This McDonald’s sucks bigtime. NO matter how simple the order, you will wait a minimum of 15 – 20 minutes. Your order will be cold by the time you get it. They seem to have a problem getting even the simplest orders correct. For example, whenever I order my coffee«black»(no cream, no sugar) this seems to be an issue. Last Friday morning I ordered an egg mcmuffin breakfast with a large coffee. I was in a rush to get on I-95 to get to my job in White Plains. When I got to work I realized that there was cream and sugar in my coffee. I dumped the whole cup. This is typical of the shitty service that happens no matter what time of the day.
Tamekia S.
Rating des Ortes: 1 Cypress, TX
I didnt want to give even one star. They have no customer service. Over charge for everything. I got my food it was cold. The mgr was sweet to redo our food but the crew in the front must be tired because they have no smiles or customer service skills… I couldn’t even get two packs of peanuts for my I’ve cream. Very disappointed.
Gerald W.
Rating des Ortes: 5 Bronx, NY
I come to this McDonald’s often and I’m happy to see this by far is the best McDonald’s. I never wait long in the drive thru, the cashiers are often friendly, and the location by far is clean. The manager Omar I have to say is very aware of his staff, while receiving my order I noticed it was a problem in the front. He handled the situation very professionally. And when he’s there the staff are all working, unlike the McDonald’s near me on the bruckner. Keep up the good work parkchester McDonald’s.
Zuleika P.
Rating des Ortes: 5 Bronx, NY
They made my Friday morning so awesome. I got my breakfast for free!!! I am so overwhelmed, small thing but it made me so happy. Timeka is the manager & Doris is the cashier. I come almost every morning, these two are always pleasant. A special promo was going on, so this is why my breakfast was free. Outside of promo these two in my opinion are the best, the rest are ok. My order is not difficult but it takes a little extra for my oatmeal & they both go out of their way. Thanks for the free breakfast. The store is generally clean this early in the mornings but there is still a young lady cleaning tables etc inside & usually someone outside washing windows etc. Never employees just hanging out, everyone is doing something. Great job keep up the good work.
Steve F.
Rating des Ortes: 1 Bronx, NY
Now I know we are in the Bronx. But that is still no excuse for the lack of customer service. First off I just ordered through the drive thru. I just had my food thrown at me at the pick up window. The girl had no personality. Never said hello. Didn’t even look at me. Hand me my drink and walked away. Then to top it off no BBQ sauce as I asked for and the fires where stale. Figures. Never again! And I thought the remodel would have changed some things. I guess the wrong thing got revamped. Need to train your employees better or get new ones.
G R.
Rating des Ortes: 1 Bronx, NY
I waited 6 mins for breakfast… no one came to take order… so drove away… then stuck behind someone paying with card. You can’t even drive away because you’re held hostage by a concrete curb. Not convenient. Didn’t get food. Wasted my time.
Dee V.
Rating des Ortes: 4 Westchester, NY
Friendliest staff I’ve seen in awhile. Have yet to deal with any one here that wasn’t extremely friendly.
Carina L.
Rating des Ortes: 3 Bronx, NY
Fast food is fast food! Place was upgraded very modern now! Fair amount of parking and easy drive through ordering.
Jennifer J.
Rating des Ortes: 4 Bronx, NY
This Mcdonalds is very close to subway station. And workers are friendly, they just completely renovated and it looks awesome inside out. Everything is from furniture and booths.
Arl C.
Rating des Ortes: 1 Bronx, NY
Since Jeff L’s 2⁄2011 review nothing has changed there. Has to be the slowest and rudest crew of any McDonald’s locations, bar none. Retrain or fire’em ALL!
Amaryllis R.
Rating des Ortes: 4 West Hempstead, NY
This McDonalds location has been here as long as I can remember. There used to be a really cool Playplace outside for the kiddies, but that has been long gone and replaced with more outdoor seating. The indoor seating has also recently been re-done with new chairs, tables, and booths added to the back section. The seating area is always clean and there’s always plenty of tables available. The only McDonalds I can recall having amazing customer service must have been in Kentucky or someplace like that. Otherwise– this location is a grab bag. But I can’t imagine having any interaction other than ordering food and receiving said food. The Drive Thru leaves a lot to be desired, so I usually park(in their parking lot with a ton of spaces) and walk in myself. If you’ve got a craving for McDonalds– this is a great location to visit.
Jeff L.
Rating des Ortes: 1 Brooklyn, NY
This staff needs to be retrained or fired !!! Not a good look for the McDonalds corp.
Jose R.
Rating des Ortes: 1 Bronx, NY
I hate McDonalds food… But I sure love the Strawberry/Banana smoothie
Ralph R.
Rating des Ortes: 3 Bronx, NY
Good morning for breakfast. to stop and get a deluxe with egg sausage hash brown and pancakes, i have to say I’m not a love to the hash brown it’s just to oily, nice and hot but bad to your heart, but for the other items on my plate love it.
Leonard B.
Rating des Ortes: 1 Wingdale, NY
Ghetto fabulous … Nothing else good except the same quality food as other McDonalds.
Tina j.
Rating des Ortes: 1 Bronx, NY
If I could leave all the stars blank then I would. It’s not food, it’s the workers! Rude as HELLL. Well the workers they have currently aren’t as bad as the previous ones and plus they have a new manager now THANKGOD… but i had a bad experience there one time. The workers are so concerned about how many times you come into the mcdonalds that they don’t even pay freakin attention to giving you you’r right order! Plus some chicks in there(the male workers are polite, its the females i can’t stand) have attitude problems and take out their hatred on their job on you. Other than that, i love Mcdonalds