Towneplace Suites Boston Logan Airport/Chelsea

On a 3-​week road trip throughout New England this was the best hotel we stayed in. For 80-​something dollars a night we got a suite with a full kitchen, pull-​out sofa bed, and king size bed. The room was very clean and all updated. The bathroom is modern and clean. There is artwork up and everything was chic. We had a nice view of a bridge and river. We had stayed in a disgusting motel earlier on this trip for the same price so this place really awed us.
The complimentary full breakfast every morning was tasty. We didn’t use the fitness center since we were both sick but it looked legit. Staff was nice and helpful. And something that a lot of other people don’t take into consideration is the kind of guests that a hotel attracts. I’ve checked into places where other guests are drinking and smoking outside the lobby or partying all night or just acting weird in common areas. Here we found professionals and nice people.
I would say the only thing to keep in mind is that this hotel it’s near the airport and not centrally located. We have a car with us and are aware of that but if you’re trying to tour Boston, I don’t know how easy it would be to get to Boston from here without a car.

This is a great hotel to stay at. It is more of an extended stay hotel it has full refrigerators and you are provided with a two burner stove. It also comes with full dinnerware and silverware to eat. The hotel is located close to the airport and to the blue line (subway) and the hotel shuttle will give you rides to both. There is a free breakfast and WiFi that is included with the room. It was a great value considering one of the nights I stayed was New years eve. The hotel has a very modern feel to it. I would stay here again.

Hello young and trendy boutique hotel, I like you, an I like you a lot. The hotel is not that far off from Boston Logan and its definitely here to serve one purpose and one purpose only. To provide shelter those who are in need of shelter while traveling for work. It’s new, its clean, it’s convenient and it even comes with a shuttle to and from the airport. YASSS!
Right when you walk into the lobby, you’ll find a trendy atmosphere of everything brand new and modern. There is a reception counter to do some receiving and checking in as well as checking out. A bar on the car corner and a restaurant as well. Just like your typical boutique hotel, only newer. There’s a fitness center, a pool for those who wants to get their exercise on.
The rooms in this hotel is sort of love at first site. Yes it has a bed with sheets in it, a big giant window with curtains and blinds, a desk, a dresser, night stands, a flat screen TV and a closet. There is also a bathroom, equipped with a sink, toilet, a bath tub, the shower even comes with hot and cold water. Free shampoo, conditioner and bar soap. Fresh towels and they even throw in that towel you put down on the floor.
The best part of the room is their little kitchen area, this is the most comforting part of a hotel room for all travel warriors all over the world. Here you’ll find a convection stove tops, a kitchen sink, even a dish washer machine. There are cabinets filled with all sorts of glasses, plates and drawer full of cutlery sets.
Im blown away by this hotel, I just wish I wasn’t staying such a short night here. I’m sure I’ll see you again next time Towne Suites. Thank you for the restful night stay.
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Great! I stayed here for two nights and could not have been more pleased. Rooms were clean and nicely appointed. The staff is outstanding! Every person I encountered was genuinely friendly and helpful. The café was a great convenience. The shuttle was also great, timely, and driver very courteous. For the price, being so close to the airport and the quality of the rooms, this is a great hotel. I will stay here again without hesitation. Thanks for a great stay!

Stayed here for a brief few hours during a layover. It was nice having a shuttle to and from the airport. The rooms were very nice and comfortable! Highly recommend.

Bring ear plugs because street noise is unbearable at this hotel and I am on a high level room. You can’t get away from noise or smells at this hotel…
1. Dump trucks all night long rumbling down the beat up road on one side of the hotel.
2. Bus Depot for Airport on other side of hotel rumbling all night long. Think air breaks…
3. Smells like sulfur at night from nearby petro tanks or a sewage treatment facility. Staff said it is from outside hotel and has been that way for last several weeks! Nobody calls EPA to complain!!!
4. Nearby drawbridge periodically goes up. Not a lot, which is good.
5. Expensive to me at $ 200/​night
6. Breakfast is just ok.
7. Staff doesn’t know much about nearby restaurants, but I did find some good Latin restaurants nearby (Peru, Brazilian, etc).
8. Neighborhood is industrial.
9. You can’t hear plane noise from airport which is good.
Bottom line, find another hotel elsewhere even if more expensive!

