US Post Office

On December 16^th I had a shipping label for a 5oz padded envelope for priority 2-​day shipping. I was worried if I dropped it off in any old mailbox it wouldn’t make it there before Christmas, so I put the envelope in the mailbox inside since it’s collected three times a day.
On December 22^nd (6 days later) it showed up in my mailbox marked as a heightened security concern (which is only if a package is over 13oz or being shipped internationally… which mine was not).
Waited on line for 40 minutes to find out «she doesn’t like when people put packages in that mailbox so she sent it back to you.»
Preference over policy AND they sent it back late so I couldn’t send it back out to get it to the destination in time for the holiday.

I love this post office. It’s small but the people who work here are friendly and efficient and always move everyone through with a smile. It might be the best post office in Brooklyn.

Please don’t everyone come here or it might be ruined!
This is a pretty good post office. Workers reasonably nice. Fairly quick. Dare I say pleasant experience? At least not horrid. So much better than the abyss of 9^th St.

This is a small post office, having only 3 service windows and one blue post box for dropping mail. Typically only 2 of the windows are used, but I have seen employees take customers at all 3 before once or twice. Because this is a somewhat busy area, this office can get busy. I often have to wait in line for service. But only around the holidays is the line quite long, which is understandable as more people are needing shipping services during those times. During the holidays, I have also seen the blue box filled to the point that it couldn’t accept letters. While that should have been attended to in a little quicker manner than it was, it was about a week out from Christmas and I could tell the workers were going as fast as they could. The point I wish to make here is that this is a somewhat busy office which is also small. They do their jobs, but if it’s a peak time for service, you can expect longer waits.
Because of the size of the interior of the office, I typically pack any packages at home instead of at the office. Countless times, while I’ve waited in line for service, I’ve seen other customers struggle to pack multiple or large boxes because there is little room to work once there is a line of people waiting. So, come prepared! Or pick up boxes ahead of time and pack at home for drop-​off.
The ladies that work here can come off as rude — I was kind of offended on my first visit after moving into the neighborhood. But after visiting a few more times, I realized I was over-​sensitive. They’re not rude, just a little blunt sometimes because there is always a customer behind you and they try to get everyone serviced as quickly as possible. It was on a slow day there when I dropped off a package that one of the ladies asked if a previous package I’d sent out made it to my mom by her birthday. It surprised me because they’re usually just quick with short answers to get the line moving. But it made me realize that they DO listen to their customers, they just want to provide fast service to everyone when there are people waiting. They just don’t chit-​chat when there’s a line. Which, if you think about it, is good. When you’re waiting behind someone who is just shooting the breeze with the teller, you just want them to hurry up! So, it took me a bit to see it, but I realize they’re on-​top of providing the fastest service they can.
To top it off, I once ran there to make it before they closed in order to ship out a package. I arrived probably 2 minutes before they were supposed to close and there was a line of a few people. A lot of businesses would have locked their doors by then. Alternatively, a lot of employees would have been annoyed when they dealt with me for coming in so close to closing (which I hate doing and normally try not to do, but it was an emergency!). But the ladies were still helpful and even stayed open a bit later for more customers that came in after me, when by then they definitely should have locked the door as it was about 15 minutes past closing then.
It would be 5 stars, but I’d like it if the office was cleaner. It’s an older location and could really handle some updating or at least a really deep-​cleaning. That’s probably a budget thing, which I’m sure this individual office can’t help, but still.
All in all, I walk to this post office if I have the choice. I try to avoid busy service times (before work, during lunch, just after work — which is right as they close — and just before holidays) or I plan to wait in line. Their lines are fairly quick; the usual ladies there work quickly and efficiently. Their quickness can sometimes make them seem unfriendly, but really it is ultimately more satisfying to get through a long line quickly than it is to have the teller ask how my day was every time I’m there.
If you’re looking to avoid the 9^th Street office, this is just a short walk from the Prospect Park stop on the F.

LOVE this post office.
The polar opposite of the one on 9^th Street by 5^th Avenue, where the entire staff seems completely intent upon making the US Post go out of business.
The people here are friendly, the service is informed, efficient, professional. The lines move quickly.
If you’re reading this while waiting in line at the 9^th St post office, chances are you could leave, catch a bus, get to the Windsor Terrace office, and do your thing and it would all happen faster than if you had waited there in line.
THANK YOU Windsor Terrace post office and postal workers!

The only good post office in the neighborhood. Very friendly staff, and the lines are never too long. Just know that if your package is too big to fit in the window, you’ll have to take it to the 9^th street station, so don’t try and ship anything too big here. Other than that, this location rules.

I love this post office. Everyone there is friendly, helpful and efficient. I’m there every couple of weeks and think the people who work there do a terrific job and actually enjoy their jobs. So grateful for a nice P.O.

I’ve walked out of other local post offices practically crying or so enraged by the rude incompetence. Not here. They remember you, they are friendly, and it is stress free. The best.

My zip code actually forces me to go to the McDonald station to pick up rouge packages. However, if I have to mail parcels I always come here instead. The services is fast, pleasant and convenient from the train. It is small so the best times to come are on off days and hours.

i think the hours here stink, but that’s all the bad stuff i can say. the staff has always been friendly to me, though i don’t usually have difficult things to mail. however, when i have needed assistance, or when i have made an error, the staff has always been quick to help me and let me back in line when i am ready with the fixed issue.
but due to the small window of hours I have to dock it at least a star.

Not bad. Lines move a little slow but usually aren’t too long. Postal workers are friendly here.

I don’t know what all the backlash is about this post office but the employees were very friendly to me and let me use their tape which is quite rare at the other post offices unless you’re shipping priority (they usually make you buy the entire roll).

I do not understand the very negative reviews of this place. I have lived near this post office for over 10 years, and most of the people who work here are very nice. It has a friendly, neighborhood feel — the employees seem to know many of the customers, something that cannot be said for the big post offices. It’s a small post office, so it can get crowded around tax time or the holidays, so plan ahead if you need to send something at these times.

One of the WORST Post Offices I’ve ever visited! The hours are a joke. open after I’m already at work, closed before I get home in evening, CLOSED WEEKENDS. When I manage to get out early and head over on a friday there is usully only one window open while other employees mill about behind the window chatting… No matter how long the line is!
I use the US Postal website at home to purchase and print my Priority Mail Postage & Label. According to the site, all I should have to do is hand an employee the box and be done. NOPE! They want me to wait on line. Fine, I wait on line and then because I use a business return address that is not located at 11 215, they dont want to accept the package. The label & receipt clearly state that I am «MAILING FROM 11 215» but more than one employee tells me they cant take it. I go home and print the instructions from the USPS website & finally they accept the box and tell me that its «just this one time». Each time I visit, its the same routine. I’ve filed reports with the Postmaster General in NYC who cant even believe that Im having this problem. UGH!
Even though I live a half block from my local 11 215 Post Office… I usually haul my stuff to my office and go to the Rockefeller Post Office to mail packages. They have a drop box for packages and employees usually offer to take the package from me if it looks too large for the drop box.

This is the worst station. I’ve been treated so absolutely horrible at this post office. However the line usually isn’t too crazy. Hours are really bad at this one.

I haven’t needed it yet, but I wanted to get the info up here so it would be handy.