Star Auto Service

Had my Dad’s old beater Honda towed to Star after looking at other reviews. Boy, they really lived up to the positive ratings. Fast. Friendly and, most importantly, HONEST!!! Diagnosed the issue quickly, gave me my options to repair it and did the work quickly. Never felt like I was being given a sales job for work I didn’t need. It’s hard to find an honest mechanic these days but I’m confident Star is one of them.

I have a 2007 RX8 with 150k miles. I usually work on the simple things but I needed to take it in for a coolant tank replacement. The work was done quick and done right. Jeff and his team are great. He will advise you on what you need. Their work is perfect, I felt more comfortable with him than with any other mechanic I have dealt with.
If you need a good honest mechanic I strongly suggest you come here.

Cannot say enough good things about the FIVE STAR service. Jeff is the best and most honest mechanic that has a repair shop! I also made a recommendation to AAA for them to be recommended. Good Business is why you stay in business.

Just had two cars serviced at Star. There is no better shop around. I’d give them six stars if I could.

Very good communication in regards to the diagnosis. Other places just tell you what is broken, but Jeff explains how and why it broke. He also gives you a good explanation of what the work to repair will entail. Shop is clean and professionally run. Shop is located on Viking Ave just north of Mariner Rd in a light industrial complex.

What can I say? This place is the best. Jeff and his team are friendly, knowledgeable and will get it done right. I have recommended them to friends and will continue to do so. Keep up the good work guys!

One of the best shops and people you’re ever going to find. After reading many complimentary Unilocal reviews, I visited Star Auto Service about a month ago. I spoke with Jeff about the work I wanted to have done on my 2007 Eclipse. I told him about the items another shop had recommended, he ticked off what was most likely necessary and what most likely not. He said of course all the items could be checked to confirm. I thanked him and said I’d call for an appointment.
Two weeks or so later I cleared some time and created a list of items I wanted repaired. I also asked for a heads up on any future items that I might want to start saving for. Jeff was back with me in a very reasonable amount of time (24 hours) with a very fair quote for all the work requested. I had a bunch of things on my list. He had prepared to break it into segments of work if need be to help fit my budget. My car had an issue that needed to be addressed. Jeff kept me updated every step of the way and again offered a very fair price for the work involved and it was done what I considered at a good pace considering Mitsubishi can be a pain to get parts from. Jeff also let me know things with the potential to be a problem later. This allowed me budget just in case. Very appreciative for the insight to the problems I bet he’s seen for years.
I am one of those people who do not mind paying more for quality service. In this case I received the quality work, great customer service at a very fair price. Working in racing I know the amount of labor Jeff and the shop put into my car. They have the exclusive contract on all our vehicles now.
If you are unsure of mechanics or just not that knowledgeable of cars in general, I’d highly recommend Star. They are honest people who will put things in terms you can understand. If you are all about cars I’d certainly recommend them. They’ve got strong local ties and are dedicated to getting your vehicle back on the road.
I am more than satisfied. They’ll have my business, my family’s business and my company’s business as long as they keep doing what they do.

With a lot of outstanding reviews already, why would someone want to add yet another one? It’s because I’ve done a good amount of mechanical work on my own cars, and I want to let everyone know that Jeff, the owner, really knows what he’s talking about. He can be trusted implicitly due to his years of experience, reasonable prices, and he might even be ethical!
My first time to his shop was a couple afternoons ago on a friend’s recommendation who’s been going to him for over ten years. He replaced a defective rear wheel hub bearing. He got my car in when he said he would, and the job was completed the same afternoon. Wendy called me to tell me that my rear brakes needed replacing; I explained that I’d do that work myself. Arriving to pick up my car, he never argued with me about it and was nice the whole time. When I first brought my car in, he immediately checked out my problem, and he gave me a tour of his facility. It’s very clean, well organized, and well equipped. He briefed me on their capabilities, and they can pretty much do everything.
I’ve been seeking an auto repair facility for awhile that I can depend on for my Honda and a Camry. I’ve now got one.

STAR Auto is the best auto shop in North Orange County! Jeff Shore is an honest auto mechanic you can trust with your car. This shop is always busy with a loyal group of customers. STAR Auto is like your old neighborhood car shop. Jeff will help you with any problem and give you the best advice. Jeff and Wendy are very friendly and always keep you posted on the progress of your car. You will not be disappointed here, they are the best!

Brought my car here the other day and I couldn’t have been happier with the service. Honest people, not there to rip you off. They will won’t make up problems to more money out of you. They will diagnose the problem, fix it and send you on your way. This is my new place to have my car worked on.

