Cynergy Spa

The experience it’s self was good. Me and my boyfriend went for our anniversary and the overall ambiance and massages were good UNTIL we were getting dressed and my boyfriend put his Gucci watch on only to realize that the whole front Crystal of the watch was cracked down the middle. During our massages we heard something loud drop to the ground by one of the masseuse but I assumed it was my phone (which has an otter box) so I was not concerned. When we went pay I informed the lady we were making the payment with of what happened and she told me she would speak to the masseuses and call me the next day regardless of their answers. SHE NEVER CALLED. DO NOT TRUST ANY OF YOUR BELONGINGS OF VALUE WITH THEM. The Crystal cost over $ 300 to repair and put a damper on what was suppose to be a very important day. I am extremely disappointed in how this was handled and do not want to return because of it

I took my boyfriend there for his birthday this past weekend — the jacuzzi bubble bath, massage and strawberry fondue was a 3 star experience (4 star for the experience itself but given that I did pay $ 360 for it, 3 star overall for the worth of money). 1 star for the overall customer service experience.
When I called to make a reservation, the girl was very hasty and only explained about deposit and 24-​hour notice for cancellation. Nothing about lateness, no show or what happens to my deposit if I don’t cancel within 24 hour is explained. On the appointment date, my boyfriend felt sick from the car ride so we stopped by the taco place nx door for 10min. Only when we arrived, the receptionist explained lateness will result in reduction of the service, which I would be totally ok if this was explained when I made the appointment. When I asked about it, the receptionist had a very self-​entitled attitude and said «you were in the neighborhood and you chose to take your time» after we told her that my boyfriend was feeling sick. Trust me, just for saying that, I would give her negative stars if I could.
If you always think you are right but not your customers, maybe you should rethink about being in customer service. Your job is to manage customers’ expectations and fix it up when things don’t go as well as expected. And sometimes yes, a hasty phone call and not so friendly receptionist can ruin things, especially for picky customers like me.

My boyfriend surprised me by taking me here for my birthday. The ambiance is beautiful and it was very romantic. The massages could’ve been a little better but all in all a good experience.

The service here is great! The ambiance is amazing but the massages are horrible. I’m pretty sure you’re not supposed to be in pain two weeks after a massage. I brought my mom here for her birthday two weeks ago and she’s still complaining about back pains. I figured she was just exaggerating and decided to book a couples massage with my boyfriend and both of our bodies are still in pain. Momma knows best ! Although I loved the service, location and space, I won’t be returning!

Was looking for a nice spa date for my boyfriend and I for his birthday. I wanted it to be a little more intimate and I came across Cynergy Spa, the reviews on Unilocal sold me. Needless to say it was the best decision made. From the moment I walked in I was greeted with a nice warm greeting. She gave me tea and a hot towel as I signed the paper work. Our apportionment time was for 11am. My bf waited in the car till 11am because that’s when parking rules ended. (PARKING SUCKS IN THIS AREA) make sure you give yourself some time to look for parking if you’re driving.
When he walked in at 11:02 we were walked to our room which had a jacuzzi filled with water and bubbles, candles lit around it. The smell and the ambiance of the place was beautiful. We spent 30 minutes in the jacuzzi. After that it was time for our massages.
I felt a little weird because we were told there would be a female and a male masseuse. So we spent a few minutes deciding who would get who. (Amongst ourselves) I normally choose the women but because it was his birthday I let him go with her I took the male.
They made us both feel extremely comfortable. They ask you where you want them to focus on. And they get to rubbing. Totally worth whatever I spent.
When they were done we put our robes on and were brought to another room where there was strawberries with chocolate fondue and champagne. The look on my boyfriends face was priceless. We both had an amazing time. Don’t hesitate to go with this deal especially if you want to make your other half feel special!

