Avalon Management Group

Its to bad I had to write a review to get a response. i do appreciate Mark J. for responding maybe some guide lines should be changed as for renters contacting the hoa? Now they have bought a 30 foot trailer and park it on the street where they park the other 9 cars… and yes I understand that temecula controls the parking on the street. but, who controls the garage converted into a bedroom? who controls the amount of people living in a single family dwelling?? They are like hillbillies, They, meaning all 9 adults and 2 teenaged boys live in that house, the boys are at no fault i understand. They are actually the most level headed people in the house. and are normal polite teenagers… Its the adults that are illnatured, short tempered, and unreasonable… And by the way i dont know why i am impelled to say that we own a house that is paid for in lake havasu that we rent out for 1500 a month and rent here in temecula by choice…

Avalon is the best HOA management group I’ve dealt with as a homeowner. Always helpful and available to answer questions.

Continue to get great service from Avalon. I needed to paint my home, went in and spent over 40 minutes going over the community’s color pallets, which they had waiting for me in their conference room. Brogan was very helpful and after we picked out our colors they gave us discount cards for the paint with both Sherman Williams and Dunn Edwards — pretty cool and unexpected.

I was never informed of the first cancellation. No one ever called me, it was always me calling Avalon. I was the one who called the office and spoke to Bridgid. The second meeting I did receive a letter regarding the postponement, but that was 2 days AFTER the scheduled meeting. As many hours as you say the board spent on resolving my issue, I have spent more of my time and lost wages because of there mismanagement. I do appreciate a nice community, that is why I’m one of the neighbors who maintains there home. The amount of harassment and threats I received from Avalon is inexcusable.
Why you keep bringing up the incident that happened to your staff where hospitalisation and surgery was involved is so unprofessional and should never be discussed in a business manner. It just shows your lack of professionalism.

I thought it was just the Temecula office, but when you call the main office to get resolution, you are told the management is great and will call you back. 2 weeks later, no call back.
Then you are told by the secretary the management refuses to speak to you, you must deal with the Temecula office, the same office that will not give you the time of day, and not call you back. The Temecula office will not speak to you, (why?), because you are so angered with the bullying, threats, and lies that you have lost composure.
You paint your home in 2014, it’s signed off, and 7 months later, you get another letter to paint. You call in, and speak to a representative, and they are confused, and say «you painted, in 2014? and we singed off?» You get other letters for brown grass when its not your lawn, and a supposed block captain tells your family not park in front of their house, throws grass and other trash on their car; all this on a public street.
You ask the HOA to explain this, and they just blow you off, however the paper mill of threatening letters over brown grass, paint, and refusal to return calls is standard business practice.
I believe one person here stated it right, mismanagement.

Everyone at Avalon management is amazing to work with, always extremely helpful and are always there to assist whether it is a simple question or a bigger issue. They truly work together as a team and I feel any association that has one of their managers is in great hands.

Avalon managed our community for nearly 10 years and kept our budgets under tight control and were very responsive to our needs — a board moved away from them for some reason a few years back and things have not been the same and dues have gone up — wish we had them back!

As a former President of our HOA and current homeowner in same, I have nothing but praise for Avalon. They are Professional and ethical. I would highly recommend Avalon for anyone looking for quality management.

I don’t leave reviews that often but I really had a great experience with this company. My community has gotten a lot better since they took over. Any issue I have is addressed and resolved very quickly. Great to deal with.

They should be called Avalon Mismanagement. They are the company that Greer Ranch in Murrieta is tied to by contract. I have lived in this community for over 10 years. Avalon has a full-​time on-​site employee in Greer Ranch that is an absolute tyrant. She is an absolute train wreck, has no idea how to do her job, and loves to make our lives (Greer Ranch residents and homeowners) absolutely miserable. She lies, manipulates, shows no respect, and escalates the smallest things into huge complicated problems by exaggerating and fabricating stories against residents to her Avalon supervisors, their attorneys, the Greer Ranch board, the police, and anyone who will listen to her. She seems to have a big problem with anyone that has more worldly things than her. I blame Avalon for not doing a criminal background check or looking into her horrible past work record before they hired her from the temp agency and let her loose on our community. I blame Avalon for standing behind her fabricated accusations against homeowners. She should have never been hired, but that is in the past. Avalon needs to fix their mistake and rebuild their reputation.