Zrv Auto

Just bought a BMW wagon from ZRV and would rate them 5stars. I took me a while to shop, comparing prices and mileage, as i was very particular. Zora is a Reliable person and easy to deal with, you will get a good deal and Value for your money.
Zora-​Reliable-​Value that’s what it makes ZRV.
He has good collections of cars so i will definitely recommend and will do repeat business with him.

I just purchased by second car from ZRV Auto, and the reason it’s only my second car is because the first car I bought lasted 7 years. I bought a 2006 Honda Pilot with 60K miles on it, and I drove it to 200K miles. Zero problems until very recently when I needed to get rid of it.
I contacted Zora and he was able to sell my Pilot the same day I gave it to him. I had him search for a replacement car, and he found me a great car just a couple weeks later.
Excellent communication and excellent customer service is why I will keep coming back, and why I refer anyone I know to ZRV Auto.

I had a great experience buy a car from ZRV Auto. Not only did he get me the car I was looking for Zora was able to get me a great deal. I would suggest to make an appointment and let Zora know what your looking for before going in. Overall I’m very happy with my purchase and would recommend it to my friends n family.

Really good experience buying the car and spending some time with Zora, but the car that I bought did have some issues I had to fix within a week of purchasing it. The strange thing is they didn’t even come up when I got it inspected. I’ll be leaving a separate review for the shop that did the inspection, which was quite disappointing.
The car I bought was a Golf TDI. Beautiful thing, 2006 with low miles. The dream road trip machine. I liked everything about it during the test drive, and the only funny thing I noticed was that the clutch had a bit of a whirring feel when it was being engaged or disengaged. That ended up not even being an issue according to my mechanic, Top Shop Automotive in Santa Barbara.
As I was driving it home on the 101, I noticed something odd: the temperature gauge was running low, and by low I mean 80°F. I kept watching it and found that it bounced around quite a bit and got higher when I was in a lower gear or accelerating more. While I was driving, since there’s not much else to do, I called a good friend who’s a mechanic and he said it could be that the thermostat was stuck open or the gauge had some issues. When I got home, I took it to Top Shop and found that’s pretty close to what happened.
The thermostat was an «old black design» which Volkswagen replaced most of a long time ago. They were known for being stuck open, which is way better than being stuck closed of course. (My last car overheated so I watch the gauge like a hawk now.) I also found out that the temperature sensor was faulty. So I got them both replaced, which was about $ 500 with the labor, parts, and initial diagnosis. I was fine with that — it happens.
But there was one more thing. The front left control arm bushing was broken and needed to be replaced. Sadly not a quick job. That weighed in at around $ 500 as well. I was pretty disappointed in the inspection shop for missing it because it’s a pretty key thing.
At this point I’m a bit somber about my purchase with ZRV. Zora was a great guy and I enjoyed the experience, I just didn’t expect to have to pay $ 1000 to make sure I can drive the car safely within the first few weeks. The nice thing was Zora took around that amount off the price of the car when we discussed things. It’s hard to see that as a good thing when I still had to pay the money for something later, but I do appreciate him working with me. In the end, three stars seems appropriate. It wasn’t bad, and it could have been better, and I’m still glad I chose ZRV.

I made myself a Unilocal account just so I could write this review because everyone should know how amazing ZRV is! I bought my first car from ZRV and could not have asked for a better car-​buying experience. Zora was very honest, genuine, and helpful. The 2012 Honda Civic I was interested in needed a few tiny cosmetic repairs. Zora had them done in a week and the car looks and runs like it is brand new. He kept in communication with me to let me know the minute my car would be ready for pickup. As he was waiting for me to come get my car, Zora noticed that the tires were in bad shape, so he changed them out for brand new tires for me (after we had already agreed on the price and signed the papers). He knew I was going to be driving the car to San Diego and wanted to make sure I was safe. My parents are already planning on buying their next car from here. Thanks for making my first car purchase such a good one!

ZRV Motors in Brea, I Do Recommend to all my Family and Friends and Coworkers, I Can’t say Enough about the genuine attention and Patience in my experience, Buying my First Mercedes S 430 and Now My Stunning Sl 500, I Am Thankful to have met Zora I consider him a Very good Friend and look Forward to many years of now a Great Friendship and Many More Beautiful Automobiles and always number 1 customer service.

ZRV was one of the best experiences I’ve had buying a car. They not pressure you into buying and give you plenty of time with whatever car your looking at. I ended up finding out about zrv via carfax. They are a family owned business and don’t have any of the cars at the office. You tell them what you want to look at and they bring the car to you. Anyways I ended up buying a really nice Miata from them. I had it inspected by the pep Boys down the street and the technician said it was one of the cleanest cars he had ever seen (for being used). That goes to show you that this dealership sells quality cars. I would highly recommend zrv if your in the market for a used car. Very professional and hassle free.
P. S. There 5 star rating is well deserved!

