Eric on Seventh

The selection is amazing, just so well curated. Price points are mostly $ 250+ but there are also some shoes under $ 100. It has a boutique vibe but the owner is so friendly and charming, there’s no reason to feel intimated. Even if you didn’t intend to, it’s very likely you’ll wind up treating yourself to a quality pair of shoes.

Okay so as others have noted, Eric is a bit of a character which depending on your personality/​patience might make you want to run for the door; however, he does carry all the shoes brands my wife used to have to trek into Manhattan for.
I have to say that our first few times we definitely didn’t feel welcomed in this place, and we actually walked out, but since then have purchased several pairs of shoes as prices (when they have sales) are better than you can get anywhere else (since the brands they carry typically have fixed prices).

I just wanted to add another data point about how terrible the customer service is here. Unless you’re a rich white person from Park Slope. If you’re a middle class black person from Park Slope, you’re just a piece of trash.
I’ve gone in twice. The first time was apparently right after they’d closed the shop. I’ve never worked in retail, but I’m pretty sure the first thing I’d do when I closed my shop is lock the door. I walked in and they grimaced and said, «um, we’re not open; you’re going to have to leave.» First of all, there are much nicer ways to say that and second, lock your door if you’re going to be rude when someone walks in. No reason to ruin my night.
I went back today because I knew they carried a particular shoe I want that is sold out everywhere. I picked up the shoe and tried to make eye contact with the three people who were working there. They all intentionally avoided my passive attempts to get attention, so I politely asked one of the ladies to help me. She didn’t raise her eyes from what appeared to be an antiquated inventory tracking system she was updating except to glance at the shoe and tell me they didn’t have it in my size. I said, «That’s funny, because there’s a sticker on the back that says, «Available sizes: 6.5 and 10» (I needed a 10). She said, «Well, I don’t think we have it.» I said, «okay, well can you check?» She sighs, says, «fine, but I’m telling you we don’t have it.» Then after like 45 seconds she asks another lady to check for my size in an exasperated voice. Then she said, «sorry, we just got a big shipment in so we’re all really busy,» in a tone that conveyed how unapologetic she actually was. I responded, «Yeah, that’s probably more important than helping your customers.»
They had the shoes, of course.
I would have just walked out, but I really wanted these shoes, so I endured. I tried them on and they were perfect, but then I did a cost benefit analysis and decided I’d rather not have the shoes than give this business my money. I made up some phony excuse about the shoes being too tight in the toe box, but unfortunately this made one of the sales associates decide that she should actually try to sell me the shoes.
I’ll spare you the details of the most condescending, rude shoe sales experience of my life. I left.
All the while, there’s a well-​dressed white lady getting the most thorough, respectful customer service experience I’ve ever witnessed. The man helping her (Eric, I presume) did everything short of giving her a foot massage.
Moral of the story: you’ll love this place if you fit into the wealthy Park Slope archetype, but if not, don’t bother.

Back in the 80’s, I discovered Eric and bought most of my shoes there. I remember there was always excellent service, and very comfortable, stylish shoes at reasonable prices.
I bought a pair of sandals there in 2010 which were very comfortable and cost only $ 38. In looking at their current collection, I’d say they are the best shoes I’ve seen anywhere in Brooklyn. All were exceptionally well-​made and none had that awful outgassing smell from synthetic rubber, that you notice the minute you walk into DSW or for that matter, most shoe stores here days.
Prices were a bit high, but when you compare to the prices at stores selling Italian shoes, such as Barney’s, where a pair of ankle boots can run you $ 350 — $ 500, their prices are reasonable. They sell shoes that are built to last, that are both stylish and very comfortable.
I found the service at both stores in Brooklyn to be very accommodating and friendly.

