Lord of Optic

Their return policy is SOOOOO ridiculous because they don’t have one. My husband got me glasses for Mother’s Day and I didn’t need glasses so I wanted to return them. They will not let you no matter what. The manager is extremely pushy. So pushy and she makes you feel uncomfortable. My glasses (that I didn’t even want) took 3 weeks to come in when she told me it was be 3 business days… I wouldn’t go back or recommend them. I do love the glasses I got but they were SOOO expensive that I didn’t even get the prescription filled there. Ugh.

Best place for glasses period… Miriam (the store manager) was very nice and helped us get the best deal they had. Very nice looking store and very nice people.

The best place to buy sunglasses ! Ive been buying at lord of optc for more than 4 years ! Excelent costumer service ! And the glasses are to die for ! Loveeee it

Excellent customer service and pricing. I highly recommend them. I did a lot of shopping, and found the best price on the Cartier glasses. Thanks a lot

Lord of optic I’d phenominal. Mariam is the best… I get all of my sunglasses and Perscriptions there. She goes out of her way too make sure you get exactly what you want… The prices afe affordable and you get your products fast at high quality… I highly recommend shopping at lord of optic thank you Mariam !!!

Love this place. I go to the Beverly Hills location. I’ve been a few times with a couple friends, and we’ve all bought multiple pairs because the selection is so fantastic. They have something for everyone, and the newest and coolest frames. The employees and owner are so helpful and patient, but also offer great advice and opinions. They very generously offered us really good deals both times. I’ll always come here first when it comes time for new glasses!

Friendly service and great selection of products, we love our glasses and got an awesome deal!

Great service! I have gone in to get shades and prescription glasses both have turned out to my liking! Brenda is a great help always finds the right fit to my face! She is so sweet and genuine doesn’t just try to sell you random glasses she goes to your liking! Really recommend this place for everyone! They have different styles and brands for your pleasure! Thank you brenda for great assistance! Will be back again soon!

This place is the best. A few months ago, while looking for a fashionable place to get glasses I stumbled across Lord of Optic in the Topanga Mall. They had a great selection of designer glasses a class above the other places I had visited.
However, the reason for this review is to let people know how they went above and beyond. A week before leaving on vacation out of the country, my dog got ahold of my specs and put a few bite marks on the lenses. I called Lord of Optic to see how fast they can get them fixed and how much it might cost.
The manager informed me that because I had purchased the highest quality lenses suggested, they would fix them one time at no charge! Not only that, but she kept on top of the lab to make sure I would have them for my trip!
Lord of Optic really came through for me in a pinch! I will be back for sure.

Lord O Optics shades will last a lifetime. go anywhere else and you get plastic crap!
They are great

Finally I Found a high end glasses store. Say bye to sunglasses hut. And all these Sh** amazing customer service. And they have almost every brand and all the shapes you want. I would definitely recommend and come back again. Thanks

DO NOT GO to Lord Of Optic at the topanga mall. I got ripped off. I originally got a 150 $ pair of glasses. They said I get a free change if i need to change my prescription. My prescription didnt feel right in them so i wanted to change into a different frame. (The blond curly hair lady kept refering me to different frames that were more like 230 – 300 $. Trying to suck the money out of my pocket!!) I change from a 150 $ frame to a 195 $ frame (that i originally wanted). When i switch i had paid an adition 80 $ because they told me i should get an anti glare on the lenses. I came back again because i went to the doctor and they gave me the wrong prescription. When i went to go ask if i can get my lenses change apparently i had used that free exchange when i exhanged the new frames for a different frames that were more expensive. They had never informed me that i had used it when i was using it. Now i would have to pay an additional 180 $!!! (That was with a 25% discount) for changing it. Of course realizing that they dont care about their costumers and that they only care about sucking money out of your wallet and card. I decided no way am i going to throw more money at you to fix this. This was such a horrible experience. I had never ever bought frames this expensive ever. This was a traumatic situation. I will never ever go back here again because this was so stupid. Now i have glasses sitting in a case in my room doing nothing. Please do not go hear and warn people who are getting new glasses. Direct them to a better frame store that care about the well being of their costumers.

Meriam took supper care of us, extended the seasonal discount even though it had already finished. bought a pair of tom fords and mrs picked out her favorite dita’s. i normally take days to decide, research, etc. she picked out a pair of glasses for me that just was exactly what i wanted, without even me telling her what i want. she knows her stuff, very helpful and great customer service. will be back soon.