I looked for 1.5 yrs for my 2006 911 S and ran across a perfect car with everything i was looking for. I called up and Zora gave me and price that beat the rest. It was fair for the both of us and was very nice to work with and being from the east coast purchasing from the west coast i had it inspected from a broker and it was everything Zora said it was. Will suggest anyone to him.

I’m a first time buyer and found zrv auto on car gurus. I had the absolute best experience with zora. Hes extremely nice, helpful and honest. I couldn’t be more grateful for everything he has done for me and my car is amazing! I highly recommend going to zrv auto ! anyone who is planning on buying I will send them your way ! thank you again

Purchased a vehicle a month ago from ZRV auto and I keep telling myself I have to find time to get this review in. If you’re looking for assurance in purchasing your vehicle from ZRV, well this is it. This is your calling and this is the place to do it! I had the pleasure of working with Zora on closing my deal. My dad thought he was the most genuine and honest car seller he’s ever met and I agree! Why purchase a brand new car when you can get an almost new car minus all the extra tax and fees?
I was growing out of my Scion tC and was looking for a bigger car. Well, unlike other car dealers, ZRV auto worked with their clients on a personable level. Zora was accommodating and delivered professional service based on my wants and needs in a car. They didn’t have a lot full of cars when I arrived, it was a small office tucked away in a business office plaza. I found my vehicle online and and got an appointment the next day. Zora made it really easy for me to purchase my Mercedes Benz GLK 350. The vehicle was very clean and exceeded my expectations. I am very thankful and happy with my purchase:)! Highly recommend my colleagues and any future car buyers to peep ZRV auto out!

ZRV is the place you can get a car with the comfort that you know not only you got a good deal but you also got a quality car.
These people are very professional and make the whole process as easy as possible. I am a life time customer of them and would recommend anyone to visit them for all the vehicles needs.

ZRV is the BEST! I bought a Camry a few years ago and it has been the best purchase that I have ever made. Zora, the owner, is a great guy and soo accommodating! He sent me license plate frames when I requested them… free of charge! I recommend this dealer to everyone! If you are looking for an affordable, reliable used car, go to ZRV!

Wanted to wait a month to make sure everything was that easy and it was! Zora helped me with a trade in and sold me a great car! I found the exact car I was looking for in such a clean condition. A warning light did come on shortly after I bought it and I called them and they were willing to service the car to make it right. Come to find out it was my mistake by putting in the wrong gas and it is running great. The buying experience is much different and may make you wonder but I found them to be easygoing and accommodating. I will return to help my kids to buy cars when they are ready. I financed from them as well and found them just as easy and fair. If you cringe at the process of buying a car, try them because there is no pressure. Thank you ZRV!

We purchased a 2002 VW Cabrio and it was in great condition. ZRV was also helpful with getting us an extended warranty on it as well. Would definitely buy another car from them.

Hands down the best dealership I’ve been to! Zora helped us out a lot with trying to buy a 1999 bmw 323is which was in mint condition! Bought the car about a month ago and is still running great. I definitely recommend this place to anyone who’s trying to buy a great used car without any hassle. Thanks Zora!

Stopped by here first on a long weekend of car shopping. The place was difficult to find; it was in the middle of a business-​park-​type complex. (This may be good for the buyer, less competition to get the car you want if people can’t find them? Like a hidden treasure.) We didn’t have an appointment; we just knew there were a couple if cars that my dad wanted me to test drive to see if I liked the model. Zora said it was no problem, and he brought the first car over.
We were very surprised with their business model! We found nothing else like it all weekend. You tell them what you want to see, then sit in the comfortable waiting room at the office while they pull cars from their warehouse storage next door. They don’t hover over you or get pushy or even talk up the car too much, just tell you a bit about it and answer questions. While you test drive (on your own, if you like), they can pull up any other cars you want to see. All weekend as we visited small used lots and big dealer lots, we got more and more impressed by how things worked at ZRV!
Both cars I drove were in the $ 8k-​$ 12k range, one Toyota and one Scion. They were in great condition, drive perfect, very clean and right with no concerning sounds, little to no wear and tear apparent. We shopped around a LOT all week, by owner, used dealers, big dealerships, and it was very clear that the prices on the two I drove were very competitive, and a great value for the condition (and for the Unilocal raves about the customer service should you buy from ZRV).
Neither car was exactly right for me and I eventually decided on another make and model that ZRV didn’t have in their current inventory. I wish they had, because then we may not have had to shop all over So Cal 12hrs a day for 3 days straight to find it! Only a couple of days later, the Scion I drove already sold. I have a roommate in need of a car and I definitely will be haunting their website to see if they get what he is looking for in their stock!

