US Post Office

Awful service. Super long line. A lady with accent always hung up on me. Not helpful at all. They should be fired ASAP.

I don’t know if this is a treatment most people get, but the clerk was extremely rude to me I was waiting on a line and got there at 4:40 left 5:15 which didn’t matter to me. it wasn’t until I asked the clerk what was the cheapest mailing service can I use and she just kept screaming that I already filled in priority mail and why am I asking, I explained to her sorry but I never mail anything can you please explain to me the difference until another clerk came and said, aghh its always the last customer who is annoying and rudely said they have to close and need to hurry up. I told her I understand you need to close but I got here on time and I want what’s convenient for me instead of being so dam rude concentrate on why you are here and just answer my question. I ended up just getting priority mail because I was real upset with their behavior and wanted to leave. Honestly I saw the way she treated others and I was wearing a head scarf its not a coincidence she treated only me that way. I live in park slope and work and there is no reason why anyone should act like that I should feel comfortable going to the nearest post office.

Helpful staff, but long lines — always! Get these folks more staff and open up the window gates. It’s like a jail cell in there. This place is cramped and cluttered. Treat your postal staff better.

Just had a fast, efficient experience at this post office. Are the postal workers in a chipper mood? Not really, but they were getting the job done which is what matters most to me.

Fraud! I have had MANY packages that didn’t get here, or were «damaged.» UPS delivers here, no problem as does FedEx. USPS always has issues, sends packages back and sends emails saying they tried to deliver but couldn’t and that a note was left on the door and it definitely was not. I leave in a building with a virtual doorman that lets them all in. We consistently get deliveries from everyone as long as it is not from USPS. There is fraud going on in there. I plan on calling the national office to get them to investigate the inaptitude of this branch. I have NOT had this problem with other branches. This is a shame. Cannot trust their delivery!

Yesterday I watched a customer here insist on paying for postage on three packages with 20 cent postage stamps. «I have five sheets — they’re each worth ten dollars!» she proclaimed. If this is what the postal workers here have to deal with every day, I gladly forgive their occasional gruffness and thank them for their service. This place is far far better than the hellhole post office over on Fulton, which is actually «my» post office by dint of zip code, but I will gladly walk far out of my way to the relative pleasantness of the 7^th Avenue US post office.

I cannot go here without having my blood boil. It’s slow, crowded, and has none of the amenities of other post offices. Of course they put up the posters for these services just to taunt and confuse you while you wait endlessly. Did you know you can prepay and print postage for packages online? It’s so convenient! Well, not at THIS post office… the clerks here will tell you that you have to wait in the hour-​long line with kids screaming in strollers (who can blame them) because there is NO PLACE to drop off pre-​paid packages. Please postal manager, find another place to store all the empty oversized bins besides the front lobby of this post office and put in a self-​service kiosk. Oh wait, who am I kidding, this is the Post Office we’re talking about so nobody will ever read this review.

Have you ever used anyone other than USPS to receive packages in Brooklyn?
If you have you’ll put up with stolen packages and lies about drivers having knocked or rang your doorbell. Further with UPS you’ll have to go to inconvenient and dangerous East New York.
How many times do you need to be lied to, stolen from and mistreated by customer service before you see that the good olé’ Uncle Sam USPS does it right.
I once shipped all my worldly possessions to California via USPS and none of it got lost, damaged, stolen or claimed to be delivered when it wasn’t.
Say what you will about the attitude of some of the people that work at this location the majority are friendly and you get your package without fraud, theft or being berated. USPS is an example of the government doing something better than the private sector. In general that’s bizarre and I wouldn’t believe it if I hadn’t lived it but trust me, never use UPS, use FEDEX only if you have to but if you can use USPS.
They rule!

Okay, I’ll definitely concede to the negatives — ugly décor (it’s the not the employees’ fault!) and the long, infinite waits. It’s probably one of the slowest post office I’ve ever been to.
But there’s a reason for that. Every single time I’ve been there, the clerks have been incredibly awesome. They filled out my tracking form that I didn’t know I was supposed to have filled out before I went up to the counter, they even retaped my box once because it wasn’t up to snuff and they really super nicely explained how best to send my packages across the country for as cheap as possible.
Basically, all this awesome personalized service means that people on line behind you are waiting and waiting and waiting…
Go when it’s less crazy and your experience won’t be so bad. If you want a fast trip to get your business done, you might be better off at another speedier location (would appreciate pointers on where that would be!), but I wanted to counter some of the negative feedback about this location with some props for the kind folks who work there. It’s maybe the nicest post office I’ve ever been to!

Ms. Williams was sweet enough to let me call her from home, give her my tracking number and have them re-​deliver the package right to my door. I thought that was fantastic customer service.
Best P. O experience I’ve ever had.

