Union Garage NYC

Came here to get the ram mount for my cell phone. I love this place because you know they have the top gear for sale and none of that cheap stuff. I always make sure I skip my dealership and head out to Brooklyn when I need good riding equipment and this place has most of our urban riding needs in stock. I will be back yet again to get some gear for my wifey (her jacket is trash)

Their level of service and carefully selected product portfolio are fantastic.
It took me two tries to get the right helmet and jacket but I ended up with a combination which is safe functional and that I love day in day out.
Most importantly is that I have a helmet which fits. I would never have gotten this customized fit (swapping out helmet padding for the right size for me) by ordering over the web or for that matter … In many retail shops in NYC.
It’s a bit of a haul from Upper Manhattan look on the web site and call in advance.

Really nice motorcycle shop. Came in looking for gloves and ended up having a complimentary espresso, and bought an excellent iPhone/​EZpass mount and a UG t-​shirt. Chris was great-​took his time discussing a variety of motorcycle accessories and never made me feel as if I should buy something. I’ll definitely be back.

Great motorcycle shop!
I came to visit on the hunt to find a specific riding jacket. Unfortunately, they did not have the size I needed. But that was not an obstacle! Conrad tracked down the jacket in the correct size. He was extremely helpful and got it to me a day earlier than expected. (Mind you this jacket was sold out EVERYWHERE) Definitely going to shop here again. Very helpful and knowledgeable staff.

This place is fantastic. While the selection is of course smaller than what you’ll find online, the products for sale seem to have been selected for quality. The employees are friendly and knowledgeable and, lastly, the store takes full responsibility if you have a problem with a purchase. I purchased a Rev’t jacket there and about a month later one of the buttons popped off (Otherwise, the jacket was and still is excellent). I called up Union Garage and the owner not resolved the issue but also compensated me for the inconvenience.

I ordered an item on their website and then got an email saying my order was canceled because of some glitch in the price listed. I think a business with good customer service would honor the advertised price or at least offer a coupon for the hassle, they didn’t extend either. This just comes off as bait and switch. Would not recommend.

My boyfriend and I really like this place. We both ride and they have a good selection of gear but most importantly you’re met with great customer service. I can’t remember the girl’s name but she was incredibly helpful and patient while we both tried on many helmets. My boyfriend had actually been wearing the wrong helmet size for a number of years only going off of the «feel» rather than actually measuring his head (ridiculous, I know). He finally figured out the size he should be wearing but they didn’t have that particular size in stock yet although it was already on the way with their next shipment. We normally do our ordering online but this is somewhere that we will return to purchase items solely because of their customer service. That’s very important to me. We’ve also been to Jane a number of times and have never once been helped for gear.

They’re expanding to the space next door, but the small square-​footage at the current shop accounts for this place’s unusually great concentration of awesome, obscure motorcycle gear brands. I research the hell out of motorcycle equipment before I buy anything, and this place stocks all the best stuff — Rev’It!, RAM mounts, Schuberth helmets. It’s all top-​tier stuff, and they have a lot in stock. Getting to try stuff on (rather than gambling by ordering online) is worth the trip to Red Hook.
All the guys at the shop (Conrad and another girl whose name I can’t remember) are unpretentious, know a ton about their products, and are worth meeting just to talk bikes. They always have people coming in just to say hello, which says a lot about a store. As a San Francisco riding transplant, glad to find this hub for fellow New York riders. I’ll be ordering my next bit of gear through them. The expertise of the folks in the shop is worth it.

No clue what curt f and Mecca j are on here, my guess is they’re employed by or friends with a competitor. Or just can’t be pleased regardless. Enough on patently fake reviews and on to substance.
The guys are quite helpful and the prices match every single place I’ve shopped online. I’m talking revzilla
and motochanic, the largest online stores out there.
Union has a small selection of items that don’t make you look like a branded rolling asshat and keep you safe. It works for me, lower key high quality gear that doesn’t announce ‘Hey I have a yellow cbr that matches this jacket!’ (Apologies if that’s your thing)
Ride safe everyone, dying is overrated.

I love this place. The staff is always really helpful even though I am looking for some of the most basic equipment. They’re willing to talk about their personal experiences with some of the equipment. It’s a fantastic neighborhood resource.
However, keep in mind that this place sells premium equipment at premium prices. They do not stock lower-​end, low priced products. Keep that in mind before making an impulse buy.

Worst Customer service ever. Jane Motorcycles is ten times better with merchandise, and customer service!

Although I have never been to the physical shop in NYC, I have spoken to Chris numerous times via email and on the telephone. He has been extremely helpful with helping me get fitted for great gear I have purchased.
Also the Robinson Jacket that they collaborated with Vanson is a top quality jacket. Very well made, sturdy, and stylish. I have purchased items from their online store that I could get slightly cheaper from other places because of their exceptional customer service and their small town, small business attitudes. Right on.

I love this place. Great people.
Went in when I first got my bike and had nothing but a helmet. Found a sexy sexy sexy Aether jacket and some mega erotic lee parks gloves — so now i’m a mega cool guy when I cruise about. Great spot.

