Supercuts

Let me start off by saying it was very busy today when I came in to get my haircut, but I was already set on getting it cut here since it’s so convieniently close to home and they do a great job. I was reasonable and figured the wait time would be about 30 – 45 minutes and I waited patiently with no problems. A few people who checked in online came in and pushed the wait time slightly longer but I didn’t mind, It’s business and if I was in a rush, I wouldn’t have even sat down if I saw such a line to begin with. But then I was called and a customer who had been there roughly 10 – 15 minutes started complaining that I was going before their precious children even though they scheduled their appointment online. I couldn’t believe the nerve of the people and held my tongue because I wasn’t about to start an argument in a supercuts. What made me write this review is how much I admired my hair stylist by the way she handled the situation. She was extremely professional, calm, as well as respectful to the customers. She awknowledged that I had been waiting for close to an hour and that the employees have to try their best to accept both walk ins and online check ins in a timely manner. Believe it or not I’ve been in this situation before at a different hair salon and I was told they’d take me, and then a customer complained and they took the other customer first. So I was impressed with how the supercuts staff handled this situation. They are all very nice here no matter what stylist you do get. All this aside, my hair stylists name was Sarah and she did an awesome job on my hair. I will definitely be going back. On a side note, please be reasonable humans. Know that If you do check in online, the times are not set in stone. Obviously it depends on foot traffic in the salon. It should be obvious but I guess to some, it is not.

Kim is the absolute best! She knows I’m extremely picky with my hair but she never lets me leave without being exceptionally satisfied with my hair. I used to bleach my hair to be really blonde until my hair started becoming brittle and dull. I met Kim and she helped nurse my damaged hair back to life! She knew exactly the steps to take to make my hair feel and look great again. My hair is now very healthy and long — not to mention she does an awesome job of styling. I highly recommend Kim for your cutting and coloring needs :-) She is professional, sweet and very talented!

My husband and I continue to come to Super Cuts for all our salon-​needs. Kim (at Branchburg) is a very
knowledgable, kind and professional individual. Always leave pleased and enjoy the overall experience. The environment is quite pleasant and the staff greets you immediately. Thank you all!

I love love LOVE my hair! Got a great haircut and eyebrow waxing from Jessica. The waxing was nearly painless for me and the cut is just darling. That girl is incredible! Everyone I’ve seen in the few hours since I’ve been there has complimented my hair! I’m so beyond impressed!

Bad customer service. The saloon is empty with 2 stylists free, sitting in the back, kept me waiting for 25 mins and when i asked how long it’s going to be, one of them comes up peers at the computer screen and says 45 mins! This is at 4pm on a Wed! No courtesy at all! Could have told me about the wait when she asked me if i has made an appointment when i signed in !

I’m a little leery of getting my hair done at «chain salons» since I had a bad experience at one a few years ago but today is Sunday and I really wanted to get my hair done and most salons are closed. I saw that this particular Super Cuts had pretty good reviews and was pretty close to my house so I decided to give it a try, and I’m glad that I did.
I didn’t make an appointment or anything, I just walked in and signed in on their computer check in system and said that I didn’t have a stylist preference since I’ve never been there before and didn’t know any of them. When my stylist introduced herself, she told me her name was Jessica and I was SO happy because I remembered that I saw her name on a bunch of positive Unilocal reviews. She was really great! My hair is very long and it’s been a long time since I’ve gotten my hair cut. She took her time and kept checking to make sure the layers were even and she gave me some tips about conditioning my scalp and how to get volume when blowing out my hair. I was extremely happy with my experience and will definitely not wait so long for my next haircut since I found a stylist that I’m really happy with. I highly recommend Jessica.

Spend a few dollars more and get your hair cut by a real professional if you care about your hair. They really rush though their cuts as this is more a haircut factory. I had tried going for a few cuts but my last was thankfully the last straw. First even though there is a sign in kiosk it really didn’t seem to apply to all. Saw a Dad get his hair cut then go «oh can you do my sons now too?» Sure no prob never mind the other six people waiting. After that Dad had her do two more kids hair. Next was the best as an older lady who was friendly with the staff came in. No appointment. No prob. The factory worker comes over to her and says to her «I’ll take you next… Let me rush through this next haircut» Upon hearing that I immediately left and went down the road, paid a few dollars more and had a far more enjoyable experience.

