RF Locks

I feel a new sense of security after Ray changed my locks I am truly grateful.
I foolishly exchanged keys with a neighbor who wasn’t what she appeared to be. I called Ray on New Year’s Eve. He explained that he was busy tonight but would be out first thing in the morning. Sure enough he was.
Ray found the already existing deadbolt to be of low quality and not able to be changed. He explained that he would have to replace the entire deadbolt. This too was at a very reasonable price. He explained everything he was doing and what purpose it served. He also aligned the locks which I previously always had to wiggle to lock.
Ray’s genuine desire to help his customers feel secure along with being true to his word makes him a great choice. His fair prices and quality work at a rapid speed makes him the undeniably best choice.

Had a bike lock that needed sawing. Ray came right away (under 20 minutes), charged a reasonable price, was very professional throughout. Highly recommended

I am a 2 time offender within one week! Talk about a tough move in week:) RF Locks responded to my calls and came when he said he could. He was able to unlock my door without having to use any drills and gave a 10% discount for paying with cash and did not charge a service fee the second time I had to use him! Highly recommend!

Call RF Locks. 100%. No question you’ll have a great experience.
Locksmiths have always scared me. This is your home and your security at risk… it’s important. And you locksmiths generally feel… sketchy? Is that the right word?
Ray showed up right away and talked me through everything he was doing: why he was charging what he was, what he was doing to the lock, what my best options were, etc.
My building’s maintenance guy called me back while he was there and he gladly got on the phone with him to explain the situation. Even after he was done, he could have bounced and headed home to enjoy his Sunday and watch the Pats game, but instead he sat down with me and talked through how to approach my landlord about asking him to cover the cost of the bill. What a class act. What an incredibly genuine and helpful man.
Please, do yourself a favor and call RF Locks if you’re in a bind… he’s there for you. And he genuinely wants to help and do it at a completely fair price. He certainly saved my Sunday.
Having my lock break sucked… I was trapped in my apartment and couldn’t leave. Working with RF Locks made the experience as good as it could have possibly been. And he restored my trust in people of his trade. Thanks, Ray. I really do appreciate it.

At 2 different times, both at night, we have called Ray at RF Locks for our son who was locked out in Boston. Ray came to the rescue right away, both times. One of the times was during a Patriots game, and he missed the game for us. He is absolutely reliable, professional, and efficient, with fair pricing and courteous service. He knew exactly what to do (once having to drill out an old deadbolt and replace it; and once having to get into a locked doorknob). He’s able to handle desperate situations, which is what happens when you’re locked out. He’s just that good. I wouldn’t hesitate to recommend him to anybody, and I wouldn’t call anybody else in Boston for a lock problem.

Not only does RF Locks have fair pricing, but they are very fast and efficient. A few weeks ago, I had a minor issue with the locks on my apartment door, and not only did they repair it, but they also showed me how to fix it myself going forward. Highly recommend.

Ray was extremely fast and efficient. He was very accommodating to my time restrictions and discussed the work with me in detail before starting to make sure i was fully on board with the plan. His price was very fair and he didn’t charge an extra fee to come on a Sunday. I will definitely be contacting him again if I need a locksmith again.

First of all, it took this guy over 1.5 hours to show up. I get he had other jobs but instead of saying 45 – 60 min, he should’ve been honest. Secondly, he kept saying he didn’t want to rip me off… I think he was overcompensating for something. Turns out he couldn’t pick my lock and after using the airbags to try to get the door open, he used a screwdriver to completely ruin the door. He didn’t charge me because he couldn’t get it open but I think this is because he knew that he messed up my door. It’s completely broken both inside and out and chances are I’ll have to end up paying for it! He said he was at a different house opening a door before mine… who knows if that was really true. I wish I had better things to say about this guy, he seemed nice on the phone. Overall horrible horrible experience. THIS GUY IS A PHONY. DO NOT USE THIS SERVICE. HIS NUMBER IS ALSO AFFILIATED WITH OTHER «LOCKSMITH» COMPANIES. ALL GO TO THE SAME CELL PHONE DEVICE. If I could give him zero stars, I would.

Wow, wow, wow. I can’t believe how amazing RF Locks is. I frantically called at 7 am to get my locks changed because I had a friend staying here for a short bit and the relationship managed to go sour in that time. Needless to say, I was very shooken up, afraid, and nervous about my safety and the safety of others (including my dogs) in the apartment.
During my engagement with Ray, he asked about my keys, the locks, etc. Because I’m not familiar with the components of keys and locks, Ray was patient enough to allow me to send him photos and touch base after. He was able to let me know that although he could help me, my building maintenance guy would more than likely have everything needed to swap it out. I am so grateful for good people like Ray in the world. Although he gained no business from me, his patience has not only allowed me to learn more about my locks, but also to calm me and provide me with a sense of safety during this time.
If you ever need a locksmith, please use Ray. This is an ethical business man right here who is more than happy to go the extra mile to help a fellow human being. The fact that he didn’t engage with me as a potential customer but rather as a young woman in distress is so uplifting. I hope there are more good people and businesses out there like this.

Husband’s brand new bike lock on his brand new bike wouldn’t open (despite hours of multiple people trying) and the customer service rep at Kryptonite told us to have it cut and they’d pay for it. Apparently it happens with some frequency, which tells you something about their product, but that’s a separate review…
I called Ray at RF Locks at 8:45am, he answered right away, and showed up in about a half hour with the tools needed to get the job done quickly. After so much frustration and wasted time with the lock, not to mention 2 days that my husband couldn’t ride his new bike, I wish we had just thought to call Ray from the get-​go!
Very fair price, and seriously, you can’t beat the service.

