Walgreens

Considering this store is always packed, Walgreen’s should consider hiring more staff. The lines are always long. I try to avoid this store when possible.

This place is a nightmare. The check out line is incredibly long all the time. The staff is less than interested in helping you out.

I have to say that this is a terrible Walgreens with extremely poor customer service. I’ve been here a few times and the lines are incredibly long, sometimes there will only be 1 cash register open with a dozen people waiting. The last 3 times I’ve come here I’ve been greatly annoyed and angered. A few weeks ago I just wanted to buy 1 seltzer bottle because I was so parched. I waited practically 15 minutes on line to buy my 1 item, which wasn’t cold even though it was i the refrigerated area. Then last week I came by just to recycle about 2 dozen glass bottles I’d collected. The lady in front of me had over 100 and the guy behind the counter counted each one til after 8pm. Then when it was my turn, he said he can’t accept anymore bottles after 8pm. I don’t understand why that wasn’t told to me sooner and then he said if I knew the exact number he’d give me the money for them, but I hadn’t counted exactly how many I had so I told him I’d just come back because he seemed annoyed with me. Then about a week after that I had now even more bottles and was trying to redeem them finally. I had counted the exact number up and should have gotten $ 4. Again, I waited on the inexplicably long line with just 1 register open. When it was my turn the rude young girl said it was after 8pm and she wouldn’t assist me. I pleaded with her to please assist me because I’d waited all this time and I told her I knew the exact number of bottles and could tell them. She didn’t want to be bothered with me so she made me step to the side and wait for the manager. The manager lady was even more cold and rude and told me to come back tomorrow. I explained to her that I couldn’t carry the bottles back home and back again to them tomorrow because my back was killing me. I told her the man last week had said that all I needed to do was count the bottles. She said she wouldn’t help me. She raised her voice and embarrassed me in front of other shoppers, which was demeaning and unnecessary. I asked her where is the sign in the store that tells customers they can only redeem their bottles if it’s before 8, she replied they tell people verbally. I told her that was wrong because what I’d been told verbally last week by one of her workers was then incorrect. She didn’t seem to understand how upset I was, that I’d carried 4 huge bags of bottles, just wanted to get my $ 4 worth, and be done with it. After that experience where I felt the manager was inconsiderate and I didn’t deserve her tone, I won’t be returning to this location ever again (or any Walgreens for some time).

Line could have been shorter but it was okay. Your average Walgreens in Brighton Beach. You could do worse.

I have to update my review for two reasons… the long slow lines still remain here but there is one cashier who is very nice and friendly and actually takes pride in her job… her name is Stanislava. The people behind the pharmacy are nice as well.
The second reason is to address Melanie. I never said that working at Walgreens was a bad thing. What I was saying was the staff acts like «this job sucks so I am just going to be miserable and work as slow as possible». You whole review was about how one lady was verbally treating the other lady, yet you come on Unilocal and call people assholes… smh

Typical walgreens. It’s not THAT BAD.
They usually have a decent stocked selection of the usual drugstore items. And have specials that other walgreens don’t have. Occasionally I have had to ask for an item or two because it wasn’t stocked on the shelf. In the paper goods aisle be prepared to dodge a box or two or three because there are always stock there to be put away.
The pharmacy I have used once. I had an issue with getting my rx filled, and although it was close to closing time the pharmacist worked with me because I was sick and got me what I needed. Kudos to her.
The biggest issue is the check out line. It is always long and there are usually 3 check outs open and still the line is long. And occasionally there will be someone who is standing there acting like they are in line and cut the line after you have been standing there for 10 minutes. And when you ask that person to get in line you are usually met with a «I’ve been waiting here for a while» excuse. So beware of line cutters and rude people.
Overall the experience is fair.

Screwed up my meds! Staff doesn’t know anything about over the counter meds or vitamins. Service on the same level as the DMV!

This Walgreens is horrible
I order two 4×6 photos and got them Printed in your Brighton Beach NY location. It stated .41 cents in the Website but I got charged when I went to pick them up $ 44. Honestly this is ridiculous.
The reason they gave me that price was that these were passport picture. But I really think this is abuse of the system. Most staff does not take good passport pictures. I am a photographer and I don’t see why I can not take my own pictures and send them to get printed and not get overpriced by 100 x.
I really think this is an issue and the Walgreens team should not abuse the system in this way.
Plus the people there are rude

Well I agree with Chris that the line here BLOWS, but hey Chris, don’t be an asshole about people having a job at Walgreens, there’s nothing wrong with that. It’s probably not the cashiers’ faults that there are only two lines open. Also, it’s register DRAWER, not draw… :P
Anyway, I came here last night and witnessed a crazy xenophobic tyrade by a non-​Russian lady against a Russian lady, and none of the employees or security did anything about it. I was standing in the aforementioned line of at least ten people with only two registers open, when all of a sudden this woman started yelling that an old babushka had cut her in line somehow. The woman started yelling, THIS ISN’T RUSSIA, THIS IS AMERICA, WE WAIT IN LINE HERE. It was really uncomfortable and obviously a breach of civil rights laws…
So security comes over and does… nothing. The woman is STILL yelling about how the babushka should «go back to Russia,» and saying, «you people» in reference to the Russian immigrants and Russian Americans (the most ignorant kind of biggoted language, ughhh), and the security guy, who by the way was African and who I would have hoped would be equally appalled at this obviously xenophobic attack on a resident of the RUSSIAN neighborhood of Brighton Beach, just laughed and halfheartedly made sure that the two ladies didn’t go at it physically. Obviously the issue stemmed from a language barrier between the two women, but he didn’t do a thing about the fact that this woman was not only screaming obscenities at the poor babushka, but she was also enciting the guard to agree with her — and by doing nothing, he basically did.
At one point, someone muttered, «You’re in Brighton Beach lady, this IS Russia,» but mostly all of us looked on horrified. I wanted to scream at the lady for being so ignorant, but I get a bit tongue tied when put on the spot, sadly. But what I would have said is: Do you seriously think people don’t stand in line in Russia, or that native-​born Americans never cut in line? What if you replaced the n-​word with «Russian» or «you people?» Would it still be okay to say what you’re saying??? You’re a prejudice, nasty, old bitch. What does ethnicity have to do with cutting someone in line? The poor babushka kept saying, «that is not right, what you say, that is not right.» Poor dear.
I can’t believe security did nothing to help the babushka, who I saw as I left standing outside on her cell phone, very upset; they did nothing to help the woman who was attacked for «cutting line,» and they let that dumb biggoted b. leave unscathed and still screaming about «you people,» None of the cashiers said anything either, not that its their job, but still. The whole thing was incredibly unsettling and I will never go back here again.
Walgreens in Brighton Beach, you really suck. Welcome to being one of my less than 20 one star reviews of about 600 total reviews.