Took my girlfriend here for her birthday last year… I got the couples special and I must say it was absolutely incredible. Was the best gift I could possibly have given her. Right when we walked in we were welcome with open arms and team as well has hot towels (perfect since it was mid November). After that we were led to a private room where a hot bubble bath was being run surrounded by flower petals and scented candles. After that we each had incredible one hour massages only to open our eyes to champagne and chocolate fondue with strawberries. We were both blown away and for only $ 370 it was more then worth it. We both felt like royalty and were treated that way it was absolutely amazing.

From the moment you come in, till you leave this place; there is only one common denominator and that’s tranquility. The ambience is just perfect, from the music to the décor; definitely a hidden treasure in Brooklyn. The staff is very well trained, they really know what they are doing; and put as much effort into meeting your demands as possible. Definitely recommend Marcus and Terri; they are awesome!!!

Absolutely loved! Romantic and relaxing.
I came to Cynergy Spa as a treat for my boyfriend on his birthday. My great experience started from the moment I called Cynergy Spa. Very informative and great customer service. Explained how lovely the experience would be and the times they had available. Be sure to reserve a few weeks prior to land a good time frame as they go quickly. When we entered I was greeted by name and told to make myself comfortable, we filled out the usual spa consent forms and were brought over tea and a warm towel. Our room was ready before we knew it. We walked into a dimly lit room with soft music and a bubbling jacuzzi surrounded by cancels. After soaking, we laid side by side for our massages. When we were done, we were brought chocolate fondue, strawberries and champagne. It was quite a romantic experience.
I would certainly recommend. Do not focus so much on the cost as the value is certainly worth it. Hard to find great spas with great customer service. The couples package was a birthday hit!

A true GEM in the neighborhood! I have lived in Fort Greene for a while and unfortunately just learned about this fantastic day spa! I has been gifted to me as a Mother’s Day gift. As a day of pampering. And it was in deed! This is the best day spa in Brooklyn! The service was the spectacular, highly recommend this place!

Had an amazing all day spa !!! Loved it from the moment we walked in until the end. The service is great, very clean and welcoming. We picked the bronze oval package, and it basically included everything. Beside that they offered a great lunch, we also had snacks (healthy) and champagne during the day. The best 7h spend. A must go !

My boyfriend and I did the couple’s special & I was extremely impressed by the service. It’s so warm and friendly. We got in the jacuzzi for a while then hour long massage side by side with my boyfriend & after that they broughy out the champaign & strawberries with chocolate fondue. It was such an amazing experience for him & I both. Needless to say that we had an amazing time.

Loved this place ! It was my boyfriend and I 2 year anniversary this weekend and what better way to spend it than at a lovely neighborhood spa ! I had been researching on Unilocal about some good local spots to get a couples massage and this place defiantly lived up to our expectations ! Starting with the half hour warm jacuzzi candlelit experience, followed by a lovely hour massage that put us right into relaxation mode, topped off with a lovely champagne for two with strawberry fondue ! Everyone at this location is super friendly and welcoming and on a snowy day like this was perfect ! I would defiantly return for a special occasion cause this place is pricey but so worth it ! Thanks again cenergy spa for the end of a great weekend !!

Came here recently with my boyfriend and it was amazing. We did the couples massage package and it was well worth the money! The jacuzzi and strawberries and champagne at the end were a perfect touch. The ambiance is really relaxing and soothing. A lot of spas do not offer a jaccuzi and strawberries that’s why this place is perfect for a gift for a loved one. Would highly recommend Cynergy spa for your next massage

I do not write reviews at all. But after another great experience at Cynergy Spa, I felt compelled to write a review. I have been to many spa’s over the years. Cynergy Spa hands down consistently offers the best spa experience in New York City.
I needed to take a mini retreat away from my regular grind and booked an afternoon of spa treatments to decompress. I left Cynergy feeling a million times better than I walked in the door.
While you can get a message and spa services cheaper all over NYC, the service, atmosphere, and attention cannot be matched.
Recommend highly.

My girl had gave me the best birthday present ever I had never bin to a spa before and I can’t wait to go back I recommend this place to everyone it’s a must go wonderful experience

I don’t normally write reviews but I feel so strongly about this that I’m doing so now.
Cynergy is absolutely amazing and a gem. Everyone is pleasant, warm and the spa itself so inviting.
I brought my boyfriend to celebrate his birthday. I got the couple’s package and it was worth every penny. The champagne and chocolate covered strawberries were a nice touch.
Will be back definitely!

