a ++++ goes to nathan and his great customer service skills
Eric B.
Rating des Ortes: 3 Pleasant Hill, CA
I had an adequate 3 Star«A OK» experience here last Saturday. My Mother-In-Law decided to clear out a bunch of old paperwork(including lots of cancelled checks and old tax statements) that defies straight recycling. Shredding is required for these and other sensitive records, and with no low-cost community events in the horizon, I decided to bite the bullet and pay the 99 cents per pound to give Gayle’s Mom some peace of mind towards a much larger«stuff» situation. And as this takes care of a big bulk of her confidential paperwork, I figure I can meter the rest into various other shredding opportunities back home. What this and other UPS Stores(and Office Depot as far as I can tell) do is provide a locked bin and then arrange pick up by the actual company that shreds the documents. I spent the greater part of 45 minutes picking documents out of 4 boxes and sorting out various non-confidential documents and paper clips that unnecessarily added to the paid weight. UPS Store staff was friendly and accommodating, especially since I was doing most of the work. The bottom line of course was that Gayle and her Mom were both happy and very appreciative of my efforts. What was also interesting was admiring the details of the old check registers and some pretty cool certification seals.