If these guys were selling ego instead of moto gear, they’d get five stars!
Be prepared to be ignored and looked passed while you wait to spend money while they tend to their personal friends just hanging out in the shop.
Also, be prepared for a very limited selection backed by their attitude that anything they carry are better than brands that are industry standards in the field. (helmets are laughable!)
Hurts to say it, but I get better service off my usual mail order place… at least they answer the phone with a friendly «hello» and make exchanges easy enough when something doesn’t fit quite right. I have feeling these guys picked up their attitude from the owner of the garage next door, who has some interest in this shop.
My advice: steer clear. It will soon be something else soon anyway with the business formula they are following! :(

This place has a 5 star rating by every reviewer. It’s for a reason.
They have a passion for all things motorcycle and it shows.
This is probably the best place in NYC to get your gear on.
First — it’s on a great block. Custom motorcycle restoration and repair shop next door. Down the block is a Vespa repair shop. Calexico is nearby for lunch or dinner (delicious). There are always cool bikes either next door or even right in front of the shop. That alone is worth the visit.
The owner chris and his employees are more then helpful. They are patient. Low pressure. Informative. If they don’t know something about a product they google it before you you could turn around. They are very friendly and never make you feel out of place just for being a new rider (which I am).
Over the past 5 months I bought 2 helmets, a jacket, pants, boots, 2 pairs of gloves, a Bluetooth system for my helmets, neck warmer /​wind blocker, and a license plate bracket. I’m on my way their shortly to pick up a new tire gauge.
I started small with just a helmet and gloves. I kept coming back for more.
I spent many many hours in the shop over the past few months just trying on gear and thinking about usability. They never pressured me or even seemed annoyed like the time I tried on helmets for 1.5 hours straight and didn’t buy anything.
They are fairly priced and honest.
They have a great sense of community and hold random great events.
Follow them on Instagram for amazing photos of great weekend riding shots and beautiful random bikes. Follow them on twitter and Facebook to see new products or specials.
Of last note — they recently got in to manufacturing. They put out a truly beautiful jacket that they designed themselves. Make sure to check it out.
Chris if you are reading this, best of luck and thanks again for helping me enjoy my motorcycle.

I needed to gear up from head to toe after 20 years off motorbikes. Chris was welcoming, generous with his advice, and did not push for the hard sale even though he stocks the best gear around. You will get every thing you need to meet your needs at Union Garage, and you also feel like you belong to a community of riders who want to hang out together.
To anybody who needs a piece of gear, some sound advice, or just to have a chat about bikes (do drop by the awesome service shop next door…), you will be hard pressed to find a better place in the tri-​state area. What are you waiting for?

I was only along for the ride so to speak during my visit. I was not the one actually purchasing anything motorcycle related but spent a good amount of time in the shop listening to the sales process and getting to know the guys in the shop. I was impressed by how knowledgeable, friendly and honest the sales guy was and by his willingness to make sure everything was taken care of. The shop is small with limited merchandise but they will order anything for you if needed.
My favorite part were the gorgeous custom shelves.

This place is great! What they lack in retail floor space they definitely make up for in customer service. I walked in looking for a open face helmet from Bell and after a few different tries and a head measurement due to my apparently irregular shaped head (thanks mum & dad!) I was encouraged to take the helmet and goggles out for a spin. Definitely was not expecting that recommendation nor level of trust.
Chris was fantastic the whole way through and even offered me some espresso. They have a great (but small) selection of gear from Rev-​it, Schott, Bell, Gore Tex amongst a few others. I ended up leaving the store with this awesome jacket from Rev-​it called the «Opera jacket». Think Mad Men meets Motorcycles.
Besides the retail space they also have a repair shop and specialize in vintage bikes (think Moto-​guzzi, Norton’s, etc).
I don’t usually asked to be put on business mailing lists but this was one store I couldn’t pass up. They had so many things I’d never seen or known about in motorcycle gear.
Will definitely be back much to my wallet’s chagrin.

My favorite motorcycle riding equipment destination. I get to try out everything, and it’s two blocks away (not kidding) from my house — though I am not sure how «good» this proximity is as my riding gear expenses seem to have taken a life of their own and have started multiplying by themselves.
Very knowledgeable staff, well balanced, highest quality selection — which is a great plus. Imagine being thrown into a department store and trying to figure out what’s going on on which shelf and what isle; then compare that mental image with this one: you have a specific, targeted and high quality selection that comes in with a cup of espresso and live chat in front of you.
Can’t get better than this.
Now, let me try that jacket, please. Yes, medium, and large, and I want to compare it with this one… and the gloves, wow, nice boots…

Friendliest staff and hand picked collection for any bike enthusiast. They can match online prices most of the time, they have a large selection available in store to try, and there is always coffee, donuts and nice conversations.
My first couple of visits were for purely shopping. But now I’m hooked up and I stop by on my rides and commutes to say hi and check out the new merchandise.
If you happen to be in Brooklyn and own a motorcycle, make sure you stop by Union Garage!