Chase Bank

Not good customer service. Horrible service second time doing transaction within 2 weeks. Im glad closed my accnt long time ago.

Words can not express my feelings toward the lack of customer service at the branch. There is no way they can be any slower. There just isn’t. This piece really sucks… I’ve never had an account at Wells Fargo but I hear they are much better. I know I know go there then… Maybe I will.

Wow this place is horrible. Got turn down twice cos they were too busy to try n help me. Came in during lunch they say sorry too busy told them I have an hour to kill n have to go back to work. Second time was after work again they say sorry but we r all busy. Like wtf u turning costumer away !!! Really forreal I’m not that desperate I’ll go somewhere else to open an account

The worst service I received at this location. I have been to different Chase locations for different bank services, the service was quick. But this brach I waited like 1.15 minutes. No response yet. I don’t recommend this location for any of bank services.

Horrible… Thank God for online banking… Try to avoid branch at all cost. 30 mins to see a teller… Friday afternoon and one teller… 99 ATMs but is not teller…
what if you’re not computer savvy or want to get a money order or checks… Big fail chase big fail…

Chase is a Horrible bank, always lines and only one teller to help everybody! They are trying to make everyone use machines! But when is money related people whants to talk with people! Otherwise they are going to open account with online banks! Banks always looking forward profits and never to customers! I’ll never open account in this bank!

Service is horrible. Only one person working and its 1:22pm. This is why I don’t like coming here

Extremely up happy and this shows why they continue to lose customers. Today I went to the branch to cash a check (3k). I was told if I didn’t have an account I could not cash my check even though it was drawn off chase. Apparently the business has a limit on cashing checks and they said the limit is 2500.00. So businesses can write checks for a larger amount than chase will cash. I don’t see how a business can choose what someone does with the check after its given to the person intended. This is a violation of our right to cash a check drawn off of chase account. The line was also insanely long and there was only 1 teller who was moving very slow. This is very poor customer service. I offered to call the business of have them call to verify and they refused. They said the business must write the checks for a smaller amount.
I’ve worked for a bank in the past and it sounds like the teller did not want to go over her 2500 dollar limit and the manager sure didn’t want to override their personal teller limits. This has nothing with a non account holder cashing a check. Clearly the check was valid and there was funds in the account!
Telling everyone I know about this.

What a joke of a bank! Who doesn’t take a cash deposit on their own customers account simply because you aren’t the customer. Cash is cash and should be taken anywhere ESPECIALLY at a stupid bank. If you can’t tell apart a fraudulent bill then you shouldn’t be in busy. Don’t bank with them and never will!

Worst customer service EVER! I’ve been waiting over 30 minutes for the one and only manager. If i can give 0 stars I would.
Problem: they wouldn’t let me deposit cash into my sister’s account when other chase banks did. Cash!!!
And the teller: SO RUDE!!!

I had a great experience with this branch! I had alot of things going in and out of my account, due to Target fraud and also direct deposit errors due to my employer. First came in and was irritated for not being helped with the direct deposit ordeal then the bank manager was concerned because he saw that I left the branch bothered. In went to another branch and they helped me and I called the this branch because this branch is closest to my job let alone I live 30 min further from here. In case I dont have time to drive to my home branch ANY Chase bank should help me. Within my call to this branch the Dominic was on top best of the best I had NEVER had superior service ever! with any bank. He helped me he addresses the concerns he help fix everything I am so thankful for everything this branch has done! I am with full gratitude for all his and everyone in the branch help! I had never had problems with this bank since being a memeber since 1994 Great Western and WAMU and now Chase!!! So in closing I highly recommend this branch to be your home branch!

This Chase Bank location was a great experience I’ve had in years. Anwar Morris pulled me out of line just to help me with my transaction and sat me in his desk. Not only was he very professional but very helpful. Although they didn’t have any personal loans I still had a great customer service experience with him he even walked me to my car. Thank you Anwar you made my day :)