I wanted to support the neighborhood shop. It’s a shame — Eric has great selection of shoes and is near my house; but they don’t stand behind their products at all (which are expensive) and they treat customers like their time and money is worth nothing. I will take my business elsewhere.
I bought a pair of sandals — fairly expensive for me ($ 180). Before I bought, I asked if it needed to be weather treated and was told no. Right away upon wearing them I noticed the left one bled from the black leather all over my foot when I wore it. I figured it was new and, like a pair of jeans, in a week or so it would stop.
I gave it three weeks, and it didn’t stop bleeding. (it makes my foot look black like soot, which is kind of gross when you are trying to look nice in expensive shoes. The black doesn’t wash off easily — I’ve had to scrub my foot excessively with a pumice stone to the point where my toe bleeds). In the fourth week, I went back to the shop and asked if i could swap the left one. The woman with red hair said no, the shoe belongs to last season’s inventory now. Come back tomorrow when Eric is here, and you can discuss getting them repaired through us. I confirmed that she meant they would cover the cost of the repair, at which she rolled her eyes at me and seemed put out.
As she advised, I came back the next day. The same redhead says Eric is not here, and they don’t have time to take care of it. If I want it fixed, I can take it to the one cobbler they work with (on the other end of park slope) but she cannot guarantee me he will be able to do anything about it or how long it will take — probably two weeks. She then tells me it may be my fault if I got the shoe wet.
This is disappointing. Instead of offering the shop’s time to fix it, the staff tell me to spend more of my time. Instead of calling her cobbler to see whether he can fix it, she is leaving it up to me to maybe/​maybe not have it work out. She tries to pass responsibility onto me by saying I got them wet — I hadn’t at all, and I remind her it should be irrelevant since she told me there was no need to weatherproof them when I bought them.
It’s been about 5 weeks now, and the shoes still bleed everywhere. I’ve been traveling a lot for work and haven’t had time to go out of my way to their cobbler to «maybe» fix their mistake, and I probably won’t.

This is the best shoe store in Brooklyn. Great selection, knowledgeable staff, fair prices. Eric is very friendly, helpful and knowledgeable (albeit a bit chatty sometimes).

Just want to put out the word that Eric on 7^th Ave in Park Slope is NOT closed. When I saw this message here I called them immediately. They are perplexed and trying to get Unilocal to make a correction!

I’ll go to Frye soho flagship store next time to save the hassle and the poor customer service. Let’s just say that the owner is strange, unapologetic about mistakes and not that interested in forming long term customer relationships.
Service is half the battle and goes hand and foot (pun!) with whatever you’re selling. I didn’t feel that welcome while browsing and if I’m going to spend the dough, I don’t need the attitude.

Don’t go in this store unless you’re dressed like a yuppie with your cash hanging out where they can see it!
I have been in on several occasions looking for a nice pair of italian or usa made leather shoes or boots. Unfortunately each time, I’m either completely ignored or coldly greeted by an older man (I’m assuming Eric himself). Once he even gave me a demeaning once over while scrutinizing my sneakers and jeans that still creeps me out just thinking about it.
At the same time they’ll alway be very friendly to anyone who looks rich. Today, both people who were working (Eric and a woman with dark curly hair) were helping one girl while completely ignoring me and everyone else walking in. I tried on one pair that didn’t fit right, no offers on how to fix it or another pair that might work better so I walked out no one even said bye or have a nice day as they were too busy fawning over the other girl. It’s obvious I’m not the only one he/​they treat this way.
Would love to support local business especially when I’m splurging on something nice but if I’m going to spend $ 300-​$ 500 on a pair of shoes, I’d much rather give it to a business that deserves it.

They carry the biggest brick and mortar collection of Les Trois Garcons ballet flats I have ever seen. Service is so so. I go because I can always find what I need.

Worst customer service. Not helpful at all.
I’ve come in several times and have never been greeted or asked if I had questions about anything. Maybe it’s because I’m asian? I don’t know what it is.

A Visit to Eric’s in 9 Easy Steps:
1.) Enter shoe store. Admire vast selection of shoe brands that carry your size.
2.) Ask for size 11.
3.) Clerk returns with size 9.5.
4.) You send them back and state that isn’t what you asked for.
5.) Clerk says, people always ask for size 11 and they never carry that.
6.) Go home and order the exact same shoes from
in your size and wonder why they pretended why your size is nonexistent and you have freak feet.
7.) Further wonder why store refuses to order your size or didn’t just give good customer service and offer to order the shoe from the manufacturer and ship it to your home.
8.) Be glad that you didn’t spend money in a store the size discriminates and perpetuates women’s body dissatisfaction by purposely not ordering a wider range of sizes. Size 11 is very common. So are sizes 12 and even 13. Unfathomable retail practice to just not order the flipping 11 and avoid a bad Unilocal review.
9.) Write Unilocal review condemning the practice of boxing women into «appropriate» size categories.

