Subway

Omg worst costumer service I’ve seen in long long time. Saturday December 20 1:30 pm had to walk out sandwich half made, the two employees were in no rush to get the job done. 86^th street subway in and out nice and smooth.

I am a big fan of Subway and go to a Subway for lunch at least 4 days a week. This location has failed so bad. I felt the need to write in to «report» how they are failing on the Subway website.
Below is what I wrote to corporate:
I almost always get a Veggie Delite salad, or sometimes turn a Spicy Italian into a Salad. Every once in a while when a new sandwich comes out, I will give it a try.
Today I decided to get an Eggplant Parmesan Footlong and a Spicy Italian Salad.
The woman that helped me did not use a knife to cut the bread but instead tore it open using her bare hands (no gloves). I decided not to get the sandwich after seeing that and proceeded to order the salad.
The lettuce was not fresh, and I guess it was rinsed in water in the morning when they put in in the case as it was soggy and dripping. The spinach was withered and most of the veggies were mixed up with other veggies. This is a problem for me as I am allergic to red onions.
I let her finish the salad, but once I took it home I had to throw it away as there were 2 pieces of onions, and after seeing the withered spinach and soggy lettuce I was concerned that I might get sick from the lack of freshness.
Please please please, talk to this franchise owner. This locations needs to be trained on how to keep the veggies fresh and their workstation clean. Overall food safety training might improve this location alot. However I will not be back to this location. Which is unfortunate as I am in the area alot.

Subway rarely fails when it comes to picking locations for their next store.
This is the perfect spot for this shop on the site formerly held by the Little Language Playhouse, it’s a busy area with lots of activity during the day and night and this store will do well here.
The space is small and only has room for a few high chair tables so keep that in mind if you are looking to stay. You know the deal with all Subway restaurants so it’s most likely that you know what you want when arriving and this place will have everything you are looking for.
This would be a 3 and a half star review but the 4^th comes for the fact that they deliver! It’s free too! Genius move by management, especially in this neighborhood because they will make a killing.
One dose of reality i was shown here on my first visit was the ice block of frozen flat bread that was lifted from the freezer. I always knew it wasn’t «fresh» but they probably should have some room temperature flat breads ready instead of pounding the ice solid block on the table in front of you, heating up one for me and then asking what i wanted on top.
So, yes, the flat bread is frozen solid, but it’s healthier than McDonald’s (unless you are a triple meat and pound of ranch sauce kind of person).
OK, I’m off on another tangent, this place is fine, enjoy your sandwich if you like your server wearing a Yankees hat… i’m a Mets fan.
Happy New Year