Below review written by my boyfriend. I stand behind it because it’s one snazzy car!
Zora at ZRV auto sales is simply a class act, top to bottom. If you want a GREAT car at a fair price while being treated with respect, then ZRV is your place.
I had been looking for a Z3 for two years, and ended up way out in Palm Desert looking at one. On the way back, I decided to follow up on an internet ad for a 2002 Z3. I didn’t think I’d like the color and trim, so I was really only showing up to see what one with 47K miles drove like.
I called ZRV about the car and there was no answer (it was a Sat), and I couldn’t find the dealership (more on that in a min), so I stopped at a hamburger stand. My phone rang and it was Zora, who said that they still had the car, I could come over right away. I mentioned that I hadn’t seen a dealership lot or sign, and he explained that they were a small office inside a strip mall which was being painted, so it was hard to find. Not knowing what to expect, I headed over.
Zora couldn’t have been more friendly, honest, and relaxed. Once he had finished with the (very happy) customer in front of me (I hadn’t made an appt), he took me over to drive the Z3. They keep their used cars in an indoor facility. He explained to me everything that they had done on the car since its purchase, and we had a test drive. The dash had a check engine light on, and he explained what the code was and that it had been fixed just not reset yet. Zora assured me that when the car would be ready for delivery the light wouldn’t be on and he would put in writing a 30 day guarantee on it.
They are indeed a «mom and pop» store that has found themselves a smart niche in the used car market… they have relationships with many dealerships, taking trade-​ins over to auctions or something like that (I don’t remember the specifics of their business model, and don’t want to blow it for them). Because of this, they see a lot of cars and are able to make offers on some of them, being VERY CHOOSY about the cars that they take to sell. They make improvements to the cars and will be honest with you about the condition of the car. They can add in optional warranties if you like (aftermarket ones).
I liked the car and the color combo enough then to make an offer for an OUT THE DOOR price (after tax, title, license, etc). I went on my way and looked at 2 other Z3’s that day, both with really pushy salespeople and suspect issues with the cars. A couple days later Zora called and told me where we stood with the car, and made a very NO PRESSURE offer that seemed fair to me. We made a verbal agreement on the phone for the out the door price.
THIS NEXT PART IS VERY IMPORTANT.
Over the course of the next few days Zora prepped the car for delivery. It was detailed, and the stereo did not have a code on it (BMW’s require a code if the stereo is unused for some time or out of a battery). Zora spent 3 days with different dealerships and stereo people, at his time and expense, getting the code working and the stereo fixed for delivery. He sent me the emails with the codes so that I would have them for future use.
The registration for my neighborhood turned out higher than his estimate by several hundred dollars. He didn’t blink and took the cost on his end to make sure we kept our verbal price.
After all the paperwork was done, he offered to get me the booklets, leather case, and manual for the car (which weren’t there). He didn’t have to do this at all, the deal was done I had the key in my hand. ZRV didn’t have them in stock, but he said he would track some down and send them with the plates. A few weeks later, a nice package arrived with the booklet and a leather case for the manual. I know that sounds small, but look online, a used booklet and case is like $ 150!
ALL OF THE ABOVE ZORA DID WITHOUT EVER BEING DIFFICULT OR CHANGING OUR VERBAL AGREEMENT FOR THE OUT THE DOOR PRICE. I have had many sleazy salesmen in the past give me a «we have a deal» quote on the phone just to get me into the dealership, then say that there was a difference in what they said and what the price was ACTUALLY going to be.
I waited 3 months to write this review because I wanted to verify that the car is indeed in the condition that Zora promised. I have had the car in to a very respected and trusted BMW mechanic, who did the routine maintenance (flush fluids, oil change, belts) that I wanted to do to make sure I know everything that is going on with the car. He said to me, «if you ever sell this car, make sure you talk to me first», so I know that’s a good sign!
I couldn’t have been treated with a higher degree of respect, and couldn’t be happier that I made my purchase from ZRV. They treat their customers right, are honest, and no pressure people. They deserve your business.
Thanks Zora and ZRV, you were the perfect end to a two year search!!!

I was very happy with my purchase as well as the staff, Todd in particular, who worked out all the details and helped to make the transaction a smooth one. Todd was very professional, thorough and knowledgeable throughout the entire process. I would recommend ZRV Auto Inc to friends and family.

I am so happy today as I just picked up my car from ZRV. The MDX is in mint condition and very clean thanks to ZRV. The service I received was super great and they were all so nice and helpful. I am going to all my tell all my friends about this dealership.

After weeks of searching for a pre-​owned vehicle, I visited ZRV Auto. My dealings with other dealerships had led for me to be disappointed and not have confidence and trust in dealerships. However, the experience I had at ZRV Auto was second to none. I was treated by respect, comfort and there were no sales pressure. Todd and Zora went above and beyond in ensuring my questions were addressed accordingly and gave me confidence in my prospective purchase. I am truly pleased with my purchase and glad I came across this dealership.

Best deal i got from shopping around other places, big thanx to Zora for helping me out and making it happen! Great customer service! Def telling all my friends n fam to go to ZRV for their car shopping needs!