HORRIBLE CUSTOMER SERVICE ! !!! I went in there and there were two salespeople (one was the owner) and two customers-​I was completely ignored, despite the fact that I had been in there ten minutes earlier! I told them they were losing a customer and they didn’t seem to care. There is never anyone in that place-​I give them six months to a year

GREAT specialty shoes store with a wide variety of shoes!
Eric is a character to say the least, but he is quite passionate about his selection. He has on numerous occasions gone to the back a sifted through new deliveries to give my more color choices on my go to Ben Simon tennis shoes.
The prices are spot on for the selection and there are some great sales through out the year.
I find Eric to be very useful for boots. They will even stretch out the calf if you need it!

AMAZING SHOES! Like, seriously, damn. They had a nice representation of all kinds of styles and prices (Keds all the way up to Rachel Comey).

I think they changed their name to Girl on Seventh. No matter what they call themselves, I’m thinking «Shoe Happiness on Seventh.» Great service and super knowledgeable staff who can actually tell you how to care for your boots and shoes. Love they have cool comfortable shoes and great sales. You can do some damage in this place but your feet will thank you and you’re certain to grab someone’s attention!

I moved here last year from the Sonoran desert, so my only pair of winter boots were bought in a snow-​day panic and look like something a mom would purchase for a 3^rd grader being sent on a field trip to Iceland.
So with my second winter approaching and knowing I need some stylish yet solid winter footware, I’ve been popping into Slope area shoe shops and scanning the offerings… but the pickings seemed slim. In fact I was pretty resigned that I’d need to block a day and wander the many shoe purveyors and dept. stores of Manhattan. But then I swung by Eric on Seventh and despite a «non huge» selection, found they had a few pairs that were stylish.
The owner (Eric?) is definitely a character but I liked his enthusiasm and passion for his products. Ended up buying 2 pairs, even though it tripled my boot collection and took a bite from the underfunded monthly budget.
There’s absolutely no way in Hell I’d try and recommend this place for women’s shoes and even for men the selection isn’t really big. But for me, this is like a little eatery with a small, but good wine list that works. At least it did on this quest. If in the area, they are worth a visit.

Even with the current 50−60% off boot sale Eric’s Shoes can be kind of expensive (boots still $ 95 — $ 160 on sale), but the great thing about Eric’s is the excellent customer service.
I went to Eric’s specifically to look at black knee high leather boots, both sporty (active wear) and semi dressy (i.e. able to transition from office to evening if necessary).
Right away, both sales women (and Eric) were right there to help me — putting the inserts in the boots I was trying on, grabbing 2 pairs of each style (when available), so that I was able to get a relative idea of the sizes and how well they fit.
Also, for one pair that needed additional fitting, they referred me to their shoe person on Flatbush Ave. so that I could discuss what the boots needed. They put that pair of boots to the side for me to come back for if the additional fitting would work.
As someone in sales, I appreciate how hard it is not to appear too pushy while still making the sales. The service staff at Eric’s comes across as attentive and helpful versus pushy and forceful.

I know Eric shoes since they
Moved from manhattan
I moved to Brooklyn too ! Great move btw
Now we can stay in brooklyn and shop the Same shoe quality and high taste level — cool italian crafted brands like ndc ;)))
And warm and professional staff —
Eric Is so hard working, you can spot him on Sundays helping out on the floor
Great vibe !

Wow. So impressed. Got my first pair of Fryes here over the weekend. It’s so rare to find a salesperson so knowledgeable and passionate. If I had bought these boots online, I would have thought they were too big and returned them for smaller size that would not have fit. Eric (I guess it was Eric — he was the owner) assured me what the proper fit should feel like. Now I have the most amazing pair of boots ever and I love, love, love them! THANK YOU!
Oh, and they were a great price too.