minutes the guy comes over and says food is coming up. The female comes finally tells the truth and say that with so many people, that our ticket wasn’t put in. Then I guess about another 10 minutes the Manager comes and makes some Bull-S¡~t excuse saying that the food was dropped on the floor and all and the cooks are fixing it now. After another 10 minutes of STILL no food, I go to the bathroom, because when I come back, we are leaving and there goes ANY tip I would have thought about giving. Needless to say that we didnt leave a tip and this was the WORST experience I have ever received at the Olive Garden and I’ve been there on several occasions. I don’t really go to the Shreveport location since there is one in Bossier City now. But with an experience like this, I will make the drive to Shreveport… IF I return to Olive Garden ever again.

Olive Garden never disappoints at the end of the meal, it’s just getting to that point that is only setback, don’t go hoping for a particular item as it may not be on menu when you arrive.
This location in particular I can’t say I’ve ever had an issue with. Service is always spot on, food always tasty. My issues lie with the brand as a whole.
The menu changing often is a good thing, keeps it fresh, but would swear every iteration prices jump up and seemingly portions dip. Quality ingredients (which one would hope) still don’t warrant 15+$ pasta dishes, your a chain restaurant not an intimate dining establishment.
Crazy thing is its almost as if they want you to go for the deals, whether it be lunch or the buy one take one for dinner. Buy one take one is limited and assuredly their greatest profit margin but simple fact of having two meals is a time saver in itself.
Again, good location and it has no issue packing it in. I do worry however it will eventually price itself out of contention.

I normally don’t complain, but this is ridiculous!
I love Olive Garden, but for the 3^rd (and LAST) time of having issues with this location… Not happy at all!
Ordered 2 dinners for pick up. One with chicken gnocci and the other with the ranch salad w/​o the peppers and olives.
Ended up with two «complete» salads loaded with what seemed to be extra peppers and olives and both with Italian dressing. No ranch. No chicken gnocci.
The stuffed chicken parm was the greasiest ever! Oh, I also think they give the old stale breadsticks to the «to-​go» customers.
If you want your order to be correct and AS ORDERED… go somewhere else.
This restaurant will not give you what you ask for.

I would say, usually I do not mind waiting for a table, but tonight was rather bothersome, so our party of 10 left, after the manager was called twice to find a table suitable. There were no less than 40 tables open. I would say if you have a large party, look for another restaurant in the area.

My husband wanted Olive Garden for lunch and since I almost always get my way, I decided a little acquiescence never hurt anyone.
Rashied was our server and he was a delight. We enjoyed his recommendations when asked. We even changed an order just after he put it in and he didn’t bat an eye. He was attentive and thorough and very pleasant.
We usually have a so-​so time at Olive Garden (with an awful exception you’ll note while we were in Alaska) but really I just go for the soup, salad and breadsticks. But I think, because of Rashied, a review needs to be written this time.
We did the 2 for $ 25 deal. My husband ordered the Three Meat Fettuccine thing and I ordered the Chicken Firenze. We also asked for an artichoke fritta for an appetizer. Usually their appetizers are small and anticlimactic, but these were really good! And there was a lot of it! The salad and breadsticks were brought out immediately and they were perfect. Sometimes the salad will have too little dressing or the breadsticks will be almost flavorless. But today, they were wonderful.
There was a minor panic when they ran out of the three colored fettuccine noodles for my husband’s meal, but he assured Rashied that regular noodles would suit just fine.
My chicken firenze was very good! I was actually surprised at how plentiful and tasty the meal was.
Rashied paid us a visit and asked my husband if he had enough sauce. Wow! That has certainly never happened before! There was enough sauce, but the idea that he would check and seemingly offer to bring more was incredible! He brought us boxes for our leftovers and brought out a bag and packed up the boxes. Usually if a bag is brought out, it’s just laid on the table for us to do. AND, he asked if we would like some more breadsticks. Our check was brought out with double the mints too.
I honestly don’t know how our meal could have been made better. I don’t feel I can award five stars, however, as my other experiences here have not been as incredible.
I’m thankful we stopped in today!
Edited to add– This may illustrate my point– we just went to an Olive Garden at a different location and once again had a miserable time.
I didn’t see Chicken Firenze on the menu and asked our server about it. They don’t have it anymore. She went and asked the kitchen if they could make it. She came back and said they could. Great! So I order it. My family orders and I hesitate. My husband ordered the build-​your-​own Tour of Italy. I sort of want one. So she sees my hesitation and then says, «well, if it makes a difference, the kitchen said they’ll do the Chicken Firenze but it’s just Alfredo sauce». Um, what? It’s actually NOT Alfredo sauce. So why then did she just tell me they can make it? So had I not hesitated, she would have brought me chicken Alfredo and tried to pass it off as the same thing? No. Strike One. So I change my order to the regular Tour of Italy for $ 16.99. My husband orders his Tour of Italy with the Eggplant Parmesan, spaghetti, and Lasagna for $ 12.99. The food comes out and my lasagna is about a quarter of the size of my husbands (remember that his was $ 12.99 because he got the cheaper eggplant). I asked who I pissed off in the kitchen and she just laughs and walks away. No? Strike Two. She comes back a few minutes later and says, «I asked the kitchen about your lasagna and they said its smaller because it’s a special». I said, «But I didn’t order the special.» And she laughs and walks off. Are you kidding me? Hello??? You just screwed up and you do nothing? Completely unacceptable. Strike three. A while later she brings the check and boxes. I box up the leftovers and she hands me the bag. I guess first-​rate service doesn’t occur here. You just lost the game. I bag up my food and leave. What a joke.

The nastiest, worst meal and atmosphere around ever! Wait staff walking around sucking a pacifier, nasty bathroom, cold food. Less than one star.

Of course the salad and breadsticks are a must. Good service! I always get the seafood pasta, super yummy.

Dinner Friday night here with family. Had a good meal and we had a very nice waiter. He was very helpful and attentive. Stuffed mushrooms are great and the buy one take one deal is not bad. I enjoyed the chicken with cheese and bacon pieces as well as my salad and bread sticks. Thanks for treating my daughter to a piece of cake for her birthday. Would definitely go again.

Coworker just brought us take out. Fantastic food, well cooked, professionally packaged, $ 7 lunch special, soup, salad bread sticks, I loved it.

We dine here about once a month. On our last visit, we were seated promptly, and the service was very attentive. The food was great and served piping hot. The menu usually has exciting new items (yummy) and a good selection of health-​conscious items as well. On this trip, I was excited to try the new hummus dish (one of my favs) and it was delicious. I look forward to my next visit.

Its Olive Garden people!!! Its not real Italian but for what it is its good.

After being stationed in Italy for two years it’s very hard for me to sit at any American Italian chain restaurant and say that it is great food because NOTHING is great compared to the real thing. However, Olive Garden does have wonderful salad and breadsticks. The wait staff was friendly but slow. I only ordered the salad and breadsticks at lunch one day last week and it took a great deal of time and they were not even that busy. If you go, go early.

I’m not really sure what it is about Italian food but I really just don’t get to excited to eat it. For some reason I was in the mood for it the other day and decided to go try out the local Olive Garden off of Airline. The food was decent I guess, once again i’m not a huge italian food fan so i’m probably not the best person to critique how good it was. There is one thing that you do have to love about Olive Garden though, all those free breadsticks and salad!