The older woman who cut my hair did an absolutely awful job. I wanted the sides of my head shaved (I’m a girl and I’ve had it done before so it was pretty much fucking mapped out for her already) and I sat down and tried to tell her what I wanted. She barely listened to me because I tried to explain and she just kind of picked up the razor and went for it. I wanted it to be longer on the top and shorter on the bottom, she went over the whole thing with one setting, accidentally fucked up part of it in the front, went and made that shorter, then when she was going to clean the edges she CUT PART OF MY LONG HAIR. I HAD A FUCKING WISP OF MY LONG HAIR POKING OUT, THE REST STILL IN MY PONYTAIL.
Seriously. Never going here again. I gave it a chance because I really needed a cut but I regretted it as soon as I left crying.

I’ll be honest I really don’t understand the bad reviews, I have always gotten a great hair cut here, better then some high end salons in the area and the are definitely on par with higher end places. The only reason I started to go to super cuts in the first place was because I went to great clips in manville and was treated so badly there I walked out and looked up a different place to get a cheap haircut (mind you i was poor at the time). What a complete difference between these places, The girl at Super Cuts first off Greeted me right away when I walked in, then when it was my turn she sat me down, asked what I was looking to get and what I normally have done and I told her I normally get a scissor cut and only a little bit done with the buzzer just to shape everything neatly. I pointed to a picture of what I was looking for and she exclaimed «Okay I Got It » ! and presto she went to work. When it was all done I was honestly surprised because lets face it the place is a cheap place to get a hair cut so in all honesty my expectations were not that high. but being that I have had friends who worked at high end salons where the cuts start at 60 $ I have to say this girl as well as many of the other girls who have cut my hair there could easily keep up. Since then I have had Jen as well as Dominique cut my hair at super cuts and I have been more then impressed with their abilities. All in all the stylist there have decent abilities. I would definitely give them a try.

Recently stopped at this Supercuts as I was in the area and decided to go in and have my hair cut and styled. It my was first visit to a Supercuts. The shop was very clean and I was greeted professionally. The stylist was friendly and listened as I described what I wanted in a hair cut and style. I was very impressed with the outcome of my haircut and style. I loved the products used on my hair and bought some suggested hair products. I definitely will go to this Supercuts in the future. My experience was positive and I would recommend this salon.

I love this Supercuts! My mom, dad, sister, and boyfriend have been here and we get all our haircuts done by Jessica so if you want a great haircut or color for a good price, call and make sure Jessica is in!

Just got a haircut from Dawn who is the manager over there. I couldn’t be happier. Family loves it. She made me look years younger. I am sure I will go there again whenever I need good haircut.

I am weary of places like Supercuts, but I decided to try this one because a co-​worker gets her hair done there and it turns out nicely every time. I guess I should’ve requested her stylist, because the person who cut my hair attacked it with the skill level of a five-​year-​old. I was growing my hair out to donate it to Locks of Love, and I had about a year to go. I asked for a trim and what I got was about five inches hacked off in blunt, uneven «layers.» The left side looked completely different from the right, and the lengths were not the same. I wound up with hair ledges rather than layers. Blunt and awful.
The stylist SEEMED knowledgeable and was aware I was donating, so I was appreciative when he suggested a certain style that would assist in the growing-​out process. What I got was this hideous hair cut that stole about a year of length. I did notice the style looked slightly odd when he was finished, but I attributed it to the fact that I did not get my hair washed there and the styling was brief. I figured once I washed it and styled it myself it would all kind of «fall into place.» Wrong. I contemplated going back there the next morning to have them fix it, but I decided to use someone I know and trust so I could salvage whatever length I had left and have a guarantee that I would look normal leaving the house. When all was said and done with the salvage cut, I believe I lost about a year and a half of length. I’m starting over and I am not happy about it.
Please do yourself a favor and pay for a real salon. I balk at the idea of paying $ 30 – 50 for a hair cut, but at least you know you’ll be getting a real stylist who will cut your hair correctly. I don’t know if Supercuts checks credentials, because I cannot accept the fact that this person is giving such awful haircuts and it’s allowed to continue!
I wish I could upload a picture or two on here to show how awful the hair cut was. If you DO decide to go here, I would ask to have the manager cut your hair. I believe that is who cuts my co-​workers hair and seems to be a competent stylist. What a waste of time, money (even $ 1 would have been too much for what I got), and sanity.

I tried Supercuts because my regular barber was closed (it was past 7pm on a Friday night). There were only two hair stylists working but I didn’t have to wait long (there were only two other people ahead of me when i walked in). I usually get my hair cut very short during the summer so there wasn’t too much skill involved in cutting my hair. They’re more expensive than my usual place ($ 16 v. $ 12) but they take credit cards. It definitely won’t replace my regular barber but I will go to Supercuts again if I want a haircut and can’t wait for my regular barber to be open.