We stayed here for three nights and really enjoyed our stay. Having a kitchenette was very convenient for storing left overs from the day. Bathroom was spacious, very clean. Room service came by every day and did not ever disturb us.
Marina made our check in smooth and easy and Francisco made our check out smooth and easy. Great employees, very polite and sociable… they always wished us a good day on our way out and a welcome back on our way in.
The shuttle is super convenient. We were bummed about having to drive to the T all the time and overjoyed when Marina mentioned the shuttle would take us to the nearest T stop for no extra charge. The shuttle drivers were very friendly and punctual, with the exception of the days when the bridge was up. The bridge takes a very very long time to go up and down so be prepared for that if you are driving around or have time constraints. (We’re talking 20 – 30 minute delays)
We had a great stay and would definitely stay at this location again. Being a Marriott employee, I pay extra attention to how other Marriott locations and employees are. There were no disappointments here.

Just stayed 2 nights. Really nice hotel. Rooms are great, modern, brand new so the beds are comfy and included feather pillows as well as foam. Bathroom was spacious, TV big and worked perfectly, kitchen was great… everything about this hotel was 4+ stars. Would give it 5 stars if it was in a neighborhood where you could walk to something but the hotel makes up for that for providing shuttles to where you need to go. Close to the airport (5 minute ride) and most of all the staff, every one of them was 5 star customer service. One of the few places I have stayed at where whatever you needed was easy to get and hassle free. Also had the absolute best drink I have ever had. perfect .great bartender. and the continental breakfast they serve on the weekends was by far the best I have ever had. I am also a very picky coffee drinker and the ²⁴⁄₇ coffee in the lobby was as good if not better than Dunkin Donuts (my fave). Would definitely stay here again. And best of all no weird charges on my final bill, no mistakes… Did I mention the staff was awesome? Every single one of them and I came in contact with at least 8 of them.

Modern, attractive and clean rooms. Loved having a kitchenette. Comfortable beds, slept very well. Cannot say enough how professional, personable and helpful all the staff was during our stay. We felt a couple members of staff went above and beyond the call of duty to help us. Management was superior. The shuttle service to and from train station and airport was the BEST. Also, no charge for parking a car at the hotel. Car rental within walking distance of hotel if needed. Chelsea is out and away from heavy traffic though would highly recommend to take a taxi to get around the area for restaurants. We had some great meals in Chelsea. We would certainly stay there again.

3.5 stars
The Good: The rooms are
quite nice, newly updated and clean although there is carpet, which I personally can’t stand. The overall feel is like a Hilton except there’s a kitchenette, which is nice for those who have extended stays. Another plus is the front desk staff; they are informative and welcoming. Complimentary breakfast is between 6 and 9 am on weekdays. There is also complimentary parking and a shuttle service to Logan airport, which runs every 30 mins. Another bonus is the salt water pool which I plan to take advantage of this morning.
The Bad: I am writing this review at 5:47 am after being violently woken up by the sun. I forgot to pull down the second shade so make sure to do so. Currently I am having trouble falling back asleep because of all the noisy traffic outside.
The Ugly: The hotel is close to Boston but the immediate neighborhood itself is less than desirable.

Brand new hotel, opened for one month (beginning of March 2015). Rooms are nice, modern and clean. Some rooms have a view of the city, but it’s not that great of a view, just okay. The hotel has a pool and a small gym with some free weights and 8 cardio machines. There is complimentary breakfast, just make sure you check the hours, they change on weekends. There’s a bar that’s open fairly late in case you feel like hydrating. I believe they have some light snacks in the evening, not too sure, since I was mostly gone during the day. Parking is free in case you have a car rental. If you do drive here, be careful during rush hour or if you get stuck while the bridge is up due to a large ship passing by, you’ll need a lot of patience. Train station is close by and the shuttle service will take you to the station and pick you up upon return. All in all, hotel was great, staff is very nice and the shuttle service is great. Make sure you tip the shuttle drivers.

Housekeeping. Needs work. Big time. Found do not disturb sign on my door. I didn’t put it there. Second housekeeping incident during this stay.

This hotel is brand new and extremely nice. The hotel is very modern. The rooms are extremely nice. They have a bar, complementary breakfast, snacks during the day, and dinner socials. They also have a parking lot too. It’s fairly close to downtown Boston. We have been taking the shuttle to the train station to avoid driving. Great hotel.