Courtyard Boston Logan Airport

My stepmom and I stayed here one night, as we needed a hotel close to the airport, and it was exceptionally clean and very quiet. The front desk staff were very helpful and polite. We were able to take the free airport shuttle back and forth to the airport. Very timely and super convenient.
The restaurant’s food was delicious, although the service was somewhat slow for dinner. Breakfast service was excellent though.
Would definitely stay here again if I needed a hotel close to the airport.

Bonus for the free parking and the shuttle to the airport, this hotel is close enough that I decided to keep my rental car an extra day and let the hotel shuttle take me to the airport and pick me up for North End sightseeing and eating.
The room on an upper floor was clean and quiet and comfortable. Standard for Courtyard properties with the usual accoutrements in terms of towels and coffee service and such. The bed was comfortable and I heard no noise from neighbors or hallway though some airport noise came through.
I didn’t use the television and I barely used the Internet.
The lobby restaurant was undergoing some significant remodeling when I was here.

Just a disaster. I greatly admire what Marriott has achieved in re-​setting the Courtyard brand and upgrading SO many properties. But, this one must have been overlooked during the renovation program.
Dirty, matted carpet in my room (WHY doe hotels continue to use carpet when many better/​more hygienic options exist). A stand-​alone sink in the room that requires you to stand on gross carpet.
The location? This might as well be on an island! Land locked in the middle of what seems like a landfill area, with the South Boston ghetto nearby.
When I stayed, they had the restaurant shut down and we’re trying to accommodate (unsuccessfully!) MANY guests in a little, improvised «restaurant» area. Wouldn’t be a big deal is there was anything within walking distance.
Finally, the # rooms/​common area ratio is WAY out of whack here. A very high room count with few elevators, tiny lobby, no bar, etc., etc.
AVOID!

As an airport hotel, it’s ok.
Be forewarned that the rack rates at this place can get high for the class of hotel relative to other Courtyards; however you need to keep in mind the demand for rooms as well. This place gets packed, as flight crews use the hotel as well.
It might be a sign that I stay in too many Courtyards, but you can tell that this wasn’t always a Courtyard. The design is a bit off, especially with the sink right outside bathroom as you enter the room. There are the standard Courtyard room furnishing, but it is still a bit off of what you would expect.
Pro’s:
+ decent free wifi
+ friendly front staff
+ free shuttle to airport ²⁴⁄₇
+ working outlets by bed
+ didn’t really hear planes with being so close to the airport
+ when open, they have a restaurant, which is currently under construction
Cons:
–bed– this is not the typical bed you expect from a Courtyard. It is some cheap hard mattress
–shuttle– if your not going to the airport, expect some wait time for drop off to local restaurants (1 mile radius)
–location– not the greatest, but you close to the airport.

Worst service we have ever experienced while dining in the hotel. Went to have a meal and drinks and the waitress just ignored us for probably 15 minutes. I had to go get her to take our order. She was just standing around the bar area not doing much. Seemed perturbed that we did not order much food, and after dropping off the drinks never came back. W finally left and had to go find her to even get the bill
In the morning we went back for breakfast and saw the same waitress, unfortunately, who pointed us toward the breakfast bar and walked away. We did not want that and sat down and waited for the menu… The waitress saw us but did not come over… How lazy can you get… I had to walk over to her where she was just standing around the bar, in order to ask her to come to our table. It just went downhill from there with her dropping off the food and never coming back with drinks. Also did not bring the bill again. I guess she is used to people just walking off due to poor service? We had to go to the bar to ASK for the bill.
This hotel must be desperate to keep such a poor employee! We are pretty disappointed with Marriott at this location… Normally we have had very good to great experience with this hotel chain.

This has to be one of the most depressing hotels ever. EVER. The hotel bar /​restaurant is stuck in the 80s. No room service.
That said, a totally fine place to stay if you have to. And that is why everyone who stays here is staying here: because they have to.
If you’re looking for a base to explore the Boston area, this is not it! Try Cambridge or Downtown Boston or literally anywhere else.
Clean, nice room, airport shuttle was okay. Like I said, an okay place if you are literally required to be there.