Ray came out on time and did a fantastic job!
A true professional in every way.
He was very upfront with his pricing and transparent — he explained clearly what he was doing and why.
I will never use another locksmith (no reason to!)

Canceled the first time after delaying for 30 minutes. Finally showed up 40 minutes late on the second appointment. Didn’t have the right tools to get the job done. Wasted another 45 minutes and then finally left without getting any work done. Also quoted $ 400 for a job that I finally got done for $ 200 with another locksmith on Unilocal that has a 5 star review. Huge margin and markup in addition to poor service.

On two separate occasions — for three different incidents — I sought RF Locks assistance and was not only thrilled with the speediness of his responses, fairness of his pricing and precision in his response/​assessment, but he was affable, honest, direct and personable. He is truly a man who seeks to help people in predicaments.
On one occasion when I sought his assistance for two items, the key to an overly secure bathroom (no idea why that happened) had long been misplaced, and the other incident involved an intricate, complicated, older door lock that was also inadvertently locked — key also misplaced (oh my, I need to work on securing my keys better, lol) — and he took care of them quickly and provided replacement keys for each. Then on another occasion when I consulted him and he was unable to respond to the situation as quickly as I had hoped, he took it upon himself to locate another locksmith who took care of it quickly and effectively. There was no reason for him to do that except — that is the kind of man and business he runs — he truly values helping customers. That, in my opinion, speaks volumes of RL Locks professionalism and human decency — I can not recommend this business more highly. You will not be disappointed.

Quality and quick job. I was thrilled he was able to get here in under an hour when he was already busy. He pointed out the mistakes that were made when our deadbolt was installed and fixed everything. Price was great. The bad is that he requested I write a bad review for another place I called and a good one for him. That’s fine, and I am happy to do that. The weird is that he hovered over me and dictated. So this is my rewrite. Still waiting on a receipt. Hate to be a bit negative, but I feel he overstepped things a bit.
Update: A few nights ago, we were sound asleep at 11:30 PM when the phone rang. When I looked at the caller ID, it was him. Sorry, but the only phone calls I expect at that hour are emergencies, so we did not answer. He called again in the AM and seemed insistent on meeting with me to give me a receipt so I could «sign off» on it instead of just having him leave it in the mailbox. The receipt showed up later that day in the mailbox, so at least there is that and I can now be reimbursed by the condo association.

Thank you RF Locks! You really help me get out of the trouble! And the most important thing is that I got things done with the least price!
I lost the key of my bicycle and then I tried to find somebody who can do this unlock work on Unilocal.With my friend’s recommendation I called RF Locks. Actually, when I called them I didn’t know the lock I was going to break was a motorbike lock. When the lock smith saw the lock, we just realized it might be a hard work to finish. I held the lock and the smith cut it, it was really dangerous cause I saw the spark while he was cutting the lock, but to my surprise, the smith was really patient and always focused on the work. It cost us almost 30 minutes to get the job done. For price, although I unlocked a motorbike lock, but the smith still gave me a price of unlocking a bicycle as we talked on cellphone. Thanks to RF Locks’ best service. Recommend this to you guys!

Called RF Locks on marathon Monday, 3 other locksmiths didn’t call me back, RF got the job done quickly and for a very fair price.
The person I got through to when I called RF was a very nice guy, he was on a emergency call and told me he would be over.
Not only did he open my door quickly with no drill or causing any damage to my door, he was able to explain to me why I couldn’t do my usual credit card slide method to open it. Also he showed how to repair the existing damage to my door on my own for about $ 1
Going to keep this guys number saved in my phone for and future emergencies.

I was locked out of my apartment earlier this week. Given it was really cold and I had been waiting for my landlord to arrange a locksmith for over an hour, I needed a quick response. I called Ray at RF Locks and he assured me he could be there in 15 minutes. He arrived quickly, was very knowledgeable and courteous. He was able to get me into my apartment with absolutely no damage to the door, lock or frame, something that my landlord will be pleased with I am sure. I highly recommend Ray and RF Locks for any lockout situation.

I had called to schedule a non-​emergency lock change and still received quick, friendly service. There was a pricing discrepancy from when I contacted the company to arrange an appointment earlier but the man who showed up was very amenable and we settled on a fair price given the situation.
Great service. Recommend.

I am so grateful that 2 general men of RF Locks helped me.
I was about to throw out garbage and my door shutdown… everything happened in one second. My keys were locked inside.
I called RF Locks, illustrated my jam. A gentleman told me he would arrive in 10 minutes and the cost might be $ 95 or up. I didn’t expected so much but surprisingly, he and his associate did come WITHIN 10 minutes!
Then he helped me to pick the lock with efficiency, cost only $ 95 as he told me before.
I was so happy for contacting RF Locks, who helped me a lot.

Ray was great. We needed to get our locks changed, and he came right by. He noted that the lock we had was not a particularly good mechanism, so he suggested we go a different route. I’d known that the lock wasn’t very good as it was purchased at Home Depot, so what he said made sense. He had to come back with the new mechanism, which he did shortly there after and he gave us 6 new keys free of charge.
We had a very good experience with Ray and would use him again with any other lock needs!