Aguayo & Huebener Realty

We had a bad experience here, specifically with Cynthia Butwick.
Although she may seem nice, she is not looking out for your interests, if you are looking to rent. Yes, you will pay her an exorbitant fee, but she is working to get the fee for herself and to maintain her lucrative relationship with landlords, and not for your interests. She will say anything (along the lines of «don’t worry… the landlord will fix that»). Further, she also won’t give you a full and honest description about a landlord.

We had to relocate quickly as our landlord was preparing to sell the house that we rented. We dealt with Milon Alam and he was great. He did find us a very nice place, but unfortunately, it fell through. The same day, he found us an even better apartment. It is a bit smaller than what we were looking for, but everything was brand new! Beautiful place!
The fee was high, but it was also the standard 12% that most brokers in the area charge. It was a small price to pay to find a great place to live!

My boyfriend and I had a wonderful experience finding an apartment to
rent through Aguayo and Huebener. After a very upsetting experience
with an unscrupulous broker and managment company, we contacted
Cynthia Butwick at A & H. We were pretty desperate, since we had less
than two weeks to find a place to live. Even though she knew we were
in a difficult situation, Cynthia never pressured us.
She was professional, punctual, and personable, and when we found a
beautiful apartment in a great location, Cynthia helped us through
the application process. She even advocated on our behalf when our
landlord was initally reluctant to accept our cat. Within two days, we
signed a lease (and we even love our landlord, believe it or not!).
I recommend Cynthia and A & H without reservation.

My wife and I were moving from Manhattan to Brooklyn; she’s working full time while completing graduate studies, so I dealt with all the realty groups in trying to find a place to rent.
The initial experience with A&H was identical to other firms — they took my information, talked to me about what I was looking for, and showed me several places that fit the bill.
However, in the late game serious problems arose. Unlike a number of other firms I was working with, Aguayo and Huebener wanted not just the $ 50 credit check /​application fee upfront, but an additional $ 300 that would be part of the 10% realty fee. And the line in the contract/​receipt that I was given read exactly as follows, all emphasis theirs:
«The deposit is refundable if, and only if, your application is rejected by the landlord; NO REFUNDS ARE DUE FOR ANY OTHER REASON.»
Get that? *if, and only if*, and ALL CAPS for the end? This was the first clue of what we were in for, but the money had already changed hands (this was a receipt and ex post facto contract). What happened after this is that, when the day came to sign the lease, the landlord and realtor worked together to present me with 2 full pages of riders that hadn’t existed before. TWO PAGES. I literally showed up to sign and they sprung it on me.
Apparently, the $ 300 won’t be refunded if they collude together intentionally to change the contract at the last second. When my wife dug around online, she found we were not the only people taken advantage of in this way.
Don’t take my word for it – look at citysearch and other websites, where they are described as «cheats» who «waste your time» and «raise prices at the last minute.» Look beyond the average rating on Unilocal — read the individual reviews. The average is dragged up by, to date, *one single positive review*, who is likely a friend or an employee of the firm. The others describe them as «not straightforward,» «bait and switch,» «A&H don’t know what trust is,» & «rude.»