I don’t really understand some of the reviews here. I just stayed this weekend and the pictures I’m seeing here don’t reflect my room at all. Perhaps the place has been remodeled in the past couple of months? I just got a standard room with a king bed, and the sink was not standalone and bare as shown in other reviews, it was a marble vanity sink just like I’ve seen at every other Marriott I’ve stayed at. My room was perfectly clean and did not have any stains where there should have been none. In fact, I give the place kudos for setting up the space correctly, the TV was watchable either from bed or from the small sofa without the need to do any swiveling. The bed was comfortable and came with plenty of extra pillows. Maybe they gave me a good room because I’m Silver Elite? I don’t know, but the room was just fine.
Unlike other Marriott chains I’ve stayed at, this place does not have a bistro, but instead an additional restaurant called «Brinkley’s» with an entirely different menu than a Marriott Bistro. The menu is small, but what I got was fairly good, although they overcooked the chicken on my chicken parmesan dish and I had to send it back once (it was much better the second time). The pasta and rolls were excellent, though. I especially loved the hot rolls that gave you the telltale «crunch» when breaking the crust to tear off a piece. My co-​worker who was with me was pleased with the lobster sandwich. As for the breakfast buffet, standard fare you see at every buffet (eggs, sausage, bacon, french toast, cereal, fruit), and yes, you do have to pay extra for it, but I’ve always had to pay extra for the bistro food for breakfast so it certainly wasn’t unexpected.
As to having to «call for a shuttle», that’s only true if you choose to take a shuttle to one of the local restaurants on their list (about nine of them, which I though was a nice convenience!), and then only when you are done eating and want to come back, you don’t need to request one when you’re going. Otherwise, the shuttle runs standard once about every 20 minutes to the airport, 24 hours a day, there is no need to ask for it separately. I don’t understand why people say otherwise.
The main reason I take away a star is due to the spottiness of the wifi service. The problem is you have two choices of connection, «Marriott_​Guest» and «Courtyard_​Guest» and it’s difficult to choose which one (Courtyard_​Guest was correct, I’m not sure what the Marriott wifi did, but it didn’t work at all). There were periods it was working great, and then suddenly I would lose connection for a few minutes, and then there were stretches of time I could log onto websites but streaming did not work.
And the other thing that got me was the no-​pest strip they hid behind the bed. My card key fell off behind the night stand, and when I leaned over to pick it up what I thought at first was just a forgotten envelope the card had landed on turned out to be a sticky mess (no bugs on it, thankfully, but it was still a bad inconvenience that required a thorough hand-​washing afterward).
A word of caution: if you’re unfamiliar with the area, it’s a little difficult to find the place if you’re coming southbound on 1A. Make absolutely SURE you turn left on Boardman, where the Starbucks is, to get back here; if you miss the turn you’ll have to continue down 1A for six miles and go through a toll gate before you find a turning point back.
Overall not a bad place to stay… I’d come back, for sure if I ever have another Boston business trip. Just hope they fix that wifi.

In my opinion this location is not good representation of the Marriott brand.
The staff was friendly and the parking is free. Those may be the two best things about the hotel, and for many people would be reason enough to return.
I am not high maintenance but when I have to be away from home I want to be comfortable. The rooms are extremely out dated. The bathroom was huge, with a tiny, dinky stand alone sink from a scary movie.
There was bloody finger prints on the bathroom walls, and shower was not clean. Also I’m pretty sure the TV volume was going out.
If I have the choice next time I would rather pay the extra $ 50 for a better room.

I am a Marriott rewards member. I always prefer to stay at a Marriott. I always recommend Marriott hotels because I love how they look and feel. For the first time ever this is a Marriott location I was not pleased to be in. The hotel itself looks dated from the outside and there currently doing some construction on the inside. The only good part of this hotel is the first floor lobby. The rooms themselves do not look like the Marriott I have stayed in the past. This place has a lot of updates that need to be done and the room itself was to small. I personally think they did this to fill this hotel with more occupancy considering its close to the airport. I would not recommend at all. Still better than a motel though but not by much!

The lobby is spacious with various seating vignettes for personal conversations or privacy if your want out of your room. My king bed is comfy Anna the room is nice sized and it’s not a corner room. I’m overlooking the bay area watching the sun go down. That’s nice. The desk employees were friendly and helpful. It’s about 10 minutes from airport so easy exit to catch flight. Free shuttle ²⁴⁄₇ and leaves every 10 – 15 minutes. I would stay here again.

Adequate, but nothing to write home about… reasonably good pick-​up service at Logan and dropoff, but just not much around the hotel, and not much available at the hotel either!!!

Free wifi. Free parking.
They have a breakfast buffet but it isn’t free. One more I saw a man sit down for a breakfast and one of the ladies working the breakfast asked him if he wanted to full buffet or to order something from the menu. He walked the buffet line and wasn’t impressed so he ordered something off the menu. Well about 90 seconds later her comes the lady with his order and he said wow that was really quick. Well it was so fast be she went to the buffet line and scooped out some eggs and toast put it on a plate and delivered it to him. I was in shock. He thought the kitchen was making him breakfast but she gave him the buffet food that he didn’t want. That’s horrible.
When we got to our room the tub had soap residue on the corners from where the previous guest had there shampoo and body wash bottles. That was gross. The A/​C made noises all night which kept my mother awake.
The hotel offers a shuttle bus to the airport T station with was very convenient. It would have been nice to stay in Boston and not on a little island next to the airport but the parking and resort fees at the hotels in the city were outrageous.
Before I stay here I would check other hotels in Boston.

