Crate & Barrel

My wife and I love the furniture from Crate & Barrel but out of the 3 pieces of furniture we’ve ordered all three have been damaged beyond repair from their delivery department. If you plan on ordering a piece of furniture from them see if they have it in stock first and make sure you check it fully for damages. Their delivery department obviously doesn’t care about their pieces and it will most likely show up damaged. I hope they fix their delivery system, but I doubt they will and that is why my wife are going to shop elsewhere.

My fiancé and I recently did our wedding registry here and had a fantastic experience. If you are planning on going in to begin a registry, ask for Clara. She is a wedding expert. She helped us with so many things we never would have thought of and even let us set an entire table to envision what exactly we wanted for our house. We also left there with our first wedding gift, compliments of the store.
Great experience all the way around.

Came in find a silverware holder for our new silverware. The lady behind the register was incredible! She helped us find the perfect holder. She also went online to check another competitive store to see if we could find something else that may have worked better since my fiancé was not as sure as I was about the product. We loved her and her customer service. Wow! Never experienced service like this! She deserves a huge raise! So refreshing to have this phenomenal service. Nice!

I recently moved to Colorado and have made many furniture purchases from this Crate and Barrel store, and one thing I have learned is that no matter how small the item is that you buy from here, you’ll be waiting at least 3 weeks to get it. Basically, this store (and maybe most Crate and Barrels) keep nothing in stock. Everything that is on display has to get shipped from their primary warehouse in Illinois to the Broomfield store before you can pick it up.
Some things, like my bed or patio furniture, I can maybe understand the MONTH wait for it to get shipped from Illinois. However, I recently purchased two lamps, both in stock at their warehouse in Chicago at the time of purchase, and I have had to wait over two weeks for them to ship to the Broomfield store. Lamps aren’t big… why aren’t they just kept at the store? More importantly, why do they wait two weeks before shipping an item from Illinois? A rug I ordered isn’t expected to get to delivered to their store until the middle of December (three months after ordering it). None of this stuff is custom… it’s just your standard catalog stuff.
What is the point of having a store at this location if they never ship orders from the warehouse to it?

My husband and I registered here for our wedding in store — unfortunately we didn’t receive any of our gifts ordered for delivery from our guests as they we were sent to my husband’s old address. The employee who helped us register failed to ask us any information about delivery for gifts, etc. So now we’re trying to fix the mess. After talking to unhelpful corporate, they made it sound like it was our fault. Needless to say I would not recommend C & B.

I had 5 star service at C&B working w/​Debra Simpson, a furniture associate who works there. I was planning on buying a few couches, end tables and a coffee table, but hadn’t decided where to purchase from. I met Debra while «just looking,» and right away she struck me as very low-​pressure. She was exceptionally professional, friendly, and had very helpful with her suggestions — helping me consider things like, «will this living room withstand toddlers» and «will my aging grandfather be able to get up from this couch without assistance?» She didn’t seem to mind or make me feel rushed in my process, which consisted of returning 3 separate times (twice with a friend) before making the purchase. I felt she genuinely wanted me to be happy with my purchase, and she gave me a dozen swatches to test the colors against the carpet and wall colors in my home. Overall, very impressed, and love what I ended up purchasing.

I buy things here regularly. Lots of fun, good quality merchandise, whether glassware, kitchen tools, bed linens, or furniture.
Sometimes they have to order a size or color on bed linens, or special order size and fabric for a sofa sleeper but there is enough in stock to get an idea of what you want.
I’ve been happy with everything.
The sofa sleeper mattress feels more comfortable than you would think even though the new styles use foam. We’re very pleased with it.

I love their selection in the kitchen section. I bought my first Le creuset on a sale from here and my first and only molcajete too.
I also found the perfect gift for Hubs on our anniversary. I gave him the Vinturi wine aerator. The peeps at the store helped me select it. He is usually not very happy when I try to buy some «wine related» stuff. But for this he even said «wow! thanks». That is huge — coming from the wine snob!
I don’t think I would buy the furniture from here because that is not my style, so I can’t comment on something I haven’t bought or dont plan to buy.
It is my place to go to for most things kitchen, fancy jars, beautiful table linen etc.

Very good store. We just ordered/​bought an entertainment center which was delivered to the local store for our pick-​up. Once we opened the box to assemble, we realized one of the 3 doors was damaged. One call to the store and a new one was ordered, and at the store within 4days. Great service all the way around, and very friendly!

Crate & Barrel is probably one of my most favorite places to go when I go to Flatirons Mall. Their housewares are so awesome and since I am a major sucker for table lamps this place has me ‘Oooo’ing and ‘Awww’ing before I go. So much to want and so little money to spend it on!
Christmas and Halloween ornaments are about all I can afford at this point and time at Crate & Barrel.

