This is a hard company to figure out. Nice upfront, seemingly capable, but very difficult to deal with if anything’s not to Ron’s liking. We had a $ 32,000 job with them, the day of the installation of the boiler(one month late since he apparently was not offered credit terms from the manuf) he hunted me down during a haircut, stressed out, threatening collection. He made a installation mistake with minor costs to rectify(building code issue) but took absolutely no responsibility, blamed the customer(me), blew up a good faith solution with more threats, and now wants to go to court with a sure looser. There is no sense of customer appreciation, his business dealings illogical for a ongoing concern, and the confrontational nature is a good reason to look elsewhere. His version sure to be sugar coated.