P.C. Richard & Son

Boy where do I start?! I came in to buy a printer and walked out with a new kitchen! Not literally, but soon I will be back. I worked with a nice gentleman name Diego. He was super knowledgable he knew exactly what I wanted and then some! Who knew I wanted to redo my kitchen? He got me a great printer an even better one that I wanted. We started talking and I did bring up I’ve been meaning to redo my kitchen. He showed me around and Now I can’t wait to go back to him and get me my dream kitchen! (I am also in the market for a new TV set also!)
It was a great shopping experience he wasn’t too pushy which I like. I hate shopping and having someone to push me to buy stuff! He took the time even when his coworker was asking for his assistance. If you do go by this pc Richard ask for Diego! He will assist you and not force you to buy anything! Thank you I will see you soon.

The only P.C. Richards I go to. Friendly and knowledgeable staff along with a wide variety of electronics and appliances. Parking on the side of the building is also very convenient. Always greeted as soon as I walk in the door. Definitely recommend this location.

PC Richards ended up responding better to the incident I described above. They scheduled another technician to come by to our house, though not shy day the technician was also late. It seemed that the technician, who is not employed directly by PC Richards, was told to come a completely different time than we were told. I recommend that PC Richards look into to finishing a new technician company to service its warranties down the road.

Steve, the manager helped me with finding an air conditioner for a very large window. His expert advice was much appreciated. The unit worked out as he advised. Very happy with my experience.

Went to PC on Flatbush Avenue for Weber grill needed to take with me for a pool party that night. Since it was right after the 4^th of July, none of the stores in my neighborhood had them available and I had tons of food to grill. I was desperate so I walked in and mgr Steve sold me one right off the floor prebuilt and had it delivered within 2 hrs! What a life saver. The grill worked perfectly. They have a small but acceptable parking lot and felt a nice vibe from all the workers… I will shop there again and tell my friends that those people care about they’re customers. And they have a nice bedding dept too that I wasn’t aware of.

Silly me! Should have gone directly to P.C. Richard rather than waste time shopping around. Lowe’s seemed like a good deal so I bought a fridge there and then canceled (if you’re interested:
).
At P.C. Richard I was happy to see my longtime saleslady, Holly. I told her exactly what I needed and she pulled fridges out of the database in her head and the computer. As usual her info agreed with my own online research. We set up my order for the same fridge I had ordered at Lowe’s, in my primary color choice, price-​matched, with a 10-​year warranty at the same price as the 5-​year. Also at P.C. Richard there’s a good selection of smaller appliances. I was looking for an extra-​large microwave with a 15-​inch turntable. I checked online reviews with my phone, and many of their ovens had good reviews. I chose one and had it delivered with my fridge.
Weirdly, on delivery day the fridge came damaged and I refused to take it, just like with Lowe’s. But whereas Lowe’s didn’t have another of the same model in any of their NY-​area warehouses, P.C. Richard had 30, so re-​delivery was simple.
Delivery from P.C. Richard is always smooth and easy. On the evening before delivery you call the automated service and get your 4-​hour window. In my experience, the trucks are on-​time and they call you when they’re about 30 minutes away. The guys are polite, neat and clean, and so is their work. They don’t track in a lot of dirt or disturb anything else in your home. They remove every bit of packing material and take it all away with them.
I asked Holly why so many brand-​new appliances are damaged, and she said that nowadays they’re stored in plastic wrap rather than individual boxes. Holly has seen it all in this business, having started 40 years ago at Cirro’s, a store fondly remembered by boomers and their kids.

I recently purchased a condo and was in search of new appliances for my kitchen remodel. Walking into the store alone was an amazing experience. I was immediately greeted with a smile. I was so happy that the man that helped me was knowledgable in everything that I wanted to buy. He didn’t just sell me. He asked great questions to help me get exactly what I needed. He was extremely patient and kind and informative.
I am extremely confident that I made the best purchase, at the best prices, at the best place. I will be going back for a BBQ grill next.
Excellent prices, superior customer service, quality products, and the rebates, OMG. I mailed a PC Richards rebate and received the check back in less than 2 weeks.
Highly recommend anyone to go to this PC Richards.

Excellent Customer Service.
My invalid mother inlaw needed a new TV and with us living in North Carolina I could only make calls to do this.
But I have done business with her local PC Richards before and found them to be very helpful and accomodating which is why when her TV crapped out I turned to them.
Typically when orders need delivery they have to come from the Main Warehouse and it can takes days to schedule this but the kind gentleman at this store arranged to have a young co-​worker personally deliver it and set it up for her on his way home.
They delivered and set it up for her the same day. It made a very sick woman very happy. It’s gestures like this that make me want to do business with companies like PC Richards.
Thank You Guys. Great Job!

Great customer service… excellent pricing I have pulling supplies my ManCave and home with electronics from this PC Richards I would recommend this place to all my friends and family members.
BK Shops!

Best experience I’ve had in all the retail stores that I’ve been to from P C Richards. As soon as I walked in, I was greeted right away and the reps were very knowledgeable of their products. I would definitely recommend them to my family and friends.

I went there with my family and was deeply disappointed. In addition to be treated with contempt, they would not service us immediately. Being completely ignored for more than fifteen minutes, I came in with the purpose and full interest in purchasing two phones, yet the associates on the floor were more helpful to the others who were buying a big screen television with LCD screen displays and the man buying a blu-​ray player. I never seen such haughty attitude problems, complete with eye rolling and lackluster responses, as if I was bothering them to ask them to help me and my family. I do not understand why customers are treated like this in Brooklyn. In addition, they were slow in entering our information and acted extremely rude towards us while filling out our invoice for personal information.

In the past couple of years I have bought two refrigerators and a plasma tv from this store. The salesmen are pretty good though I don’t know their level of knowledge since I always know what I want before I walk in the door. However, they don’t push those ridiculous extended warranty contracts or useless accessories. Their prices have been the lowest, deliveries were on time and installations were done neatly and professionally. When one fridge was delivered they left the boxes by the side of the house instead of removing them and shortly after I called the store they came back and took them away. When I bought the tv there was a price reduction a couple of weeks later and they refunded the difference with no hassle.