US Post Office

I haven’t had any crazy experience as those listed within some of the other reviews even though I’ve been here a few times.
Sure, maybe the reps aren’t the absolute, most friendly people but can’t hardly blame them. I have found that not everyone is happy in BedStuy/​Clinton Hill.
There’s typically a line waiting to go in on Saturday mornings before they even open which isn’t very exciting but it moves quickly which is good news.

I buy stamps from this post office when I’m in the area. The lines here are not as long as other post offices I’m used to.

My mail was attempted for delivery on a Sunday. Recipient wasn’t home. Mail has then been taken to «Pratt Station, 609 Myrtle Ave, Brooklyn, Ny, 11 205; according to notice left. Tuesday, I called that post office Phone number. The Person who answered seem to have a attitude right at the point of answering the phone, before I even said anything — very unpleasant phone manner. Also, person told me my package isn’t there, even though the notice I have reads that it is. Since the time my package has arrived there (at the Pratt Station, 609 Myrtle Ave) post office (March 6) there seems to be no new tracking details or any new information about my package. It stopped on March 6. On Google and online there are many complaints about that post office location. I believe packages aren’t being handled properly or scanned when necessary and that there is an air of negligence there. Now today i read my package has been returned to sender, when it could have been sent to the post office near my house where it suppose to have been sent and would have been sent if it wasn’t sitting around collecting dust at the pratt station location. It’s a shame. There needs to be better service at some of these post offices and better management of services and personnel! and calls should be recorded or even monitored to ensure that customers are being dealt with in a courteous and respectable manner when they call their local post office. Usps has a lot of improvements they need to do, and those improvements should start with making services better in residential neighborhoods where there is always long lines for packages. Obviously something is wrong and business procedures taking place at such post offices need to be more thoroughly looked into.

I wish I could give 0 stars because this is the most awful post office ever. My mail has been lost, or not delivered at all. I uploaded a picture of the delivery girl and she was delivering mail at 9:40 at night! I told her I hadn’t been receiving my mail and she felt really bad because according to her, the man that had the route for years had retired and no one had really taken over gotta route. And she also said all mail delivery had stopped after the storm. I told her that’s crazy and how can the post office do this? She told me that the route wasn’t her route either and that she was only delivering mail to do overtime because she felt bad that there was so much mail that wasn’t being sent out. Don’t even try to complain to the post office because they never pick up the phone! Do not mail anything from this post office and if your have another address, please send all your mail to the alternate location.

Honestly worst post office ever. 1 star is an overstatement. Haven’t been here once where the line wasn’t this long. Other post offices have self service machines and this is a brand new location so why not install one and alleviate some of the line.

As if it couldn’t get worse, I recently learned that I haven’t been receiving all of my mail since at least September 2015. When our regular USPS carrier was off, we received a collection notice for multiple NYC parking tickets. It turns out that the tickets listed were in judgment and notices for each ticket had been sent to our address at least three times, each, over the last 3 months. That means we didn’t receive at least 12 notices for those 4 tickets. After getting online to pay the 4 parking tickets that were in collection (fines payments doubled), we found more parking tickets where the notices had also never made it to our mailbox. Instead of paying about $ 400 in parking tickets, we paid nearly $ 800 in parking tickets. Since this missing mail costs us about $ 400, we filed a formal complaint. We did receive a response, basically an apology and note that the carrier will be spoken to as if that will get us our $ 400 back!

14 people on line and only ONE person at the counter who BARELY speaks English. Every single tax dollar that goes to USPS in NYC is a waste of money.
Rude, arrogant and useless people work here.
Not any different then any other location.
Refrain from going there.

There’s something seriously wrong with the USPS in NYC. Every other post office location in the country that I’ve been to, is pleasant and for the most part efficient. Not here! USPS in NYC is a bastion of feckless, rude, arrogant, children pulling a healthy federal salary and pension.
This location is no exception: they’ve lost packages (never even had that happen prior to living here), ignored hold mail requests submitted online, taken two weeks to send a letter within Brooklyn (a couple times), left packages at our door that required a signature — without a signature (even though they logged it as signed), lost tax forms, you name it, and this is all within the last year!
Just today, the post man dropped our entire building’s mail on the floor — didn’t even bother placing it in the mail boxes!
On top of that, this location is extremely bicycle unfriendly. I’ve seen multiple people try to bring their bike in, and each time they are rudely, and aggressively told to leave it on the sidewalk (where it’ll most likely get stolen). There’s plenty of space inside the post office, so why the backwards attitude?
I can’t believe these morons have jobs! What with tens of thousands of veterans out of work, how is it even possible that these useless criminals even have such comfortable, well paying jobs???
I avoid using the USPS at ALL costs here in NYC — they’re THAT bad.
Update:
Today, they said they delivered yet another parcel to my mail box, but it’s nowhere to be found! This is third world quality service here!