I just read Shayan’s review, and I just have to wonder. Is he on crack? I had a totally different and spectacular experience at Lord of Optic. Unless Shayan’s lenses are dramatically different from mine, there is a one year warranty. I found both Miriam and Emad very accommodating, very knowledgeable, and extremely courteous. I’m super pleased, and, even though I don’t live in the area, I wouldn’t consider going anywhere else for higher-​end frames and lenses.

I have purchased 5 pairs of sunglasses and 2 pairs of prescription glasses. I LOVE coming here. I receive so many compliments. They have many designer eyewear for everyone’s budget. I can’t imagine going anywhere else. Meriam is absolutely amazing! She knows her products and has exquisite taste. Whenever I need an adjustment, she is quick to repair them. She does not pressure anyone into buying a pair and she is extremely honest. I have been to many stores and never received the service that I have received from her. This is the ONLY place that I will shop for my eyewear!

I would give a zero if I could… I bought glasses from here and in less than 4 months my lens were totally scratched. When I called The manager told me that she has clients that are all very happy and they spend over 7000 with her and no one has ever complained. She went on to say that I was the first person ever to have scratched lenses. That’s such a joke! She was extremely rude and didnt even let me speak. She just kept yelling over me, then she said she had to go because there was a customer waiting for her. I wish I could tell that customer what horrible lens they are about to buy and what horrible customer service they will get in the future if they have issues!

Horrible customer service and overpriced. Why is this store still business?
Stopped by at this store last week. After seeing a pair of Ray Ban frames at Lenscrafter, I figured I’d check other places to see if I can get it for less. When I went, the store was empty. The clerk greeted me, informed me of their «special sale» and asked if I need help with anything. Told her what I was looking for and when she couldn’t find it, she told she would do search to see if she can order it. Doing good so far.
Right before she went to the computer, two customers walked in. She told me to wait. What I thought was going to be a few minutes wait end up being 15 – 20 minutes while she helped the guaranteed sale. Why I waited is beyond me… should have just left. But I thought maybe I was going to get the frames for a much better price than Lenscrafter. After they made their purchase, she went to the computer to look up frames with the specific color code. When it didn’t show up on luxoptic website, she insists that it’s either been discontinued or that I have the color code wrong (who does that?). I told her it’s on the Ray Ban website. She told me if it’s not on luxoptic site then it’s not available. She then tries to steer me toward another Ray Ban frames. No need to stay much longer than I already have.
I later found out, thanks to a very helpful optician at Optical Universe (review soon to come once I get my glasses!) that the color code I was searching for is an Italian only color and that they would have to order them directly from Ray Ban.

Finally had to admit I needed glasses. Went to the Lens Crafters in the Topanga mall – was in there for about 20 minutes no one ever even asked if I needed help. found my way to Lord of Optics. I met with sales person Miriam – I wanted some prescription progressives. After looking at about 5 or 6 pair I settled on a cool pair of Gucci glasses. The lab did an amazing job – they were not cheap but the frames are very light and I am finally use to them. What I was most surprised at was Miram called me two weeks later to see how I was adjusting. Really? Never expected that.
Fast forward 7 months – I was thinking about getting a pair of prescription sunglasses. I returned to Lord of optics and explained to Miriam that I was NOT going to buy any glasses at that moment but wanted to get an idea of styles and prices. I looked at 11 different pair of glasses and Miriam never put any pressure on me to purchase anything.
You can find cheaper glasses but for quality designer glasses and good customer service you can’t beat them. Don’t think you are getting a deal by buying «knock offs.»
I will be returning. Thanks Miriam.

I wish I could give this store 0 stars. I wish I didn’t buy glasses from them because I went online later that day and saw the same pair for $ 70 (which were being sold for $ 190 by this crappy store and coincidentally 50% off so $ 95). The sales associate was nice but she was pretty clueless when it came to explaining the products and why different features were more expensive. This store is a total rip off — save your money and go to Sunglass Hut which is around the corner! Their prices are way better — for example, there was a pair of Prada glasses at Lord of Optic for almost $ 400 and the same pair at Sunglass Hut was $ 250!

DON’T EVEN THINK ABOUT BUYING ANYTHING FROM THIS STORE!!! They are thieves and rip people off! They trap you in with their discount specials — 20% off everything and 50% off a lot of items. What you don’t realize is that they mark up their prices by 80% and then discount it just a little to make it sound like you’re getting a deal but in reality — you’re getting screwed! And to top it all off — their return policy is — «NO RETURNS» only exchange… so you end up getting screwed even more because you can only exchange your glasses for another pair that’s way overpriced.
I can’t wait for this store to go out of business! :)