Me and my fiancé did the couples spa package and I was very impressed with the service!
as Kayla stated in her review they had the Jacuzzi ready but mine had very hot water, I had to add in some cold water. The massages were great. The set up was very nice and romantic, strawberries and champange added a wonderful touch. very well worth it.

Ok this is a second hand review. I got my mom a Simple Pleasures spa package for her Birthday. Boy did she love it! Cynergy is located at a beautiful Fort Green brownstone. As soon as my mom arrived she was treated to champagne. After her massage and facial she felt intoxicated (in a good way). My mom really enjoyed her experience. Best birthday present ever! I will definitely book an appointment for myself.
Oh an the staff was very friendly. The woman who I booked my reservation with was very sweet. She helped me decide what spa package to get and described explicitly the differences between each facial and massage.

I’m a little late writing this review, but better late than never. November 2013 I was looking for a Spa to surprise my girlfriend with for her birthday. My Amazing Cousin recommended Cynergy Spa. I did a little research online and decided on the package that I was interested in buying.
I called and spoke to a friendly voice regarding reservations. She explained the dates that she had available as well as the price, Not bad for a couples Birthday package. I asked if it was possible to place a down payment to hold the reservations, as a Courtesy she was able to accommodate my request.
Upon arriving on that very cold November day we were greeted with warm towels and Hot herbal tea, which was a God send considering the horrible winter we had. She took our coats and confirmed our appt. We were then lead to a room which housed a Jacuzzi with rose petals, side by side massage beds and scattered candles. The woman explained that we have Jacuzzi time for 30 minutes, we will then hear a knock on the door at that point we will need to get under the covers and await our Masseuse to come. Two entered the room I had Marcus and My girlfriend had a friendly young woman (can’t remember her name). We were asked about our problematic areas, told to relax. I can honestly say that was one of the BESTTTTTT massages I’ve ever had to date.
Once our massages were over we were told that they would leave the room and we can put on the ropes and slippers that they left for us. Once we finally got up What was left was a table, 2 glass, Strawberries and a Fondue pot filled with Chocolate (my Fav). Five Minutes later Marcus entered the room with a bottle of Champagne.
To sum it up, I will recommend this place to anyone looking for a great experience. Thank you Cynergy.

My husband surprised me with a couple’s special package which includes– jacuzzi time, side-​by-​side hour-​long massages, and champagne and chocolate fondue. For only $ 320, I’d say this is a great deal considering you can barely get a couple’s massage not including anything else for that price.
Upon entering the spa, we were immediately greeted with a friendly welcome and told to get seated comfortably while the receptionist grabbed our coats. She then brought us a warm towel and delicious tea to enjoy while our room was being prepared. Once everything was set up, she brought us to an amazing private room, dimly lit and romantic with candlelight, where there was a bubbly jacuzzi, shower and two massage beds so that our entire spa experience would be in the privacy of our own room.
The jacuzzi was full of bubbles/​water and considering how freezing it was outside, I was very much looking forward to relaxing in the heat, however, the water was tepid and not at all what I was hoping it would be. I would have given Cynergy 5 stars had the water been hot. My husband & I tried adding more hot water, but the water wasn’t coming out hot and it only made the water colder.
Kenisha was my masseuse and she was amazing!!! Not only was she really friendly and immediately made you feel comfortable, but she also made to sure to ask about any injuries/​medical conditions, problem areas I’d like her to focus on and asked which type of pressure I prefer for my massages. I personally prefer a lot of pressure and she sure delivered! I will definitely be back and request Kenisha for a massage! My husband also said his massage was amazing, but I can’t remember his masseuse’s name.
Once they were done, they had our robes laid out, the room was cleaned and there was an adorable table set up with strawberries, chocolate fondue and champagne. I will definitely be returning to Cynergy Spa for more services and hopefully another couple’s massage!