Cambridge Gateway Inn

BED BUGS AND HEROIN ADDICTS ABOUND! Left there with bug bites all over my body. Three year expired food and drinks in both vending machines, dirty needles in the hallway and people on the nod outside the door and in the parking lot. When I called to get a refund they said I was a drug addict because I «left marijuana all over the bed» #1) it was mulch from the bottom of my bag, #2) I am a medical marijuana PATIENT had enough for one dose of my meds AND SMOKED IT OUTSIDE #3) anyone who knows how much this medication costs knows there would NEVER be anything left behind. When we checked out the woman at the desk FLAT OUT REFUSED to stop balancing her personal checkbook to check us out and told us to just wait because she was busy WHILE THERE WAS A LINE FORMING BEHIND US. I recommend sleeping in the nature refuge behind the hotel rather than actually checking in to this death trap. I have already called the health inspector.

I had a reception and hold a block of 7 rooms. M
My guests were all unhappy they said it was dirty
It has mold The service was ok location is good it needs a lot of cleaning

Man I wish you could give 0 stars. The staff is the epitome of unfriendly, unhelpful, disinterested, non-​understanding group of individuals. They treat people with a «not my job» attitude. The extra mile means nothing to them. Unfortunately, they have a good bit of real estate by being right next to the Alewife, but try to avoid them if you can.

I love the gateway inn… the family that owns it is incredible and the rooms are clean and inviting. you cannot beat the price and elaine and tony are some of the sweetest people that i have ever met

Oh for God’s sakes people –it’s a dirt cheap motel in extremely overpriced Cambridge!
Sorry that none of you have never been down on your luck (and cash) and needed a nearby place to rest your head. Elaine is a very nice, caring person. I met her when a friend of mine who relapsed from alcohol after many years of sobriety needed to stay there for a bit. The sheets were clean, the bathroom was clean and there was maid service. I appreciated the fact that we didn’t have to drive for miles to get my friend accommodations. Ever hear of «You get what you pay for??»
Pay the 350.00 $ a night, stop whining and you will be treated just fine down the street in Harvard Square.

If I could give this place no stars, then I would. I stayed there recently and then a few days later, I saw that I was charged an additional $ 50 on my credit card. I spoke to the manager Elaine and she told me because I smoked in a non-​smoking room that’s why I was charged which was completely false. She had no evidence to state that. She was being rude and unprofessional by telling me «we don’t deal with potheads!» etc. That place is a piece of crap. Smells like urine and funky. The décor is awful, the t.v.‘s don’t work, the beds are messed up. And even one of the front desk people said that one of the rooms have water bugs! But thank God, I just simply called my credit card company and told them I didn’t approve that charge. They were nice and refunded me my money back. Take that Elaine. HAHA!

I really wish I could give 0 stars to this hotel. I did not actually STAY here — I made a reservation for a group of people and then, having read the negative reviews — I called to cancel the reservation the same day.
I received a call the day of the alleged reservation saying my guests never showed up and I was being charged.
When I called to explain that I’d cancelled the reservation MONTHS before, Elaine (the manager) insisted she never RECEIVED A CALL — despite my having emails confirming with my boss that the cancellation happened — a witness on my end saying she remembers me making the call — and no credit card authorization was ever sent to confirm the reservation.
I would like to stress that Elaine was rude, condescending, and completely entitled when working with me. I asked her what proof she would need that I had called to cancel my reservation — and told her I would go so far as to look up my call history to prove that I’d called to cancel.
I looked up my call history — two calls were made that day — at exactly the times I told her they were made — I also know that she didn’t input my reservation data until over an hour after I made the reservation, so, something tells me she probably forgot to cancel it…
Don’t stay at this hotel. Don’t even call — and, if you do make a reservation — demand confirm numbers as soon as you make it!

Because we were seeking lodging within walking distance of the Alewife «T» Station, my wife and I ignored the unfavorable reviews on Unilocal and booked a room at the Cambridge Gateway Inn. We have no reason to regret our choice. We’re a retired couple who prize basic comfort and convenience over faux glitz. True, the room had an odor problem (disinfectant?) – but it was clean and quiet, the bed was comfortable, and all facilities were in good working order. We did not avail ourselves of the complimentary breakfast, but it appeared to be quite generous. The staff were pleasant and showed us every courtesy. We would not hesitate to stay at the Inn again; in our opinion, its merits far outweigh its faults. Quentin F.

I would totally agree with Jessica M that this place is comically bad. My friends and I were staying here because it was the cheapest place in the Boston area. It is cheap, for a reason! It was just so, so, shady. Hallway smelled really weird, kind of like that chlorine swimming pool smell (except there is no swimming pool), potpourri, and cigarette smoke. The room itself smelled musty. One of the beds was really small and low to the ground. Bathroom had peeling, bubbly wallpaper, and the tub and toilet looked just about ancient. The phone, television, and alarm clock looked like they were probably purchased in the early 1990s. Gross, gross carpet, I wouldn’t take my shoes off here. Also slightly creepy, one night the phone kept ringing, and when we answered it, it was nothing but static. This happened a few times. Not the hotel’s fault, but really annoying, it’s nearly impossible to get pizza delivered after 11 on a Saturday here. I called about twenty five places before I found one. They either were closed (where I’m from, pizza places are usually open until at least 1 AM), or didn’t deliver at all, or wouldn’t deliver to the hotel.
I gave it two stars, though. It had an okay continental breakfast, which was actually better than some more expensive nice hotels that I have stayed in. It was also really close (walking distance) to the Alewife T station, so that was very convenient, and they also have a shuttle that runs once an hour to the station during the day.

typical cheap motel, except for the smell. Hallways and rooms smell BAD. Really, really bad. If the weather is warm you could probably survive by getting a room on the 2^nd floor and leave the window open, but otherwise this is a good place to avoid.

This place is comically bad. You should only stay here if you get black out drunk at the bowling alley next store. It might be cleaner to sleep in the abandoned nightclub next door.
The carpeting is covered in stains and cigarette burns. I wouldn’t walk on it barefoot. The bathroom looks unchanged since 1965.
If I wasn’t absolutely hammered when I stayed here I wouldn’t have even slept under the covers.
There were cockroach traps with long dead cockroaches in them under the radiator.
I wasn’t expecting much but for the same price you could stay at a Candlewood’s Suites which at least didn’t make me feel like I was gonna get the HIV by touching anything.