Full disclosure I’m a Hilton Diamond member.
Hotel was clean, staff friendly, decent accommodations.
The fact you call for a shuttle is crazy!
Location sucks! You’re on an island! Gonna need a cab or a hike to transit system.

Stayed at this place by accident… woohoo for trying to leave your Boston work trip in the middle of a February New England blizzard. Anyway, it was much nicer than what I expected from an airport hotel. Nice décor, nice amenities, etc. Probably didnt hurt that I was staying on my bosses Marriott rewards account either, which took me to a top floor.

I was at the courtyard marriott Boston Logan and it all started with a friendly face at the front desk. I got in very late and upon my arrival was a woman at the front desk named Deb. She greeted me with open arms. She also asked me if I wanted a wake up call? She showed me the way to the breakfast area and the time they open. Always a pleasure when it comes to checking in so very early in the morning. Please let Deb know I appreciated the very kind hospitality.

Well… normally I stay at Hiltons… needless to say I will go back to Hiltons… nothing like finding a P** Hair on your toilet seat and hair in the shower and sink… I actually cleaned my own room… then house keeping calls me at 1000 to ask when am I checking out… WHAT?!

Unfortunately we got in late and left early, throw in 5 hours of sleep and that makes my stay sadly too short to do any real exploring in this hotel. But, here’s what I do know and love. Check in is quick and painless. We only parked overnight so we didn’t need a pass. There’s a small area next to the check in that sells food/​whatever you forgot on your trip.
The lobby. Is beautiful. When you first walk in on the right, there’s a very modern mirror set up on the wall above an adorable striped comfy bench. In front of you is a beautiful fireplace and (since it was December) a beautifully decorated wreath and Christmas tree. Beyond that is a spacious place to sit and above you dangles a humongous paper airplane.
There’s a spot where you can get coffee/​tea free of charge (self serve) any time of day, and next to that is a self serve station where you can print out your boarding pass. Additionally, a shuttle runs every 15 minutes to pick you up and take you to the airport. Way to kick it up a notch, Courtyard.
My room was spacious, modern and decorated well. There was a couch facing the TV and a king sized bed. It overlooked a snow covered outdoor area. The toiletries were a step above a typical hotel, I want to say it was Paul Mitchell. Whatever the case, the shampoo smelled heavenly and I was in love.
The next time I’m in Boston, this will be my spot!

Luckily, I just stayed at another Courtyard a few days ago, so I have something to compare things to.
The location of this hotel is literally across the street from Logan airport, which makes for a quick in-​and-​out. Service is friendly and quick. I got in late last night and was checked in immediately and was in bed mins later.
Here comes the disappointing part… I asked for a few essentials, which I forgot to pack: toothpaste, toothbrush and razor. The toothbrush I was given was of the lowest quality. I think prisoners get better brushes. The razor was as expected, along with the toothpaste. I just had to make sure I shaved my legs carefully and slowly, so I didn’t lose a leg.
As for the room, although I’m happy to report that Marriott Courtyard has rooms that are accommodating to the disabled, I am not and found my handicap room to be extremely inconvenient. There was no counter space near the sink and the few things I could fit on the sink kept sliding off. While blow drying my hair, I had nowhere to put the dryer or my brush. I really needed a second set of hands while getting ready in the morning. I think the staff should have either asked me if a handicap room was ok or given me a regular room. I also noticed that there was lotion or q-​tips in the bathroom, which the other Courtyard had. Luckily, I brought my own on the q-​tips, but am walking around ashy.
I guess you can’t win them all. Maybe next time.

I came here for a 2 day conference, I lived close by so I didn’t have to stay in the rooms so I can comment on them. Overall the interior of the hotel seemed nice and was recently renovated. The hotel also seemed very clean.
The conference rooms were fine and comfortable considering they were 8 hours each for 2 days.
Now I know what Unilocalers really care about, the food! My friends, there is no food within a half mile of this hotel, trust me, walk if you have to. The food here was extremely overpriced and was awful. The chicken in my friends Cobb Salad tasted like it was cooked a week ago. My haddock sandwich made a Mcfish from McD’s seem gourmet. Worse yet they include gratuity on every single order even if you are dining alone.
This hotel is not ideal if you plan on going into Boston, no public transportation within walking distance or to the airport (although I’m sure they have a shuttle). I would only recommend this hotel if your flight was canceled and needed a cheap place to crash. Oh and on my way out the power went out in the hotel.

Nice hotel and very clean. Your best option if you are staying close to the airport.
This hotel used to be the Holiday Inn, but is now the Courtyard Boston Logan.
The lobby is now larger and more updated, but it’s nice and warm, with convenient airline ticket printing stations and a fabulous complimentary java and tea counter.
The restaurant is pretty ordinary, so I usually just skip the breakfast and get something hot at the airport.
I love that they have complimentary WI-​FI here and I think all hotels should have free internet.
You can hear a little bit of outside noise though, but overall a nice place to stay.