A A A Solid Gold Towing

One of the worst companies out there. Extremely rude and unfriendly staff. Called in the morning to find out about my car and I was nothing but polite. Went down to collect my belongings from the car and asked the guy if he has any tips on where I can find my keys. He went off by saying that’s not his job and he has no respect for people like me and I should suffer and rot in hell. I’m pretty sure the guy was racist. I just kept quiet and walked towards my car.
Never in my life would I recommend this place to anyone.
This is my very first Unilocal review and I am writing this review at 3:10am because I had such an unpleasant time at this place.

I also used solid gold through Geico which was set up for a battery boost/​possible tow. I was really hoping it was just the battery because towing from a driveway is pretty difficult in the and sometimes they charge you more past what roadside would cover. I was initially told two hours for one company and said it was too long, so they arranged for another company and before I knew it I got a text alert from solid gold saying the estimated time would only be in an hour which was ok with me. They arrived in about 25 minutes. The technician was super nice and friendly and got my car starting again as soon as he put the booster on. He stayed and talked until it charged up and gave me some helpful advice. Obviously everyone has different experiences and expectations but solid gold really surpassed them even if they are just a towing company. Its hard to find honest people especially when dealing with car issues.

Had a flat tire, called Geico and they dispatched Solid Gold Tow to me. They got to me quickly given it was late at night, and the gentleman who replaced my tire with my spare for me was very professional, friendly and courteous. I was on my way back home pretty quick. He did not yell at me, lol.

Solid Gold has an account with Geico for Emergency Roadside Service. After waiting over an hour, I called them to find out if anyone was coming. They lied to me and said that they were given the wrong address because they didn’t want to come. The Geico representative was given the street name and I spelled it out to her and had her spell it back to me. Later they claimed they got confused. I ended up waiting three hours to get help. Terrible company. Bunch of liars.

I had a flat tire I called them and they showed up quickly. but the person that arrived was busy yelling at me the the whole time he got me really scared maybe he was just in a very bad mood but in the end of the day he replaced my tire and was very helpful

Very fast and sufficient and friendly service, I was really impressed, thank you and keep up your great work!

had a car accident car was towed here by nypd’s order
would not let the insurance adjuster in
demanded payment in full from my pocket
rude, unprofessional staff who enjoys that power trip knowing they got you by the balls

Very professional and congenial service. Rich the owner was a great guy over the phone as well as in person. Rates are superb. Got my bike towed on a flatbed with short wait. Highly recommend.

Great service. Called for a tow, but Willie fixed my stuck brake on the spot, quickly, efficiently. Worked out great.