I also feel the need to write this review to counteract the unfairly negative reviews I’ve seen of this branch office.
First, this is a small branch office. Don’t expect a full service post office — it’s not that. It’s also old and beaten up, but they do a great job in there. The normal workers are really helpful and friendly. The only time I have seen them not be so is when someone comes in with an attitude. Guess what, act like an asshat and you will get the same back. SURPRISE! Too many people expect to be able to act like jerks and still get treated like royalty.
This post office can be pretty quick if you go at the right time. Right before closing is usually not bad. Avoid lunch time and after school (3-​ish) if you can. Unfortunately, occasionally someone will bring in 30 packages or want a money order and have something like 600 $ 1 bills that need to be counted. Not really the post office’s fault when this happens. If they can, the clerks will get someone to step out of line, do what they need to do, then cut back to the front of the line. This way they can help a couple of other customers out in the meantime — unfortunately some people don’t seem to get it and think they have to wait again; they just don’t listen and argue or refuse. Maybe that’s where some of the negative reviews come from.

Outstanding service, incredibly easy, and extremely friendly.

This Post office location is nearest to my Home and it’s very convenient. This Post office Branch is very small compared to other branches, it is also not the best looking Post office branch that I’ve been to, but it is good enough to get all your Shipping needs done.
The Staff at this Post office are friendly most of the time, and most of the time you get good service. You should expect to wait on long lines each time you visit this branch, it gets very crowded and you have to wait on long lines each time you visit this branch, but this is due to the size of the post office.
They have long extended hours on Saturdays, they are open until 2:30pm which is good since other post office branches nearby close at 1pm on Saturdays.
The Post is ok in my opinion.
It’s not the best and it’s not the worse.

It is just challenging to rate which branch of US post office is worst. Among all the primitive services they provide, the one on 9^th street pretty much fares the lowest service provider competition, AND this one surely is their rival.
The twist in Park Slope station is the bizarre clerks. Among all, though, one particular struck me with such unfit and unsound behavior as a worker that I ended up leaving the site shocked. It was evident that any attempt of employing speech would not get us anywhere. Whatever exchange she and I had always fell into a surrealist comedy skit. Eventually I learned her method, though: she has her stock Q and A, and just keeps shooting them without even trying to hear out what people say. I bet it goes a long way.
What was worse, this one pries what I send out. This seems a bit too inappropriate and a breach of the professional codes that the USPS employees are to adhere to. Aren’t we in the US instead of the communist country she was from. And this was neither one isolated incident nor due to something excusable like language barriers. This was her characteristic conduct every time I ended up in her window. What she needs might be some cultural re-​education, I mean, training. Good luck, USPS.

I mean, its a post office, right? You expect that it will be a nightmare. So when you try to deal with them, your expectations are already lowered below any other customer service you would expect otherwise. That said, the Park Slope post office still manages to disappoint.
I have never mailed anything from this location, but have had to pick up a packages from them that they cannot leave at my house about once every four months. For every painless pickup there are three nightmares. I have had the package window ignored for 10 minutes while a line of people built up out the door because an employee was on their cell phone. Eye rolls abound at any questions, however important. Sometimes the whole job is performed without a single word spoken, frown firmly entrenched. And I promise you, I am a polite person…
Today, in trying to track down a package that the postcard mysteriously vanished, leaving no trace of my package, I was hung up on three times. Someone finally admitted that they didn’t want to find my package right now. Oh you didn’t? Sorry about that, I’ll call back when it is more convenient for you to do your job!
And I wonder why I send everything through FedEx and UPS! Yet, as long as businesses keep using Priority Mail, I will need to deal with USPS…

It’s a little weird to Unilocal a post office, but I feel like I should refute the negative reviews. I’ve lived here for a year and a half, go here anytime I mail anything and have never had a bad experience here. The ladies behind the counter have always been super friendly and fast. It’s crowded, yes — its a small space in the middle of a very busy neighborhood. And its not pretty because it is a Post Office and it doesn’t have to be pretty. Everyone needs to simmer down (simmer down now). This place does everything it needs to do, and does so efficiently.

It’s a Post Office. But the employees, while sometimes rude, do not scream and yell and hurl abuse the way they do at the Kensington P.O. I’ve actually had people be quite nice to me at the Park Slope P.O. And they have a stamp machine, which helps you skip the line.
My test for post offices: if you are super nice, are people nice back to you? The answer, for this post office, is yes. (In Kensington, you can go in as sweet as you like, and they will still spit poison at you.)

The woman working there refused to hand cancel the invites I was mailing. (If an item needs to be hand canceled, then is it even legal to refuse to do it?)

Small… Smelled weird the few times I went… 8 times out of 10 there will be only ONE employee behind the counter and 9 times out of 10, they’re rude.
Not my favorite place to buy stamps but it’s close and will have to do

Usually do not have enough windows open for capacity… Or just have too many novice customers. However on my recent visit they had a check in person whom guided you to forums, documents needed, etc etc… Wait time was greatly reduced due to this addition.
other than that… it’s a post office… You go in. buy your stamps, mail packages do mail stuff… Keep in mind. Smiles are optional, and so are the forgotten customer phase, «thank you.»