We were looking for a closer mechanic that could work on 2000 jeeps, my husband’s jeep gives us a lot of problems. We took our car here twice, first time because it wouldn’t start, second brakes needed to be changed. They are fast, the work they do is very well done no“Mickey mouse” shortcuts and the price is reasonable. My husband was so impressed by the work.

I would give Star Auto Service more stars if I could! I had trouble with my 2007 Chevy Equinox for 6 months and took it to 4 different mechanics who couldn’t diagnose the problem. I finally hit upon Star Auto Service and Jeff and his staff took the time to find out what was wrong. At my suggestion they even drove it on the 57 freeway to see what it was doing at high speeds. They were able to diagnose and FIX the problem. If you want a fair, honest, and trustworthy place to take your vehicle then look no further than Star Auto Service in Brea!

Might as well call it 5 Star Auto Service!
Came here because of the location and raving reviews. Jeff and Star Auto did not disappoint. The check engine light keeps going on in my 2003 Corolla, decided to bite the bullet and take it in, Jeff did a full check up on the car and although he couldn’t help my case (he doesn’t do transmissions) he was so very helpful. He explained what was wrong, why he couldn’t work on it, referred me to a guy he trusts, and didn’t charge me a dime. I almost wish something was wrong with it that he could fix because he was so great! Planning to trade in soon, will absolutely take whatever I get in the future here!
Yes it’s hard to find the place, once you do it’s a breeze. Jeff is the BEST.

I recently called Star Auto regarding a starter problem with my car. While I didn’t end up going to get my car serviced, Jeff was very helpful and helped me find a solution to my problem. It ended up being the battery and it was just a simple replacement for me. Very friendly and honest.
I will definitely be going here from now on for future work on my car.

I see why everyone gave this place 5 stars. I came for a 90,000 mile checkup on my car to make sure everything was running ok and to check on some worn out brake pads. Friendly, no BS service. I’ve never been to a car place that tells you what you DON’T need and not just the 50 things you do. Jeff is friendly and to the point about the status of your car and what it will need and what it won’t. I was only there for about 2 hours and he kept me informed on everything they were doing to my car and what I might need to get done in the future and what not to worry about. Their costs are competitive and they get the work done quickly without risking quality.
It’s also surprisingly hard to find a place open on Saturdays, especially until 4 like these guys are. If you’re going to wait for your car rather than drop it off, you need to let them know when you call in for an appointment though.
I had a little trouble finding it because it’s tucked behind a shopping center (Viking Shopping Center) and I drove right by the turn so be aware you won’t be turning at a light, it’s just a little driveway and you have to drive past the first set of industrial buildings, through the cross street and then it’s there.
Nothing makes your weekend like fast, friendly and efficient service for your car so I will definitely be back for all my car repair needs.

Been a long time customer. Quality service at very good prices. And they stand by their work.

JEFF SHORE IS THE BEST
This mechanic is a REAL KEEPER, HE CARES. My mother goes to him and he drives her home so she does not have to walk. He is so HONEST, he will not do something that does not need to be done. He does not advertise, he goes by word of mouth, that says alot. I used to worry about going to a mechanic, HERE COMES A WOMAN! NOT WITH JEFF, he treats everyone with respect and is there in a pinch. He is genuine, there is nobody better. Diane

Fun Fact #1 — The word of mouth industry is exponential via blogging. having said that its easy to find a mechanic on the web but HARDER to find to all too illusive honest one. Fun Fact #2 — Jeff Shore is a credible guy, looking to provide quality service without thinking of his financial gain first. Rare indeed! In doing so, I genuinely believe that Jeff Shore is that guy who wont embarrass you when your car does. Donnie

Most people go to a Auto Shop thinking «I wonder how much they’ll try and get out of me THIS time…»
My brother has been going to this shop for approximately 20 years. He has ALWAYS been happy.
I took my Jeep in for the first time. I wanted a complete safety inspection, from top to bottom. I fully expected them to give me a list of everything that «MUST» be done ASAP or else my Jeep would explode. Well, there was a list, but an HONEST one. Nothing NEEDS repaired right now. But X, Y, and Z may want to be addressed at some point. They also explained how much and why something would cost what it would cost.
They were HONEST. They were thorough. They were professional. I can not give them a higher grade, and I appreciate their service.

Patrick may look intimidating at first (he’s got a shaved head and tatoos), but once you get to know him he’s a really cool cat. I met him at Cypress College when he was taking an electrical class, but pretty soon it was evident that he knew more than (almost) everyone else, and that he was just taking the class as a refresher.
Being an owner of a auto shop myself, I know quality employees when I see them. Patrick’s diagnosis is second to none. He has the patience and the expertise to see your problem to the smallest detail.