This housewares and furniture store is always a winner in my book. The trendy new style is always fresh and shopping here from season to season offers new selections and ideas. I love it.

It’s OK. I’ve purchased lots of small items and a few furniture pieces from here. Scandinavian Designs is better for furniture.

We haven’t purchased much from C&B, as we’re hearty Scandinavian fans, but all of our formal stemware has been purchased here. Let me tell you — it is GORGEOUS and unlike anything I’ve found elsewhere.
We only bring it out around the holidays, as our red and white wine glasses are about a foot tall with very thin stems; quite fragile, but perfect for a formal sit-​down dinner with close friends and family. After dinner, we all generally retire to the family room/​kitchen area and break out the über-​classy champagne flutes for mimosas and reminiscing. We purchased 12 white, 12 red, 12 champagne and 12 short-​stemmed glasses we use for ice water (the type you would see in a «fancier» restaurant) for a total of about $ 325 (about $ 7/​glass).
This coming Thanksgiving will be our 3^rd year using the stemware and we’ve only lost 1 champagne flute (which C&B replaced at no cost the first year). I’ve looked at NUMEROUS other stores looking for those perfect sets of stemware and C&B had exactly what we had in mind.
I would prefer to not spend $ 7 on a glass, but when it’s this fancy, this unique and is only used for special occasions, it all becomes worth it.

Crate and Barrel is a lovely store. My wife and I even registered there for the wedding (don’t tell, but it’s only because they had a day where they gave away free waffles. I’m a sucker for free waffles.)
It really is a fine store. They have a bit of everything for the home.
But for each of those things, you can surely do better elsewhere. I mean you name it.
…well, since I’m not hearing anything from your end, I’ll name it myself.
Furniture:
The best small dining table I’ve ever seen was at Crate and Barrel. But I bought it from Crate and Barrel OUTLET for less than half the price. Sure the outlet is still Crate and Barrel … but I’m not reviewing the Outlet here. Go there instead.
C&B: 0 — OtherGuys: 1
Linens:
Fabric, bed linens, table linens, pillows, and the like are all available.
If you want fabric, go to the outlet agian. They have amazing prices on the scrap bin, too. If you want pillows or other linens, you will find better prices at Target, or better quality at a high end store.
C&B: 0 — OtherGuys: 2
Cookware, Kitchenware, Flatware, Barware:
They have all sorts of great things, but like with the linens, you can find better prices and better quality elsewhere.
If you want better prices, again with Target. If you want better quality, try Williams Sonoma or your favorite department store.
0 – 3
Housewares:
Yeah, everything else. Same as above. I just had to separate the above so I could pimp Williams Sonoma. They’re good.
Green:
Everybody wants to save the world these days, right? Ok, that’s a hyperbole, but I know you do, at least. You don’t want Chinese lead, labor, or craftsmanship, not to mention increasing our debt to them. You don’t want natural resources devastated. You want things made from responsible materials in responsible countries. That means you DEFINITELY don’t want to shop at C&B.
Let me tell you a story. We’ll call it «The Madeleines: A Tale of Betrayal»
Once upon a time, I told my wife that for Christmas, I was promising her home baked Madeleines. As we were moving shortly after christmas, and I hated the kitchen in our then abode, she agreed that it could wait til the spring after our move. Once the move was complete, I went to C&B to purchase that nice madeleine pan, only to learn that it was (cue dramatic music) Made in China.
Distraught, yet determined to follow through on my promise, I made an epic quest 3 stores down the hall of the mall to Williams Sonoma. The lady there introduced me to their Madeleine pan, which was made in France, where the worker was likely paid a living wage to make it, and it was quite likely made of much higher quality material.
The astronomical cost of this higher-​quality, more-​responsible purchase was … $ 4 more than at C&B.
Complain all you want, but $ 18 vs $ 22 for something we’ll have for the rest of our lives is just a no-​brainer. I got the French pan. Madeleines are FRENCH COOKIES. It’s the right thing to do.
Summary:
Let me reiterate that C&B has a great selection of lovely things. I have in fact purchased a number of goods from them over the years. It’s just that I bought the overwhelming majority of them from the Outlet. No there isn’t one in CO, but you can save up for your next trip to the Bay Area (Berkeley) or South Florida (Sawgrass mills west of Ft Lauderdale), etc.
If you want better stuff, go somewhere better.
If you want cheaper stuff, go to Target. (Check the labels for country of origin!)
If you want Chinese stuff, go to Target or Wal-​Mart.