Spencers Stationery

My gf and I walked in here after getting some coffee. I walked in and smiled and said hello to the older blonde woman at the counter, she looked at me and then looked away. The old man in the store watched me like a hawk making sure I don’t steal anything. I mean what the f#^k do I want with a bunch of cards? Yeah I am going to steal them and sell them on the Hallmark black market? I was told to leave because I answered my cell. Apparently the place hates technology being that its main product is paper stationary. While I was out finishing my call my gf spent 50 bucks in the store and the woman at the counter wouldn’t even say hello or even a thank you. I hope as technology gets better this place dies out like the dinosaurs because the fossils that work in there need to learn some manners.

Yes it is pricey, but I still have to give this place five stars. Not only is the quality of the products amazing, the people who work there are extremely helpful. I was that obnoxious customer that changed her order multiple times, didn’t know what she needed, had no idea what she was talking about… and still they treated me with patience and kindness. He explained things to me, voided my order, and let me make a new one, even though it would mean less money for them. I will recommend this place to anyone.

I’m very torn between the selection of 3 stars versus 4 stars. Yes, it did feel like one was being eyed constantly for mediocrity? thievery? general inappropriateness? while browsing the store… but what a store it was!
I have a thing for stationery. My latest kick is a penchant for funky file folders. I found my fix here.
Good thing the man with the flu was sequestered in the car waiting for me. I hadn’t even started to look at the cards when I knew it was time to cash out. Just a few minutes yielded the need to buy 4 cards, just for the heck of it.
They have some neat stuff. But they also have some really standoffish service. Not overtly offensive, but enough to make you feel like a peasant. What, do I smell really bad?
Eh, whatever… I still am going to pay way too much for things made out of paper in your store.
p. s. I have to say, their malt balls are delicious. I don’t get the connection between the store and the confection, but they were yummy.

While I agree with the customer service gripes at this place, I have to admit I expect that of stores in Carmel. The whole city of Carmel is pretentious and so I prefer to not expect great customer service (if you are not wearing pearls, or don’t look like you tote an AARP card). That being said, I like the variety of stationery they have here and it’s not like there are many stationery stores around the Monterey area.

This is a charming stationery and card shop. The employees sometimes have a strange habit of whispering to each other and they tend to follow you somewhat suspiciously into the back room where the office supplies are housed.
Check out the whimsical hand made cards by Yoder –Do –made with twisted and coiled paper ribbon and googlie eyes.