Louie International

I went in for two watches: 1 that i dropped… bent ringlets and missing pins and 2^nd one is a band that was tearing.
This man was very kind, patient, and funny! He worked very fast and efficient while sharing some sweet stories of his children and his story for becoming a watchman (ask him!). What I loved about this place is his particular attention to detail and dedication to his customers. He brought out several SEVERAL boxes of bands fitting for my watch. He looked at material and basic appearance/​look (which i appreciate as a fashionista). He finally decided that he would order from a friend. I thought it was so nice of him to go through all that trouble and even though we had found some bands to be fitting at his store; he wasn’t satisfied!
He’s the real deal watchman and a very sweet person. Don’t judge by his small and crowded store. He takes such pride in his work and in his customers — definitely made a long time customer here!
Note: to find his store, go to 318 Harvard (large door) and there are individual shops inside. His is the third one on the left side. Good luck!

What a wonderful, kind guy! The place is situated in the Coolidge Arcade on the left side of the 1^st floor. Louie does watch and clock repair — from basic battery changes ($ 15 normally with a 1 year guarantee, but he gave me a holiday discount!) to more complex jobs (a woman who came in while I was there was picking up a fixed clock she had shattered into pieces on the floor). He also does jewelry and eyeglass/​sunglass repair.
His English is fine, although it might take you a couple of tries to understand him. He’ll draw pictures and write out prices for you. Otherwise, he is fully knowledgable of the art of watch fixin’. He even does the little things, like turn your dial to the right time. Two customers who walked in while I was there swore he was the best, and they come to and trust him for everything.
If you have the time, stay the 10 minutes while he switches your watch battery. He is a lovely and hilarious man.

I had an Omega watch battery replaced (no waterproof sealing requested) — he said it would take 15 minutes, but it took 10 and it cost $ 18. Fast and price was reasonable. He gave a one year warranty on the battery. Will come here now to get my watch battery replaced.

Fast, easy, but a bit pricey. I went in for a watch battery, and within 15 minutes my watch was back in action, and they even set the date, time, year, etc. Fast, friendly, oh and my battery came with a 1-​yr warranty!

Louie is a nice guy with limited English. He replacied my watch band and battery. I’m not a haggler but I should have opened my mouth to say that the cheap rubber/​plastic band was too much money ($ 18!). The battery was $ 15 for my Swiss Army watch. Anyway, I paid him in cash, but I should have just told him to replace the battery only and not the band. I know, I’m a fool. Next time I’ll say something or go elsewhere.

Louie did fast work (it was ready within the hour) and charged $ 50 for what he said were 6 problems (he puts 6 question marks on the receipt to indicate each problem).
He accepted payment via credit card though I’m sure he prefers cash.
His English is pretty limited, but eventually you can understand the gist. He was also very friendly and very happy, which is nice since a lot of business owners of little shops like this (that I’ve run into) are normally pretty grumpy. I’d recommend him to others. I gave 4 instead of 5 stars because I do wish he spoke a little slower, knowing that we had a language barrier, so that I could get more of what he was saying.

The guy working there was nice (although he didn’t speak much English, which I will get back to), and the work he did seems to be good quality. I took in 3 watches which needed batteries replaced, and one new watch which just needed links removed. Two of the battery replacements were Skagens, which I know can be difficult, but he did a fine job. All of this earned him his 2-​stars.
But the cost was outrageous. After seeing the first review, I stupidly didn’t even ask what the cost would be when dropping them off. I have been to many watch and other repair services, and haven’t ever had a problem with cost, so I didn’t worry about it this time. But the battery replacements were $ 15 each (even for the 3^rd simple watch), and the link removal was $ 28!
I tried to ask him why it was so expensive, but he didn’t seem to understand any of what I was saying, so I finally just paid and left. But I certainly won’t be returning.