Wedding Design Center

If you want poor customer service and low assistance in selecting the proper dress for your occasion, then use these people. The dresses don’t arrive on time, they measure you incorrectly and will not credit you your 50% deposit if they ordered the wrong dress or the wrong size, they won’t negotiate with multiple orders or repeat business and expect to be overcharged with alterations (which is required because they measured you wrong and ordered the wrong size for you). All other Unilocalers are correct with their complaints with this business. Don’t use them — walk away with your money and positive attitude because these people will suck both from you at the end of the day!

Straight up HORRIBLE! Some of the associates or mangers are rude. There were two nice associates who were pleasant but I forgot their names. The customer service I received from the manager was horrible she told me my dress will be there in two weeks after they order it today then told my friend, the bride, that they’ll put in my order in two weeks. But also I was told I wouldn’t have to pay for alterations since I fit the criteria measurements for their small but told the bride that I have to pay for more alterations. Basically the dress was $ 99.00 plus adding the alteration $ 40.00 cause the length is standard and can’t adjust it plus supposedly alterations I need for the material $ 50.00; comes out to paying $ 189.00 plus tax for a $ 99.00 dress. Then I checked the status on another bridesmaids dress that she put in a month ago and was supposed to be there by now and they said they haven’t put her order in. It’s been a month. Ladies be careful going in and expect for extra fees and rude people!

Will I be back? NO!
I needed a bolero and a veil for my daughters First Holy Communion. Came in and went directly to the register… Stood there waiting to get acknowledged… waited some more… Finally a lady DOESN’T say «Hi, may I help you»… She says «Yes»? I say «Can you help me»? She says «That’s what I said»! No lady that is not what you said!
We get past that little hiccup which I’m already irritated but yet I want to see what they have! Cheesy shoes, ugly tuxedos made of polyester for boys, a few gowns and catalogs of veils and tiaras! I also noticed catalogs for Quinceñera dresses that I myself would not allow my daughters to wear!
I did purchase a pretty plain veil for 30 bones and a bolero for about 20 bones! (I know. I know. Overpriced!)
We get to the register to pay and they total came out to 84 dollars! How? Tax? I wouldn’t have noticed because I was busy with my little girl but the hubby was eagle-​eyed right next to me and caught it! We got an apology but it makes you think how many times this happens!
One star for the veil! I wish I could at least give two stars but it’s unjustifiable!

I walked in to the store, greeted at the door. I notice this is not a regular retail store is a specialty occasion store. I was asked if I had a Special Occasion attire in mind. I notice the store is section Bridal with appointment recommended but not required depending on the availability of the associates. Mob or mog gowns are next to bridesmaids and civil ceremony. The quince gowns are displayed at the windows and prom, evening wear, cocktail and gala dresses are on the main floor. They even have tuxedos too. It’s a one shop stop I invite you to see what this WDCgowns boutique is all about. Nuff said.

Worst experience EVER!!! I made an appointment to try on wedding dresses when I went in I was told I can only try on three dresses WTH! Because I did like one of the dresses I decided to book an appointment with my 7 bridesmaids I was told a deposit amount if we were to order with them «which I planned on doing» during my appointment after five girls were measured and fitted I was told the full amount would be required. I’m thinking that’s not what you told me the lady was so rude to me and stated this isn’t Walmart where you can deposit 10.00 and put in an order, as if I know Walmart rules I do not shop there for clothing (obviously she did) so I bi-​passed her smart remarks and asked if my last two girls could be fitted, she tells me no not if your not buying the dresses (which we were going to purchase them regardless of the terrible service) after she denied to fit my last bridesmaids I decided to leave she yelled at me are you kidding me so your not buying the dresses, then she wanted to make a deal with me as me and my 7 girls left not buying there 200.00 dresses, 200 times 7 you do the math as we continued to walk out she started rolling her eyes and giving major attitude, such a terrible location with terrible employees. I went to Bonita’s Bridal in the mall after and the lady stopped what she was doing fitted everyone plus discounted the dresses because I had over 5 girls, I will be getting my dress from Bonita’s as well.

The associate advised me to set up an appointment to try on bridal dresses when I walked into the store. I was not charged any fee to try on dresses. This occured early this year. Perhaps their rules have changed. Anyway, their bridal collection in the store is limited. They encourage you to look at their catalogs of authorized dealers. The drawback is that you don’t get to try on the dress from the catalog if they do not have it in the store. You only try on the bridal dresses that are in their store. The store is more focused on quinces and prom dresses than bridal dresses. They do have a collection of veils and accessories in the store. Therefore, I give a thumbs down on their limited bridal dress selection, but thumbs up on veils and accesories.

I walked in and was informed that there is a charge of FIFTY DOLLARS to try on wedding gowns. Outrageous. I turned around and left.
Any wedding planning book will tell you that this is a rip-​off move. There are plenty of affordable salons that will charge you $ 0 to try on as many gowns as you like. And think about it… if they are going to nickel-​and-​dime you just to try on the dresses, what sort of fees are they going to slap onto the purchase of the dress???
Offensive!!!
(P.S. I went to the other end of the mall and tried on some very nice dresses at Bonita. Cost to try? ZERO DOLLARS.)