Walser Experienced Autos

I had a wonderful experience at Walser Experienced Autos and wanted to be sure to compliment the entire staff, especially Kerry (the salesman who helped me). I really appreciated the professional support I received as I test-​drove two different vehicles and compared them with others (at other dealerships) over the period of a week. I didn’t experience any pressure and I liked that the staff thoroughly examines the vehicles and gives you a report on them before you buy. I would highly recommend that you look at the inventory at Walser Experienced Autos if you are interested in a quality, used vehicle and a pleasant car-​shopping experience.

Mark, Kelly, and Arturo provided great service during my gotta-​get-​a-​car-​with-​cash emergency.
The Highlights
— Prices clearly marked — visible from your car when driving through the small lot.
— Friendly staff
— Clean office/​showroom
— No bartering — prices are reasonable
— Variety of makes & models
— Upfront about the cars condition — both good and not so good condition
— Treat you like a real person, not just the next sale.
The Story
When I bought a brand new car 13 years ago I swore to drive it until it died to get the full value out of it. Unfortunately it chose to die just months after a big round of layoffs at my former job. Pursuing a lifelong dream to write and illustrate children’s books limited my regular income/​loan options, but Mark Albers actually listened to my budget constraints and didn’t try to up-​sell me or hit me with a high pressure sales pitch.
Buying an older used car I worried that I might just be buying someone else’s car nightmare, but Mark reassured me with the test drive, a detailed Walser inspection report, and the CarFax.
Kelly stepped in to run the numbers for some minor repairs, an top-​level extended warranty, tax and title. She gave me a solid price for my trade-​in that was sitting at Cedar Cliff in Eagan (those guys lost money on the repair with their honest assessment of my old car — I will go back to them!). Kelly got my final total right within my budget.
Arturo, the service manager, coordinated the parts and mechanics to have 4 minor repairs all done in one day. He even shuttled me home and back to the shop — great service!

I had an unfortunate accident with my car, and searched up and down on the internet for options. Being in the Twin Cities, the possibilities seem endless. However, I found my way to a fabulous finish!
After looking at hundreds of cars online, I became interested in one particular vehicle. So, I thought I would take it for a test drive. After getting to Burnsville (via Kelly’s fantastic help), I met Larry — the greatest dealer ever! He took me for three different test drives. He gave me the facts, but left out the salesman pitch. He gave me his personal opinion, without trying to influence mine. I was very appreciative of his honesty and respect for my financial position. Everyone I met there was very respectful and helpful.
Now, some things to know:
–They do not bargain, as their price is far below the Kelley Blue Book value for the vehicle. (I purchased mine for approximately $ 2,500 less than the value.)
–The cars are sold as-​is, but are all drive-​able and in good shape. (i.e. I may need to replace the air filter on mine.)
–Warranties are not included, but may be purchased for extra.
–You get a $ 50 check if you refer someone!
–Since the vehicles are used, the move fast, as should you if you are interested in one.
–Clean and comfortable office/​showroom.
–I never waited to be helped.
–Bring your own coffee. Theirs is terrible!
I would highly recommend this place to anyone looking for a new-​used car. I don’t know when I will be in the business for one again, but I know where I am going to look first! Happy shopping!