NYC Galaxy Beauty Center

I wish I could give it no stars. Worst spa ever. Very rude «receptionist» that then claimed she was the owner… so very rude owner. I had an expired groupon that over the phone was told would be honored. I get there and the person who claimed to be the same one decided not to honor it because she did not see my number pop up in the telephone system. (I had said that I called 3 – 4 times and no one called me back). She said that she only had a record of me calling twice. Um, first of all… isn’t that enough especially given their fancy call tracking phone system. Of the calls that she did see in the time range of a month going back… one I did not leave a message, and one I did. I asked why I did not receive a call back, and she said, «it happens.» I mentioned that I called earlier as well… it was not all in the last month, so she when to check back to that. I also told her I had multiple phones… she asked for the #‘s, but I did not give them to her. I was promised a service at a discounted price over the phone, and I did not come over to be interrogated and be called a liar. I know that I am not, and had absolutely nothing to prove to this girl. Yes, girl. I would not call her a woman given her maturity level. She actually said to me that she did not want or need my business. Um… they would not be on groupon if they did not need the business. Given all this, I decided against using their services. Also I told her that she should tell the person that was going to provide the service that she was losing out on a $ 40 tip as I always tip 20%. That would have been 20% of the full price. She then called me a liar as «no one ever tips more than $ 10.» Given the service people receive, it really is not hard to figure out why the tips are low. She did give the money I paid to groupon back to me, but the whole experience was so upsetting, especially when I came there to relax. I will never go there again.

I bought 2 deals from Groupon just to try this salon, which is not far from my home. After I had my 2^nd body wrap, I actually bought promotional package for 6 more, because I loved it so much. The facials are also good. The staff is very friendly and accommodating, the owner is very professional and helpful. Will definitely be back for more services. Thank you, ladies!!!

Overall, people were friendly and place was clean. However, I paid for a 60 minute deep tissue massage and just the atmosphere did not feel right. First off, I was told to get undressed while the masseuse stood there watching, occasionally turning around. It just wasn’t relaxing. The window was open and I was able to hear the traffic of cars and buses honking. The room was cold and my feet were exposed the entire time (the rest of my body was covered with a blanket.) The actual massage did not feel at all professional– the masseuse definitely was not experienced. She did not evenly massage my body and it definitely was not deep tissue. The whole time, I thought about getting up and walking out, I couldn’t wait until it was over. Although I paid for a 60 minute massage, the massage ended after 50 minutes (not that I was upset). Don’t waste your time or money!

I had 2 facials at NYC Galaxy Beauty Center so far. very pleased with the results. Mila is doing magic! she cleaned my face accurately and thoroughly. very attentive. I had a lot of black heads and acnes. now my face looks much better.
I will definitely come back for another facial.
thank you!

bought a deal on groupon and gave it to a friend as a birthday gift… very unprofessional staff my friend got there 10 minutes before her appointment and was told that she was over an hour early completely false, how could she have been an hour early if they called the day before to reconfirm her 3:00 pm appointment. to make a long story short my friend left the premises and was called 20 minutes later .She was told that it was a mistake and she should come back for her
embarrassing ! to make matters worst her facial was done very quickly and i must also say incorrectly. her massage was ok. I am only giving it a 2 stars because of the cleanliness of the place. All said and done I will not recommend this place to anyone.

i was there yesterday. very nice place. it‘s clan, friendly staff and excellent service. massage is great

I had a GREAT facial and thought this place was amazing! It was so much nicer inside that the pictures show and it was just overall relaxing. I can’t wait to go back and next time I want to try a massage and a mani/​pedi

Personally, loved this place. Atmosphere is great and staff is very polite and friendly. As for treatments, took massage and facials so far. really impressed with quality and prices! Stay the same guys!